Installed NeoHD demo

Rob O'Day · February 20th, 2009, 02:55 PM

Installed NeoHD on a friends WinXP computer (just formatted and clean installs), we installed what is mentioned on here (Haali,CS3,AC3 etc):
AVCHD File Conversion

But a windows crash box appears each time we go to convert the file into an AVI, or MOV.

Without Haali installed, it just gives that graph error in the log box.
His computer is pretty much identical to my one too, and when I had the demo installed it worked like a dream (just can't in no way afford to purchase anything these days).
So we're a bit confused as to why this is happening.

Drivers are up-to-date, and so is the software he is using.

Rob O'Day · February 22nd, 2009, 07:27 AM

Any suggestions at all PLEASE !!!
?
Obviously as it's a timed demo, he's going to loose out on this and I can't quite think of what's causing the problem.

Rob O'Day · February 23rd, 2009, 11:46 AM

For reference, the version I had working without a problem was:

ProspectHD-3.8.6.188-Setup.exe

I know it's not exactly the same as NeoHD but obviously HDLink at it's core is the same.

Pete Bauer · February 23rd, 2009, 04:15 PM

If you haven't already done so, file a trouble ticket with Cineform at their web site.

Rob O'Day · February 23rd, 2009, 04:29 PM

Quote:

Originally Posted by Pete Bauer

If you haven't already done so, file a trouble ticket with Cineform at their web site.

Will, although I'll do it all under my address as friend has no connection, and isn't too hot on techy stuff.

February 20th, 2009, 02:55 PM	#1
Rob O'Day Regular Crew Join Date: Jul 2008 Location: UK Posts: 63	Installed NeoHD demo - HDLink crashes (m2ts) Installed NeoHD on a friends WinXP computer (just formatted and clean installs), we installed what is mentioned on here (Haali,CS3,AC3 etc): AVCHD File Conversion But a windows crash box appears each time we go to convert the file into an AVI, or MOV. Without Haali installed, it just gives that graph error in the log box. His computer is pretty much identical to my one too, and when I had the demo installed it worked like a dream (just can't in no way afford to purchase anything these days). So we're a bit confused as to why this is happening. Drivers are up-to-date, and so is the software he is using.

February 23rd, 2009, 04:15 PM	#4
Pete Bauer Wrangler Join Date: May 2003 Location: Eagle River, AK Posts: 4,100	If you haven't already done so, file a trouble ticket with Cineform at their web site. __________________ Pete Bauer The most beautiful thing we can experience is the mysterious. It is the source of all true art and science. Albert Einstein Trying to solve a DV mystery? You may find the answer behind the SEARCH function ... or be able to join a discussion already in progress!

February 22nd, 2009, 07:27 AM	#2
Rob O'Day Regular Crew Join Date: Jul 2008 Location: UK Posts: 63	Any suggestions at all PLEASE !!! ? Obviously as it's a timed demo, he's going to loose out on this and I can't quite think of what's causing the problem.

February 23rd, 2009, 11:46 AM	#3
Rob O'Day Regular Crew Join Date: Jul 2008 Location: UK Posts: 63	For reference, the version I had working without a problem was: ProspectHD-3.8.6.188-Setup.exe I know it's not exactly the same as NeoHD but obviously HDLink at it's core is the same.