Next release build for Windows.

David Newman · March 14th, 2011, 05:55 PM

Now that 308 is the release version, please file with support so they can determine some system don't like the installer changes. CS5 AE is a 64-bit app, it should never have loaded CFHD_AVI_Importer32.prm, that is for Encore and other 32-bit tools, so you can just delete them, AE is not using those components. I'll see the there aren't installed in the 64-bit folders.

David Newman · March 14th, 2011, 06:00 PM

Delete these components:

C:\Program Files\Adobe\Common\Plug-ins\CS5\MediaCore\CineForm\CFHD_AVI_Importer32.prm
C:\Program Files\Adobe\Common\Plug-ins\CS5\MediaCore\CineForm\CFHD_MOV_Importer32.prm

They are not used by AE, simply installed in the wrong folders.

Stephen Armour · March 15th, 2011, 06:34 AM

Thanks David, that took care of it.

Carlos Bustamante · March 16th, 2011, 04:45 AM

A minor blemish: the installer window remains open after it has created the uninstall file. After waiting many minutes I closed it with the task manager. Otherwise every thing seems to be working the way it should.
Best wishes, Carlos

Brian Karr · March 16th, 2011, 06:29 AM

Continue to have constant crashes with Neo3D.

Currently, I can preview in 3D, but when I make any 3D adjustments, Firstlight crashes. I then tried previewing in onionskin view and could make adjustments. When I try to load the 3D file into Vegas 10 however, Vegas crashes.

This morning I wiped the old install clean and tried upgrading to 5.3.2.308. The first time I got the Windows blue crash screen during the install and the system rebooted. Wiped the install clean again, the second time it is hanging on the "Created uninstaller" line as another user noted above.

My experience with Neo3D is that it is rare that I can use the product for any amount of time without it crashing. Pretty poor experience for the cost.

Alienware i7 CPU 920 @ 2.67GHz
W7 64 Bit
6GB DDR3
NVIDIA GeForce GTX 260 1.8GB RAM

Hope this will improve because it could be a great product.

Serena Steuart · March 29th, 2011, 07:59 PM

David, when upgrading to current version why does email list both v5.31 and v5.32? Presume these are both under the v5 licence and can find no references to reasons why one should choose v5.31.

David Newman · March 29th, 2011, 08:40 PM

Under user request, we now always include the previous release.

March 14th, 2011, 05:55 PM	#16
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Re: Next release build for Windows. Now that 308 is the release version, please file with support so they can determine some system don't like the installer changes. CS5 AE is a 64-bit app, it should never have loaded CFHD_AVI_Importer32.prm, that is for Encore and other 32-bit tools, so you can just delete them, AE is not using those components. I'll see the there aren't installed in the 64-bit folders. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 14th, 2011, 06:00 PM	#17
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Re: Next release build for Windows. Delete these components: C:\Program Files\Adobe\Common\Plug-ins\CS5\MediaCore\CineForm\CFHD_AVI_Importer32.prm C:\Program Files\Adobe\Common\Plug-ins\CS5\MediaCore\CineForm\CFHD_MOV_Importer32.prm They are not used by AE, simply installed in the wrong folders. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 15th, 2011, 06:34 AM	#18
Stephen Armour Major Player Join Date: Dec 2005 Location: Natal, RN, Brasil Posts: 900	Re: Next release build for Windows. Thanks David, that took care of it. __________________ http://lightinaction.org "All in the view of the LION"

March 16th, 2011, 04:45 AM	#19
Carlos Bustamante Regular Crew Join Date: Oct 2006 Location: Berlin, Germany Posts: 26	Re: Next release build for Windows. A minor blemish: the installer window remains open after it has created the uninstall file. After waiting many minutes I closed it with the task manager. Otherwise every thing seems to be working the way it should. Best wishes, Carlos

March 16th, 2011, 06:29 AM	#20
Brian Karr Regular Crew Join Date: Jan 2006 Location: Rockledge, Florida Posts: 36	Re: Next release build for Windows. Continue to have constant crashes with Neo3D. Currently, I can preview in 3D, but when I make any 3D adjustments, Firstlight crashes. I then tried previewing in onionskin view and could make adjustments. When I try to load the 3D file into Vegas 10 however, Vegas crashes. This morning I wiped the old install clean and tried upgrading to 5.3.2.308. The first time I got the Windows blue crash screen during the install and the system rebooted. Wiped the install clean again, the second time it is hanging on the "Created uninstaller" line as another user noted above. My experience with Neo3D is that it is rare that I can use the product for any amount of time without it crashing. Pretty poor experience for the cost. Alienware i7 CPU 920 @ 2.67GHz W7 64 Bit 6GB DDR3 NVIDIA GeForce GTX 260 1.8GB RAM Hope this will improve because it could be a great product. __________________ Brian K www.vimeo.com/briankarr

March 29th, 2011, 07:59 PM	#21
Serena Steuart Major Player Join Date: Jun 2006 Location: Studio Alnitak, Melbourne, Victoria, Australia Posts: 640 Images: 3	Re: Next release build for Windows. David, when upgrading to current version why does email list both v5.31 and v5.32? Presume these are both under the v5 licence and can find no references to reasons why one should choose v5.31.

March 29th, 2011, 08:40 PM	#22
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Re: Next release build for Windows. Under user request, we now always include the previous release. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman