Cineform + Neat Video crashes AME at DVinfo.net

Matt Vanecek · August 1st, 2009, 08:58 AM

I'm using Neat Video's Reduce Noise plugin. Whenever I try to export a CFHD AVI that also has the Reduce Noise effect applied, AME crashes completely. Anybody else seen this?

Thanks,
Matt

Ray Bell · August 1st, 2009, 11:07 AM

What version of Neat Video... and what version of AME ( CS4?? )

I have not had issues with CS3.. and I have not tried it on CS4..

Matt Vanecek · August 1st, 2009, 12:37 PM

CS4 4.1
Neat Video 2.22 Pro.

I have multi-processor support turned on, etc. The only other effect is the First Light adjustments, and it's in a multi-camera sequence. I did, however, try just a 5 second clip from the source AVI, with just First Light and Neat Video (bare clip, no multi-camera, etc.), and exporting to Cineform AVI invariably crashes AME. 100%.

Thanks
Matt

Charles W. Hull · August 1st, 2009, 12:53 PM

Quote:

Originally Posted by Matt Vanecek

CS4 4.1
Neat Video 2.22 Pro.

Matt, do you have the latest Cineform release, 1.35? This solved some Cineform Media Encoder issues for me. I can encode Neat Video okay (takes forever).

Chuck

Matt Vanecek · August 1st, 2009, 12:58 PM

Sorry, forgot to include that. yes, I have Prospect HD 4.0.8, b217.
Thanks,
Matt

Charles W. Hull · August 1st, 2009, 03:52 PM

Quote:

Originally Posted by Matt Vanecek

Sorry, forgot to include that. yes, I have Prospect HD 4.0.8, b217.

Grr, had time to verify that I could still encode Neat Video in CS4 with Cineform. Nope, this killed Media Encoder. Now I can't encode anything with Cineform from CS4; re-installed Cineform (NeoScene) and still no joy. May be time to file a trouble ticket.

Graham Hickling · August 1st, 2009, 11:32 PM

Neat Video puts very heavy demands on both memory and processor. Whenever I use it I render out to an intermediate file, and then use that for subsequent steps ... Neat is the one program that tends to overheat my computer.

With AME's tendency towards memory/crash issues I'd say its asking for trouble to combine it with Neat.

David Merrill · August 2nd, 2009, 08:47 AM

I haven't tried what Matt is doing. I just got CS4 suite and Neoscene. Already had Neat Video. So to avoid this problem you should do one encoding with edits and then a second with Neat Video or??

Matt Vanecek · August 3rd, 2009, 12:41 PM

I checked with Neat Video support. They had me try a couple things--set the Temporal Filter to 0, and use PPro's Echo effect WITHOUT Reduce Noise. Setting the Reduce Noise's Temporal Filter did not change the crashing. Using Echo (with Reduce Noise removed from the sequence, so only Echo was applied), also caused AME to crash when exporting CFHD.

It's probably not a Neat Video problem, and very well could be a Cineform problem. Exporting from CFHD to other codecs works just fine (have an H264 export going right now, with Reduce Noise applied, and exported a MS DV AVI late last week). Throwing the Echo in there further supports a CFHD issue. I won't rule out CS4 as the culprit, but I'm going to wait for Cineform to indicate that it's an Adobe problem.

I did open a trouble ticket and provide a link to a sample project. I wish Cineform would publish what the max file size is for trouble tickets!! the zip file was only 32MB, but the site wouldn't let me attach it. I sent the same project to Neat Video, just in case, but the Echo thing seems to absolve Neat Video.

Thanks,
Matt

David Merrill · August 10th, 2009, 10:24 AM

I had a similar problem. On my dual core (3 gigs ram) I found out yesterday that I have to wait until I'm ready to render before adding Neat Video to the project. Otherwise Neat Video sucks up all the available ram when doing pre renders. I'd get little windows saying Neat Video requires another block of memory which I couldn't back out of and would have to force quit the program. Adding Neat Video just before final render handled it.

August 1st, 2009, 08:58 AM	#1
Matt Vanecek Major Player Join Date: Jul 2005 Location: Denton, TX Posts: 334	Cineform + Neat Video crashes AME I'm using Neat Video's Reduce Noise plugin. Whenever I try to export a CFHD AVI that also has the Reduce Noise effect applied, AME crashes completely. Anybody else seen this? Thanks, Matt

August 1st, 2009, 11:07 AM	#2
Ray Bell Regular Crew Join Date: Nov 2004 Posts: 1,414	What version of Neat Video... and what version of AME ( CS4?? ) I have not had issues with CS3.. and I have not tried it on CS4..

August 1st, 2009, 12:37 PM	#3
Matt Vanecek Major Player Join Date: Jul 2005 Location: Denton, TX Posts: 334	CS4 4.1 Neat Video 2.22 Pro. I have multi-processor support turned on, etc. The only other effect is the First Light adjustments, and it's in a multi-camera sequence. I did, however, try just a 5 second clip from the source AVI, with just First Light and Neat Video (bare clip, no multi-camera, etc.), and exporting to Cineform AVI invariably crashes AME. 100%. Thanks Matt

August 1st, 2009, 12:58 PM	#5
Matt Vanecek Major Player Join Date: Jul 2005 Location: Denton, TX Posts: 334	Sorry, forgot to include that. yes, I have Prospect HD 4.0.8, b217. Thanks, Matt

August 1st, 2009, 11:32 PM	#7
Graham Hickling Trustee Join Date: May 2004 Location: Knoxville, Tennessee Posts: 1,669	Neat Video puts very heavy demands on both memory and processor. Whenever I use it I render out to an intermediate file, and then use that for subsequent steps ... Neat is the one program that tends to overheat my computer. With AME's tendency towards memory/crash issues I'd say its asking for trouble to combine it with Neat.

August 2nd, 2009, 08:47 AM	#8
David Merrill Regular Crew Join Date: Jul 2009 Location: Los Angeles, Ca. Posts: 91	I haven't tried what Matt is doing. I just got CS4 suite and Neoscene. Already had Neat Video. So to avoid this problem you should do one encoding with edits and then a second with Neat Video or??

August 3rd, 2009, 12:41 PM	#9
Matt Vanecek Major Player Join Date: Jul 2005 Location: Denton, TX Posts: 334	I checked with Neat Video support. They had me try a couple things--set the Temporal Filter to 0, and use PPro's Echo effect WITHOUT Reduce Noise. Setting the Reduce Noise's Temporal Filter did not change the crashing. Using Echo (with Reduce Noise removed from the sequence, so only Echo was applied), also caused AME to crash when exporting CFHD. It's probably not a Neat Video problem, and very well could be a Cineform problem. Exporting from CFHD to other codecs works just fine (have an H264 export going right now, with Reduce Noise applied, and exported a MS DV AVI late last week). Throwing the Echo in there further supports a CFHD issue. I won't rule out CS4 as the culprit, but I'm going to wait for Cineform to indicate that it's an Adobe problem. I did open a trouble ticket and provide a link to a sample project. I wish Cineform would publish what the max file size is for trouble tickets!! the zip file was only 32MB, but the site wouldn't let me attach it. I sent the same project to Neat Video, just in case, but the Echo thing seems to absolve Neat Video. Thanks, Matt

August 10th, 2009, 10:24 AM	#10
David Merrill Regular Crew Join Date: Jul 2009 Location: Los Angeles, Ca. Posts: 91	I had a similar problem. On my dual core (3 gigs ram) I found out yesterday that I have to wait until I'm ready to render before adding Neat Video to the project. Otherwise Neat Video sucks up all the available ram when doing pre renders. I'd get little windows saying Neat Video requires another block of memory which I couldn't back out of and would have to force quit the program. Adding Neat Video just before final render handled it.