New CineForm Website and Tech Support Site Posted! at DVinfo.net

David Taylor · April 18th, 2009, 07:52 PM

Continuing our trend of introducing many new things around NAB, I'm pleased to tell you that we finally have a brand new website! Many of you have been telling us for a long time that our previous website was a mess, and we've finally completed the new design.

As you're aware we have lots of information about our technology and products, and organizing the information in a logical manner was difficult with our old site infrastructure. Frankly it caused many people to become frustrated with out website. So...in the new design there are actually two sites - a main information site plus a technical support site that we call the Tech Blog.

The main website CineForm Home Page is normally where you go for company information, basic product information and specs, and news about our market and customer initiatives. The main information site is modern in its design and navigation infrastructure. Aside from some bugs on the main site and its need for more graphics (which will come in the near future) it is mostly done. Please check it out and let us know what you think.

Once you've become a CineForm customer you'll normally use our Tech Blog for detailed product and technical information: Cineform Tech Blog. As its name implies the format of the Tech Blog is as a blog. That means you can communicate directly with us about various FAQ, Tech Notes, and product updates that we post as blogs. You'll notice on the Tech Blog site you can navigate using the right-hand links. Also, you can search. When I've played with the Tech Blog site I've found the search capability quite useful. We have lots of information on the Tech Blog, and you can usually get right at it by searching.

While the main website is mostly complete, we will continue to evolve the Tech Blog a lot and continue to make it easier to find information. We have many ideas for this, and we would also like to hear what you think. For now trouble tickets will still be filed through our "older" ticket process. This will be getting an overhaul in the coming couple months also.

As a final comment, you likely will find some bugs. Please let us know about them and we'll try to get them fixed right away. We are at NAB this upcoming week but we'll try to make sure that bugs in the site are handled as soon as possible.

Don't worry, we still plan to hang out at DVInfo.net, but hopefully you'll also enjoy the new website and Tech Blog!

Robert Young · April 18th, 2009, 08:52 PM

David, the new site is brilliant. Particularly the Tech Blog. It has already solved the main problem I've had with PHD v4/CS4.
Trying to find info on the old site was the kiss of death- the new Tech Blog should help you very much with product support.
Well done!

Simon Zimmer · April 18th, 2009, 09:32 PM

hmm!

I am still seeing the old website!

And the tech blog does not open for me.

Am I going nuts?

;)

David Taylor · April 18th, 2009, 11:01 PM

Simon, the site is new as of Saturday evening (in California). It "propagates" through the Internet, so it might just take you a bit longer to see it - but it is live. Make sure you do a refresh in your browser.

Robert, thank you. We hope the new Tech Blog makes your life easier - which means it'll make our life easier!

Carlos Bustamante · April 19th, 2009, 01:26 AM

The new Website looks great, but the old one was easier to read. The fonts were darker.

John Cline · April 19th, 2009, 02:20 AM

The new website look great! I did notice one small thing about the e-mail which goes out when one requests the link to an update. The e-mail contains links to things like the "NeoScene" page, the "Tech Notes" page and the "FAQ" page and these links have not been updated in the e-mail to reflect their locations on the new web site.

Gary Brun · April 19th, 2009, 03:40 AM

A fantastic improvement.
Well done!
A more techno looking site for a techno products.

Brant Gajda · April 19th, 2009, 08:34 AM

Very nice clean design. Much nicer. However as a web developer, may I suggest your developers please put all that CSS that is in the code behind into an external .css files. Make for faster load times and better for search engines.

Simon Zimmer · April 19th, 2009, 05:38 PM

It worked finally!

Looks great!

Congrats!

I do websites too and know what a pain in the b**t they can be.

Good job!

Simon

Angus Findlay · April 19th, 2009, 05:42 PM

The new site looks lovely, but I have to register an objection: I hate sites that play sounds without asking permission. I was just editing some very quiet footage, so my volume is set quite high. Needless to say, the Slumdog Millionaire clip blasted my ears. Otherwise, great work!

Martin Rahn · April 20th, 2009, 06:32 AM

Great website guys, although the sound from Slum Dog Millionaire was an unwelcome surprise.

I find that none of the links under hot topics work. They all bring me back to the home page. You might take a look at it.

Good luck at the NAB show today.

Marty Rahn

David Taylor · April 20th, 2009, 07:24 AM

Guys, thanks for the comments so far.

Martin / Angus, I respect your comments about audio. I admit I don't like audio in website playing without being invited. I think we'll review this with our web designers.

April 18th, 2009, 07:52 PM	#1
David Taylor Major Player Join Date: Sep 2003 Location: Solana Beach, CA Posts: 853	New CineForm Website and Tech Support Site Posted! Continuing our trend of introducing many new things around NAB, I'm pleased to tell you that we finally have a brand new website! Many of you have been telling us for a long time that our previous website was a mess, and we've finally completed the new design. As you're aware we have lots of information about our technology and products, and organizing the information in a logical manner was difficult with our old site infrastructure. Frankly it caused many people to become frustrated with out website. So...in the new design there are actually two sites - a main information site plus a technical support site that we call the Tech Blog. The main website CineForm Home Page is normally where you go for company information, basic product information and specs, and news about our market and customer initiatives. The main information site is modern in its design and navigation infrastructure. Aside from some bugs on the main site and its need for more graphics (which will come in the near future) it is mostly done. Please check it out and let us know what you think. Once you've become a CineForm customer you'll normally use our Tech Blog for detailed product and technical information: Cineform Tech Blog. As its name implies the format of the Tech Blog is as a blog. That means you can communicate directly with us about various FAQ, Tech Notes, and product updates that we post as blogs. You'll notice on the Tech Blog site you can navigate using the right-hand links. Also, you can search. When I've played with the Tech Blog site I've found the search capability quite useful. We have lots of information on the Tech Blog, and you can usually get right at it by searching. While the main website is mostly complete, we will continue to evolve the Tech Blog a lot and continue to make it easier to find information. We have many ideas for this, and we would also like to hear what you think. For now trouble tickets will still be filed through our "older" ticket process. This will be getting an overhaul in the coming couple months also. As a final comment, you likely will find some bugs. Please let us know about them and we'll try to get them fixed right away. We are at NAB this upcoming week but we'll try to make sure that bugs in the site are handled as soon as possible. Don't worry, we still plan to hang out at DVInfo.net, but hopefully you'll also enjoy the new website and Tech Blog!

April 18th, 2009, 08:52 PM	#2
Robert Young Trustee Join Date: Mar 2005 Location: Coronado Island Posts: 1,472	David, the new site is brilliant. Particularly the Tech Blog. It has already solved the main problem I've had with PHD v4/CS4. Trying to find info on the old site was the kiss of death- the new Tech Blog should help you very much with product support. Well done! __________________ Bob

April 19th, 2009, 03:40 AM	#7
Gary Brun Major Player Join Date: Jun 2007 Location: Kråkstad Norway. Posts: 229	A fantastic improvement. Well done! A more techno looking site for a techno products. __________________ http://www.mlotv.com Last edited by Gary Brun; April 19th, 2009 at 05:37 AM.

April 19th, 2009, 05:38 PM	#9
Simon Zimmer Major Player Join Date: May 2008 Location: Easton, Maryland Posts: 497	wow! It worked finally! Looks great! Congrats! I do websites too and know what a pain in the b**t they can be. Good job! Simon

April 19th, 2009, 05:42 PM	#10
Angus Findlay New Boot Join Date: Oct 2008 Location: Edmonton, AB Posts: 12	The new site looks lovely, but I have to register an objection: I hate sites that play sounds without asking permission. I was just editing some very quiet footage, so my volume is set quite high. Needless to say, the Slumdog Millionaire clip blasted my ears. Otherwise, great work! __________________ Angus Findlay http://www.findlayproductions.ca/

April 18th, 2009, 09:32 PM	#3
Simon Zimmer Major Player Join Date: May 2008 Location: Easton, Maryland Posts: 497	hmm! I am still seeing the old website! And the tech blog does not open for me. Am I going nuts? ;)

April 18th, 2009, 11:01 PM	#4
David Taylor Major Player Join Date: Sep 2003 Location: Solana Beach, CA Posts: 853	Simon, the site is new as of Saturday evening (in California). It "propagates" through the Internet, so it might just take you a bit longer to see it - but it is live. Make sure you do a refresh in your browser. Robert, thank you. We hope the new Tech Blog makes your life easier - which means it'll make our life easier!

April 19th, 2009, 01:26 AM	#5
Carlos Bustamante Regular Crew Join Date: Oct 2006 Location: Berlin, Germany Posts: 26	The new Website looks great, but the old one was easier to read. The fonts were darker.

April 19th, 2009, 02:20 AM	#6
John Cline Major Player Join Date: Oct 2002 Location: Albuquerque, New Mexico USA Posts: 333	The new website look great! I did notice one small thing about the e-mail which goes out when one requests the link to an update. The e-mail contains links to things like the "NeoScene" page, the "Tech Notes" page and the "FAQ" page and these links have not been updated in the e-mail to reflect their locations on the new web site.

April 19th, 2009, 08:34 AM	#8
Brant Gajda Regular Crew Join Date: Mar 2009 Location: Pittsburgh, PA Posts: 113	Very nice clean design. Much nicer. However as a web developer, may I suggest your developers please put all that CSS that is in the code behind into an external .css files. Make for faster load times and better for search engines.

April 20th, 2009, 06:32 AM	#11
Martin Rahn Regular Crew Join Date: Oct 2007 Location: Jackson New Jersey Posts: 41	Hot Topics Links Great website guys, although the sound from Slum Dog Millionaire was an unwelcome surprise. I find that none of the links under hot topics work. They all bring me back to the home page. You might take a look at it. Good luck at the NAB show today. Marty Rahn

April 20th, 2009, 07:24 AM	#12
David Taylor Major Player Join Date: Sep 2003 Location: Solana Beach, CA Posts: 853	Guys, thanks for the comments so far. Martin / Angus, I respect your comments about audio. I admit I don't like audio in website playing without being invited. I think we'll review this with our web designers.