Cineform captured files not fully showing in CS4 at DVinfo.net

Syeed Ali · September 8th, 2010, 08:38 AM

Any video footage captured with NeoHD doesn't fully show in CS4.

For example, I captured 45 minutes of film and can view all of it in Windows Media, but when I import into CS4 I can only view 1 minute of it.

Everything was working fine when i used ver 5.1.0, but after I installed 5.1.1 the problem started.

Even though i've uninstalled 5.1.1 and installed 5.10, the problem is still there which means I can't do any work work on my projects.

There are no problems capturing with CS4.

Attached is a screen shot of the options I use.

Anyone know what the problem could be?

(I submitted a support ticket on monday but have not received a response and I need to upload the files asap.)

Leo Baker · September 8th, 2010, 09:32 AM

Hello,

When you say you can only view 1min of the footage in Adobe Premiere Pro cs4, can you explain what happens?

Leo

David Newman · September 8th, 2010, 09:39 AM

This has been solved, and a patch is available for 5.1.1 and 5.1.2. It will be fixed in 5.1.3.

You need a new CS4 importer - http://www.cineform.com/downloads/CFHD_AVI_Importer.zip

Unzip and replace in
C:\Program Files (x86)\Adobe\Common\Plug-ins\CS4\MediaCore\CineForm
C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\CineForm

Syeed Ali · September 8th, 2010, 10:03 AM

Quote:

Originally Posted by Leo Baker

Hello,

When you say you can only view 1min of the footage in Adobe Premiere Pro cs4, can you explain what happens?

Leo

The video is normal, but only the first minute of the capture is viewable.

Quote:

Originally Posted by David Newman

This has been solved, and a patch is available for 5.1.1 and 5.1.2. It will be fixed in 5.1.3.

You need a new CS4 importer - http://www.cineform.com/downloads/CFHD_AVI_Importer.zip

Unzip and replace in
C:\Program Files (x86)\Adobe\Common\Plug-ins\CS4\MediaCore\CineForm
C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\CineForm

Thanks David. All sorted now.

Syeed Ali · September 9th, 2010, 12:16 PM

Now I have the same problem with Adobe media encoder.

From a 6 minute video, I can only encode 6 seconds.

Is there a patch for that as well?

David Newman · September 9th, 2010, 12:23 PM

The beta with the importer patch is going out in a few minutes.

Syeed Ali · September 11th, 2010, 07:23 AM

Turns out the media encoder issue was not a problem caused by cineform software.

Thanks for your help. Everything working fine now.

September 8th, 2010, 08:38 AM	#1
Syeed Ali Regular Crew Join Date: Jul 2009 Location: London Posts: 161	Cineform captured files not fully showing in CS4 Any video footage captured with NeoHD doesn't fully show in CS4. For example, I captured 45 minutes of film and can view all of it in Windows Media, but when I import into CS4 I can only view 1 minute of it. Everything was working fine when i used ver 5.1.0, but after I installed 5.1.1 the problem started. Even though i've uninstalled 5.1.1 and installed 5.10, the problem is still there which means I can't do any work work on my projects. There are no problems capturing with CS4. Attached is a screen shot of the options I use. Anyone know what the problem could be? (I submitted a support ticket on monday but have not received a response and I need to upload the files asap.) Attached Thumbnails

September 8th, 2010, 09:39 AM	#3
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	This has been solved, and a patch is available for 5.1.1 and 5.1.2. It will be fixed in 5.1.3. You need a new CS4 importer - http://www.cineform.com/downloads/CFHD_AVI_Importer.zip Unzip and replace in C:\Program Files (x86)\Adobe\Common\Plug-ins\CS4\MediaCore\CineForm C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\CineForm __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

September 9th, 2010, 12:23 PM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	The beta with the importer patch is going out in a few minutes. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

September 8th, 2010, 09:32 AM	#2
Leo Baker Regular Crew Join Date: May 2009 Location: London Posts: 147	Hello, When you say you can only view 1min of the footage in Adobe Premiere Pro cs4, can you explain what happens? Leo

September 9th, 2010, 12:16 PM	#5
Syeed Ali Regular Crew Join Date: Jul 2009 Location: London Posts: 161	Now I have the same problem with Adobe media encoder. From a 6 minute video, I can only encode 6 seconds. Is there a patch for that as well?

September 11th, 2010, 07:23 AM	#7
Syeed Ali Regular Crew Join Date: Jul 2009 Location: London Posts: 161	Turns out the media encoder issue was not a problem caused by cineform software. Thanks for your help. Everything working fine now.