Activation is a pain

Gary Brun · August 14th, 2009, 04:20 PM

"I'm planning on purchasing Voltaic for work"
You pay peanuts.... you get monkeys!

Brian Boyko · August 14th, 2009, 04:59 PM

Quote:

Originally Posted by Gary Brun

"I'm planning on purchasing Voltaic for work"
You pay peanuts.... you get monkeys!

Can the monkey do the job without kvetching at me regarding activation codes? Do I need to babysit it and lead it by the hand to use it on my production machine AND my field laptop?

Maybe it's monkey-business compared to Cineform, but I DO NOT LIKE jumping through hoops.

Gary Brun · August 15th, 2009, 03:49 AM

Quote:

Originally Posted by Brian Boyko

Can the monkey do the job without kvetching at me regarding activation codes? Do I need to babysit it and lead it by the hand to use it on my production machine AND my field laptop?

Maybe it's monkey-business compared to Cineform, but I DO NOT LIKE jumping through hoops.

You pays your money you take your choice.
I have found the Cineform workflow and speed to be second to none.
Also their customer service is excellent compared to many other companies I can compare them with.
They will sort you out... that Im sure... but all this "moaning" and perceived "aggressive" comments over activation is not helping your case much is it??

To be frank... if you were my customer I would give you your money back and tell you to go and sling you hook.
Piracy, language and all that!

Richard Leadbetter · August 15th, 2009, 09:08 AM

I would highly recommend taking a backup of your OS drive. I use Acronis True Image to do so. I have a clean install of Vista x64 with all my tools installed and activated. It's only about 7GB and I have archived it off to a dual layer DVD.

Then if there are any untoward issues - be they virii, hard disk issues, upgrades to Windows 7 - I simply restore back to my safe back-up if I need to.

We can gripe all day about activation but the point is that it is a necessary evil and it's hardly as if CineForm are the only software publisher with an activation policy. Having an OS partition backup is just common sense 101. In a total worst case scenario, I can be back up and running in less than 20 minutes.

Graham Hickling · August 15th, 2009, 11:07 AM

Just a heads up that I had issues with Acronis in Windows 7 ... since Windows 7 now has it's own disk imaging capabilty I just use that.

Jim Snow · August 15th, 2009, 12:14 PM

I second the good words about CineForm's support. Aside from their quick response to email requests, they are very active on this forum. David Newman spends a huge amount of time responding to questions and problems. I don't know of any other software company that is as dedicated to support.

Chris Hurd · August 15th, 2009, 07:23 PM

Thanks Jim, your post is a great way to end this thread, which has gone as far as it needs to go. Much appreciated,

August 14th, 2009, 04:20 PM	#16
Gary Brun Major Player Join Date: Jun 2007 Location: Kråkstad Norway. Posts: 229	"I'm planning on purchasing Voltaic for work" You pay peanuts.... you get monkeys! __________________ http://www.mlotv.com

August 15th, 2009, 09:08 AM	#19
Richard Leadbetter Major Player Join Date: Dec 2005 Posts: 323	I would highly recommend taking a backup of your OS drive. I use Acronis True Image to do so. I have a clean install of Vista x64 with all my tools installed and activated. It's only about 7GB and I have archived it off to a dual layer DVD. Then if there are any untoward issues - be they virii, hard disk issues, upgrades to Windows 7 - I simply restore back to my safe back-up if I need to. We can gripe all day about activation but the point is that it is a necessary evil and it's hardly as if CineForm are the only software publisher with an activation policy. Having an OS partition backup is just common sense 101. In a total worst case scenario, I can be back up and running in less than 20 minutes. __________________ Company Website: Digital Foundry Ltd Video Games HD Blog: Digital Foundry@Eurogamer

August 15th, 2009, 07:23 PM	#22
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Thanks Jim, your post is a great way to end this thread, which has gone as far as it needs to go. Much appreciated, __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

August 15th, 2009, 11:07 AM	#20
Graham Hickling Trustee Join Date: May 2004 Location: Knoxville, Tennessee Posts: 1,669	Just a heads up that I had issues with Acronis in Windows 7 ... since Windows 7 now has it's own disk imaging capabilty I just use that.

August 15th, 2009, 12:14 PM	#21
Jim Snow Trustee Join Date: Mar 2009 Location: Santa Clara, CA Posts: 1,104	I second the good words about CineForm's support. Aside from their quick response to email requests, they are very active on this forum. David Newman spends a huge amount of time responding to questions and problems. I don't know of any other software company that is as dedicated to support.