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September 7th, 2009, 08:31 PM | #1 |
Inner Circle
Join Date: Jun 2005
Location: Saskatchewan
Posts: 3,048
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Neoscene capture problem
Up to today neoscene has been flawless for me.
Now, everytime I hit start to capture it goes for a couple seconds and stops. I can capture just fine in Vegas. ANY IDEAS???
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DATS ALL FOLKS Dale W. Guthormsen |
September 9th, 2009, 10:51 AM | #2 |
Inner Circle
Join Date: Nov 2005
Location: Elk Grove CA
Posts: 6,838
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Dale, need more info... I assume HDV ? Capture in Vegas is straight file tranfer, with no reencoding, Cineform reencodes. So could be a processor issue, a hard drive issue, or some other resource issue. Are you going to a USB drive, for instance with the files ? And do you have automatic updates on on you computer system. I came into office this morning, and my system was slow because computer was loading new updates...
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Chris J. Barcellos |
September 9th, 2009, 07:35 PM | #3 |
Sponsor: CineForm
Join Date: Apr 2006
Location: Carlsbad, CA
Posts: 153
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like chris suggested, it could be a couple of different things. open a support ticket and we can troubleshoot the issue from there:
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September 20th, 2009, 04:36 PM | #4 |
Inner Circle
Join Date: Jun 2005
Location: Saskatchewan
Posts: 3,048
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Good afternoon,
I have the program working by playing first and then once going hitting start. I submitted a ticket as I would like it working properly. thanks
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DATS ALL FOLKS Dale W. Guthormsen |
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