Problems with neoscene after Canon releases 5D Mark II firmware 2.0.4 at DVinfo.net

Martynas Papartynas · March 22nd, 2010, 11:22 PM

I was enjoying using Neoscene (pc version) for several months, everything always went perfectly. But now, after Canon has finally released 5D Mark II firmware 2.0.4, which gave us real 29.97 also 23.976 fps, using cineform AVI's, generated using version 1.6, cause PP to crash all the time. Not only PP, also windows media player.

I tried old version of Neoscene (prior installing 1.6) with 'old' 5D MOV files (30 fps) - everything was fine. After upgrading Neoscene, also 5D firmware, I have now left without my most useful tool.

To be fair, I was afraid of it, when I saw Canons announcement of new firmware, but I guess it just a matter of time for fix to come out. I could be severely wrong with my assumptions that it's Neoscene's fault, but as I told I have made reasonable check before posting this message.

I use win7 *64, nvidia 8800gtx, 8GB RAM.

David Newman · March 23rd, 2010, 09:09 AM

Contract support as we are working fine with the new Canon firmware
http://bit.ly/d4kYGP

Martynas Papartynas · March 23rd, 2010, 10:56 PM

I make my apologize. Yesterday I have reinstalled the whole system, now it works like a charm. Basically, I experienced few other strange things with neoscene until... I have decided to abandon RAID0 (integrated into MOBO). After doing that many things have become much more fluent, so I WAS VERY WRONG, AND I MAKE MY APOLOGIZE TO CINEFORM TEAM. As I have mentioned in my OP, I was enjoying using your product, and now I'm even more happier.

March 22nd, 2010, 11:22 PM	#1
Martynas Papartynas Tourist Join Date: Dec 2009 Location: Vilnius Posts: 2	Problems with neoscene after Canon releases 5D Mark II firmware 2.0.4 I was enjoying using Neoscene (pc version) for several months, everything always went perfectly. But now, after Canon has finally released 5D Mark II firmware 2.0.4, which gave us real 29.97 also 23.976 fps, using cineform AVI's, generated using version 1.6, cause PP to crash all the time. Not only PP, also windows media player. I tried old version of Neoscene (prior installing 1.6) with 'old' 5D MOV files (30 fps) - everything was fine. After upgrading Neoscene, also 5D firmware, I have now left without my most useful tool. To be fair, I was afraid of it, when I saw Canons announcement of new firmware, but I guess it just a matter of time for fix to come out. I could be severely wrong with my assumptions that it's Neoscene's fault, but as I told I have made reasonable check before posting this message. I use win7 *64, nvidia 8800gtx, 8GB RAM.

March 23rd, 2010, 09:09 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Contract support as we are working fine with the new Canon firmware http://bit.ly/d4kYGP __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 23rd, 2010, 10:56 PM	#3
Martynas Papartynas Tourist Join Date: Dec 2009 Location: Vilnius Posts: 2	Apologize I make my apologize. Yesterday I have reinstalled the whole system, now it works like a charm. Basically, I experienced few other strange things with neoscene until... I have decided to abandon RAID0 (integrated into MOBO). After doing that many things have become much more fluent, so I WAS VERY WRONG, AND I MAKE MY APOLOGIZE TO CINEFORM TEAM. As I have mentioned in my OP, I was enjoying using your product, and now I'm even more happier.