Upgrade questions at DVinfo.net

Stuart Brontman · June 7th, 2009, 09:50 AM

I'm a current Prospect HD v. 3 user with After Effects version 7 and PPro 2.0. I'm starting to work with AE and PPro CS4 now and need to be able to use Cineform files captured with v. 3.

To upgrade to v.4, do I need to have version 3 removed from AE7 and PPro 2.0?

Can v. 3 and v.4 peacefully coexist in the same computer IF they're running in different versions of Adobe software? All programs are being run in WinXP Pro...

Thanks for any help with this.

David Newman · June 7th, 2009, 10:01 AM

Remove v3, v4 is intended to do everything the earier versions do plus new features and CS4 filters.

Stuart Brontman · June 7th, 2009, 10:27 AM

Understood. Can I apply version 4 to both versions of AE and PPro?

Also, can the upgrade be done on a Sunday, or will the activation process only work during normal business hours?

Sorry for the questions - I'm short on time to do the research today (customer changing the production schedule on me!).

Thanks.

David Newman · June 7th, 2009, 10:41 AM

v4.0 installs in cs2,cs3 & cs4 automatically if they are all found on the same disk. Activation work everyday, at any time, but no rush as you have 15-days to complete it.

Stuart Brontman · June 7th, 2009, 10:45 AM

So the order process should be... remove Prospect v.3, install/activate version 4, and everything should be o.k.? I know there are some issues on CS4 still, but should I expect CS2 to be trouble-free?

Thanks again for your help David.

David Newman · June 8th, 2009, 10:02 AM

I have used CS2 in a long time, but support should still be there.

June 7th, 2009, 09:50 AM	#1
Stuart Brontman Contributor Join Date: Apr 2003 Location: Chicago, IL Posts: 228	Upgrade questions I'm a current Prospect HD v. 3 user with After Effects version 7 and PPro 2.0. I'm starting to work with AE and PPro CS4 now and need to be able to use Cineform files captured with v. 3. To upgrade to v.4, do I need to have version 3 removed from AE7 and PPro 2.0? Can v. 3 and v.4 peacefully coexist in the same computer IF they're running in different versions of Adobe software? All programs are being run in WinXP Pro... Thanks for any help with this.

June 7th, 2009, 10:01 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Remove v3, v4 is intended to do everything the earier versions do plus new features and CS4 filters. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

June 7th, 2009, 10:41 AM	#4
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	v4.0 installs in cs2,cs3 & cs4 automatically if they are all found on the same disk. Activation work everyday, at any time, but no rush as you have 15-days to complete it. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

June 8th, 2009, 10:02 AM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I have used CS2 in a long time, but support should still be there. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

June 7th, 2009, 10:27 AM	#3
Stuart Brontman Contributor Join Date: Apr 2003 Location: Chicago, IL Posts: 228	Understood. Can I apply version 4 to both versions of AE and PPro? Also, can the upgrade be done on a Sunday, or will the activation process only work during normal business hours? Sorry for the questions - I'm short on time to do the research today (customer changing the production schedule on me!). Thanks.

June 7th, 2009, 10:45 AM	#5
Stuart Brontman Contributor Join Date: Apr 2003 Location: Chicago, IL Posts: 228	So the order process should be... remove Prospect v.3, install/activate version 4, and everything should be o.k.? I know there are some issues on CS4 still, but should I expect CS2 to be trouble-free? Thanks again for your help David.