Importing 5D files to Premiere Pro 4.2.1 at DVinfo.net

Mitchell Yazdani · December 30th, 2009, 07:50 PM

Hi,

I have converted 5D MOV files to AVI files using a trail version of ProspectHD 4.13 but as soon as I import the AVI files to Premiere it crashes Premier, it gives me the following message;

"Premiere Pro has encountered an error"
"[..\..\Src\Timecode.ccp-995]"

My project is in Pal Mode
and I used the default setting in ProspectHD with Frame Rate Change of 29.97 to 25.0

Any idea what I am doing wrong please?

Cheers
Mitchell

David Newman · December 30th, 2009, 09:46 PM

No idea as that works fine here. [..\..\Src\Timecode.ccp-995] is an Adobe error not a CineForm report, not to say we couldn't be causing it somehow, but it is hard for us to know what it means. Contact support (Adobe and CineForm), also upload a short file that does this so support can see if it is clip related for setup related.

Mitchell Yazdani · December 31st, 2009, 05:03 PM

Can you please tell me the correct settings for converting 5D MII files for Premiere Pro 4.2.1?

Thanks
Mitchell

David Newman · December 31st, 2009, 06:09 PM

So settings should not cause that crash, I don't think is a settings issue. I just select a mode that match resolution and framerate.

Mitchell Yazdani · January 3rd, 2010, 07:41 PM

Thank you David, why Premiere and After Effect only crashes when I import files converted using ProspectHD?
Thanks
Mitchell

David Newman · January 3rd, 2010, 08:15 PM

You will need to talk to support to find out why. That is not a typical experience.

Scott Kemp · January 6th, 2010, 03:58 PM

I have the same issue, but I have some more data that might be useful.

This all worked under Vista 64 Bit, but I recently upgrade to Windows 7 64 Bit. Same version of Premiere, same version of Cineform. Canon 5D mk ii.

When I use HDLink to convert the file, the file converted has no audio. The video also plays back 2-3 times faster than the original, when played in Windows Media Player.

When I look at the properties of the new AVI file with windows explorer, it shows 0:00 length, 1,576,800kbps, Fame Rate 33333333frames/sec.

So the AVI file is garbage, essentially. I tried dragging it into premiere, but it crashes premiere.

Something is not working with Cineform and Windows 7 64 bit.

Scott Kemp · January 6th, 2010, 04:05 PM

Tried 4.1.6, same problem.

David Newman · January 6th, 2010, 04:06 PM

Talk to support, these are not common issues. Win-7 64bit and Canon 5D/7D work fine -- I have that my setup for my our projects.

Scott Kemp · January 6th, 2010, 04:37 PM

Installed Prospect HD on a fairly clean XP machine.

I tried converting a Canon 5d MK II MOV file to Cineform compression, but again it failed. It dropped the audio and there is no concept of FPS (It thinks it is 333333333FPS).

I even triend converting an older MOV which I had successfully converted on my old Vista machine. Still Failed.

I am wondering if these machines are missing a codec or something. Usually you get an error if it can't convert it, not what it thinks is a successful conversion, but a screwed up output.

I tried 4.1.2 and 4.1.6 on the XP machine. Same result.

What Am I missing here?

Scott Kemp · January 6th, 2010, 05:09 PM

Install Quicktime.

Works now.

Why it would convert it but convert it badly is something I'll leave to someone else.

December 30th, 2009, 07:50 PM	#1
Mitchell Yazdani Regular Crew Join Date: Sep 2009 Location: Sydney, Australia Posts: 79	Importing 5D files to Premiere Pro 4.2.1 Hi, I have converted 5D MOV files to AVI files using a trail version of ProspectHD 4.13 but as soon as I import the AVI files to Premiere it crashes Premier, it gives me the following message; "Premiere Pro has encountered an error" "[..\..\Src\Timecode.ccp-995]" My project is in Pal Mode and I used the default setting in ProspectHD with Frame Rate Change of 29.97 to 25.0 Any idea what I am doing wrong please? Cheers Mitchell

December 30th, 2009, 09:46 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	No idea as that works fine here. [..\..\Src\Timecode.ccp-995] is an Adobe error not a CineForm report, not to say we couldn't be causing it somehow, but it is hard for us to know what it means. Contact support (Adobe and CineForm), also upload a short file that does this so support can see if it is clip related for setup related. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 31st, 2009, 06:09 PM	#4
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	So settings should not cause that crash, I don't think is a settings issue. I just select a mode that match resolution and framerate. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

January 3rd, 2010, 08:15 PM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	You will need to talk to support to find out why. That is not a typical experience. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

January 6th, 2010, 03:58 PM	#7
Scott Kemp New Boot Join Date: Dec 2009 Location: Corvallis, OR Posts: 8	Same Issue! I have the same issue, but I have some more data that might be useful. This all worked under Vista 64 Bit, but I recently upgrade to Windows 7 64 Bit. Same version of Premiere, same version of Cineform. Canon 5D mk ii. When I use HDLink to convert the file, the file converted has no audio. The video also plays back 2-3 times faster than the original, when played in Windows Media Player. When I look at the properties of the new AVI file with windows explorer, it shows 0:00 length, 1,576,800kbps, Fame Rate 33333333frames/sec. So the AVI file is garbage, essentially. I tried dragging it into premiere, but it crashes premiere. Something is not working with Cineform and Windows 7 64 bit.

December 31st, 2009, 05:03 PM	#3
Mitchell Yazdani Regular Crew Join Date: Sep 2009 Location: Sydney, Australia Posts: 79	Can you please tell me the correct settings for converting 5D MII files for Premiere Pro 4.2.1? Thanks Mitchell

January 3rd, 2010, 07:41 PM	#5
Mitchell Yazdani Regular Crew Join Date: Sep 2009 Location: Sydney, Australia Posts: 79	Thank you David, why Premiere and After Effect only crashes when I import files converted using ProspectHD? Thanks Mitchell

January 6th, 2010, 04:05 PM	#8
Scott Kemp New Boot Join Date: Dec 2009 Location: Corvallis, OR Posts: 8	Latest version does not help. Tried 4.1.6, same problem.

January 6th, 2010, 04:06 PM	#9
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Talk to support, these are not common issues. Win-7 64bit and Canon 5D/7D work fine -- I have that my setup for my our projects. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

January 6th, 2010, 04:37 PM	#10
Scott Kemp New Boot Join Date: Dec 2009 Location: Corvallis, OR Posts: 8	More Information Installed Prospect HD on a fairly clean XP machine. I tried converting a Canon 5d MK II MOV file to Cineform compression, but again it failed. It dropped the audio and there is no concept of FPS (It thinks it is 333333333FPS). I even triend converting an older MOV which I had successfully converted on my old Vista machine. Still Failed. I am wondering if these machines are missing a codec or something. Usually you get an error if it can't convert it, not what it thinks is a successful conversion, but a screwed up output. I tried 4.1.2 and 4.1.6 on the XP machine. Same result. What Am I missing here?

January 6th, 2010, 05:09 PM	#11
Scott Kemp New Boot Join Date: Dec 2009 Location: Corvallis, OR Posts: 8	Problem Soved! Install Quicktime. Works now. Why it would convert it but convert it badly is something I'll leave to someone else.