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June 2nd, 2009, 03:55 AM
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Regular Crew
Join Date: May 2009
Location: London
Posts: 147
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NEO Player crashed with Com Surrogate error trying to Play Cineform files Vista 32bit
I am on Windows Business 32bit with sp2. I just installed the NEO Player
Updated May 15, 2009: Download NEO Player v4 (Windows): http://www.cineform.com/downloads/NE...211-090521.zip When I try and play any Cineform files I get this error Com Surrogate stopped working Problem signature: Problem Event Name: BEX Application Name: DllHost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b14e Fault Module Name: CFHD.DLL_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4a14a3e9 Exception Offset: 02c553f0 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6002.2.2.0.256.6 Locale ID: 2057 Additional Information 1: 6bc7 Additional Information 2: f3f6a1403802118ada460cd45530935b Additional Information 3: a316 Additional Information 4: c117770c7c035dc9d4a461b9b3af3275 Read our privacy statement: Microsoft Online Crash Analysis |
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