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December 18th, 2010, 08:18 PM | #1 |
New Boot
Join Date: Jul 2009
Location: Covina California
Posts: 16
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Neo4k on two machines?
I purchased Prospect4K some time ago. I was "upgraded" to Neo4K. I was told that you would be allowed to activate the software, and run it on two different machines (as long as the machines' operating systems were the same platform). So far I seem to be getting the run-around. I have turned in a trouble ticket but so far haven't heard anything. I am interested in hearing what experiences others have had.
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December 19th, 2010, 09:31 AM | #2 |
Major Player
Join Date: Dec 2008
Location: Canyon Country, CA
Posts: 445
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It took about 2 hours for Jake to authorize the second system for me. Be patient, they will get it done.
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December 19th, 2010, 03:37 PM | #3 |
New Boot
Join Date: Jul 2009
Location: Covina California
Posts: 16
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Neo4k on two machines
Thanks, this is encouraging.
Steve |
December 20th, 2010, 09:15 PM | #4 |
New Boot
Join Date: Jul 2009
Location: Covina California
Posts: 16
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Neo4k on two machines
This morning Jake Segraves of Cineform Support emailed me and provided the activation key. I want to thank Jake and the others at Cineform Support. Well done. Thanks again. Steve
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