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#16 |
CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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No such, luck Nero 9 and Neo Scene are work fine together on my home PC.
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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#17 | |
Regular Crew
Join Date: Dec 2004
Location: Atlanta, GA
Posts: 190
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#18 | |
Regular Crew
Join Date: Dec 2004
Location: Atlanta, GA
Posts: 190
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Quote:
I also tried encoding the one file that was resulting in truncated video and that seems to be working too. So far, so good. Hopefully Cineform can figure out why Neo Scene can't co-exist with Nero 7. I have noticed one or two other minor issues that I will mention in another thread/trouble ticket. |
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#19 |
Regular Crew
Join Date: Jun 2007
Location: Richmond, BC, Can
Posts: 44
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I just bought NeoScene a day or two ago. I'm using HV20 files, captured and converted to 24p with NeoScene.
Running CS4 with the 4.0.1 update. I've found now since using the NeoScene converted files, ImporterProcessServer.exe crashes on me every now and then. Either at the start, or just sometimes right in the middle of editing. |
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#20 | |
New Boot
Join Date: Jan 2009
Location: Birmingham, AL
Posts: 18
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Quote:
David Newman (from Cineform) suggested the following: "...Remove any file call *CFHD*.prm from C:\Program Files\Adobe\Common\Plug-ins\CS4\MediaCore" Unfortunately, I didn't have any files matching that description. For my situation, the fix was to reload my OS & applications, being careful not to pollute my codec pool with any unnecessary codecs. Your issue may be different, but mine appears to have been caused by another application which interfered with NeoScene's ability to convert the 5D MII MOV's. The resulting AVI's were somehow tainted and would make the ImporterProcessServer blow up. Check for David's fix above. It that doesn't fix you up, I suggest opening a case with Cineform. They've been responsive within 24 hours for me. Last edited by Brad Pritchett; February 28th, 2009 at 12:44 PM. |
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#21 |
CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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#22 |
Regular Crew
Join Date: Jun 2007
Location: Richmond, BC, Can
Posts: 44
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Thanks guys for the quick input. I actually did put in a ticket initially (got a reply back about the CFHD file), and checked for that file, but nothing was there.
I'd got to being able to bring in the files, (put on timeline, and got a yellowbar on the top). The playback was extremely choppy however. After I put in some transitions etc (had to render) the playback was a little better. It eventually came to a point where it just kept crashing. I tried to export some a short 20sec clip using Media Encoder, and again it kept crashing. I've removed CS4 all together as of right now. I also noticed I had quicktime alternative installed (I've had vista 64x installed since Nov 2006). So I'm really just removing all 'crap' that may be installed. Yes I figure I should probably get a new computer/reinstall windows, but so far it's been running fine for me (my system is a dual opteron 1.8g oc'd to 2.4g with 4GB of ram). So I'm gonna remove whatever I can from my system, reinstall CS4, and give it another go. I'm taking a guess I should install cineform AFTER cs4 has been installed? |
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#23 |
Major Player
Join Date: Jun 2007
Location: The Netherlands
Posts: 710
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Finally NeoScene (1.1.2) for CS4 is out. Waited nearly 1.5 month and what a disappointment it turn out. I am getting this ImporterProcessServer.exe crach during NeoScene file import also.
David Newman (from Cineform) suggested the following: "...Remove any file call *CFHD*.prm from C:\Program Files\Adobe\Common\Plug-ins\CS4\MediaCore" Nowhere to be found. Brand new machine i7-940 (custum made), 12 gig RAM and vista 64. Did manage to run a few clips. Very smooth even with some effects. |
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#24 | |
Regular Crew
Join Date: Jun 2007
Location: Richmond, BC, Can
Posts: 44
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Quote:
As per David's post here regarding my same problem with the ImporterProcessServer.exe issue, it's Adobe's issue. The odd thing is this doesn't happen if I don't use cineform files. |
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#25 |
Major Player
Join Date: Jun 2007
Location: The Netherlands
Posts: 710
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i filed a bug report at Adobe.
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