v4.13 Build 228

David Newman · December 24th, 2009, 09:51 AM

That sound like a different error, you need to upload a sample to us. Mike's was an export out of AE, that impacted CS4 only. I have rendered plenty out of CS3 without issue, plus we aren't making changes in this area, so it must be a narrow corner case. Help support work out how to repeat it, then we can fix it.

Bruce Gruber · December 25th, 2009, 07:34 AM

Ok Here is the update. I uninstalled 4.0 and reinstalled 4.13 uninstalled rebooted reinstalled rebooted and everyting seems fine... All is well for now.

Bruce Gruber · December 26th, 2009, 06:02 AM

Ok I here is what I am getting.. I thought audio was out of sync because I usually use media player to check my output before sending to DVD encoder. Media player now plays audio out of sync.
Adobe handels it fine my dvd output it fine.

Dave why would going from CF old version to the new version mess up media player? Its not a big deal but I usually use that to check my output.

David Newman · December 26th, 2009, 10:27 AM

I only seen that on slower PC, and setting "Desktop Playback Fast" will fix MediaPlayer. If this a Vista or Win7 PC, the latest beta releases can also help with tools occasionally opening a slower decoder.

Bruce Gruber · December 26th, 2009, 02:23 PM

Hi Dave this is a Vista/64 So use desktop fast playback?

David Newman · December 26th, 2009, 05:27 PM

No, try the new betas.

December 24th, 2009, 09:51 AM	#16
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	That sound like a different error, you need to upload a sample to us. Mike's was an export out of AE, that impacted CS4 only. I have rendered plenty out of CS3 without issue, plus we aren't making changes in this area, so it must be a narrow corner case. Help support work out how to repeat it, then we can fix it. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 26th, 2009, 10:27 AM	#19
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I only seen that on slower PC, and setting "Desktop Playback Fast" will fix MediaPlayer. If this a Vista or Win7 PC, the latest beta releases can also help with tools occasionally opening a slower decoder. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 26th, 2009, 05:27 PM	#21
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	No, try the new betas. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 25th, 2009, 07:34 AM	#17
Bruce Gruber Major Player Join Date: Apr 2009 Location: Lebanon, PA Posts: 221	Ok Here is the update. I uninstalled 4.0 and reinstalled 4.13 uninstalled rebooted reinstalled rebooted and everyting seems fine... All is well for now.

December 26th, 2009, 06:02 AM	#18
Bruce Gruber Major Player Join Date: Apr 2009 Location: Lebanon, PA Posts: 221	Ok I here is what I am getting.. I thought audio was out of sync because I usually use media player to check my output before sending to DVD encoder. Media player now plays audio out of sync. Adobe handels it fine my dvd output it fine. Dave why would going from CF old version to the new version mess up media player? Its not a big deal but I usually use that to check my output.

December 26th, 2009, 02:23 PM	#20
Bruce Gruber Major Player Join Date: Apr 2009 Location: Lebanon, PA Posts: 221	Hi Dave this is a Vista/64 So use desktop fast playback?