Crash in CS4 w/ Neo Scene at DVinfo.net

Guillaume Roques · February 15th, 2009, 10:40 PM

Hi everyone,

I downloaded Neo Scene in order to use CS4 Premiere Pro w/ my Canon 5D Mk II footage. I'm able to convert my MOV files into Cineform format (with output frame format set to 24p) via Neo Scene and read the resulting AVI files w/ Windows media player. Unfortunately, I'm unable to import the resulting file into CS4. I'm always getting an error message telling me that the dimensions of the files are too big? Do you have any idea on how to use the Neo Scene generated files? Did I missed something? Thanks,

Regards,

Guillaume

Guillaume Roques · February 15th, 2009, 10:55 PM

Do I need to install or unstall something to ensure that CS4 (premiere and after effect) works w/ Neo Scene? Thanks,

Guillaume

Andy Urtusuastegui · February 17th, 2009, 01:35 AM

I had this same error message. I can't remember how I fixed it.

Search this forum. There is a thread about removing some Cineform files in a couple of directories.

Ryan Thom · February 17th, 2009, 04:15 AM

Quote:

Originally Posted by Guillaume Roques

Do I need to install or unstall something to ensure that CS4 (premiere and after effect) works w/ Neo Scene? Thanks,

Guillaume

I'm getting the same thing. After Effects CS4 crashes as soon as I drag 'n drop a converted CineForm file into the application.

Ray Bell · February 17th, 2009, 09:12 AM

I didn't even know that Cineform supported CS4.... ;-)

David Newman · February 17th, 2009, 10:14 AM

Uninstall any previous version. Manually remove cfhd.dll from C:\windows\systems32 or c:\windows\wow64.. and remove CFHD components from c:\program files\adobe\Common\MediaCore\CS4. Re-download Neo Scene 1.1, it was patched on Sunday. CS4 should work fine.

Guillaume Roques · February 17th, 2009, 07:00 PM

I can't find the folders you mention (c:\program files\adobe\Common\MediaCore\CS4). I'm running Windows Vista 64bits. Do you mean C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4 or anither folder? Thanks again for your help here.

Guillaume

Manuel Lopez · February 17th, 2009, 07:05 PM

Yes, in Vista64 the 32 bit applications is in C:\Program Files (x86)\.

Charles W. Hull · February 18th, 2009, 12:51 PM

Quote:

Originally Posted by David Newman

.... Re-download Neo Scene 1.1, it was patched on Sunday. CS4 should work fine.

I've loaded Neo Scene on my system that has PPro CS4 (and Elements 7). While the timeline runs okay for Neo Scene converted 5DII files in Elements, PPro CS4 won't run these files smoothly. Of more concern, the converted 5DII clips seem to have crushed blacks, similar to the issue that was resolved with QT 7.6. I'm wondering if there is a color conversion issue.

Andy Urtusuastegui · February 19th, 2009, 12:19 AM

Go see David Newmans blog:
CineForm Insider

It has good explanation of what is going on.

Charles W. Hull · February 19th, 2009, 02:48 PM

Quote:

Originally Posted by Andy Urtusuastegui

Go see David Newmans blog:
CineForm Insider

It has good explanation of what is going on.

Yes, I had read that; Neo Scene should be able to correctly cover the color range with Premiere, but that's not what I'm seeing - I see it crushing the blacks. I've submitted a ticket with RGB-parade examples.

I have this issue on two different systems, and I'm interested in what others are seeing; is it just me?

David Newman · February 19th, 2009, 03:36 PM

Put a 32-bit color correction filter and lift the blacks and lower the whites, all the data is there.

Charles W. Hull · February 19th, 2009, 11:47 PM

Quote:

Originally Posted by David Newman

Put a 32-bit color correction filter and lift the blacks and lower the whites, all the data is there.

That works, but it seem like lots of steps to recover the data. Maybe I'm missing something, I'm using the Three-Way-Color Corrector in CS4. Is there an easier way? And how would you do this in Elements?

David Newman · February 20th, 2009, 12:16 AM

This is very easy for Prospect HD under Premiere and Vegas users, but you are correct that not making it automatic for Elements users should be something to address. The way we currently handle the data preserves the most tonal detail (we don't get the bands, showing as spikes in the history on my blog), however is you use an simplified NLE, sometime you want to range reduced data (spikes and all.) Submit to support a "limit range" feature request to be added to Neo Scene.

Yisroel Schenkolewski · February 21st, 2009, 06:41 PM

Does Neo Scene work in CS4. If not when will it be available?

February 15th, 2009, 10:40 PM	#1
Guillaume Roques New Boot Join Date: Jan 2009 Location: Issaquah, WA Posts: 19	Crash in CS4 w/ Neo Scene Hi everyone, I downloaded Neo Scene in order to use CS4 Premiere Pro w/ my Canon 5D Mk II footage. I'm able to convert my MOV files into Cineform format (with output frame format set to 24p) via Neo Scene and read the resulting AVI files w/ Windows media player. Unfortunately, I'm unable to import the resulting file into CS4. I'm always getting an error message telling me that the dimensions of the files are too big? Do you have any idea on how to use the Neo Scene generated files? Did I missed something? Thanks, Regards, Guillaume

February 15th, 2009, 10:55 PM	#2
Guillaume Roques New Boot Join Date: Jan 2009 Location: Issaquah, WA Posts: 19	...and After Effect crash before even loading... Do I need to install or unstall something to ensure that CS4 (premiere and after effect) works w/ Neo Scene? Thanks, Guillaume

February 17th, 2009, 10:14 AM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Uninstall any previous version. Manually remove cfhd.dll from C:\windows\systems32 or c:\windows\wow64.. and remove CFHD components from c:\program files\adobe\Common\MediaCore\CS4. Re-download Neo Scene 1.1, it was patched on Sunday. CS4 should work fine. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 17th, 2009, 07:00 PM	#7
Guillaume Roques New Boot Join Date: Jan 2009 Location: Issaquah, WA Posts: 19	Thanks but.... I can't find the folders you mention (c:\program files\adobe\Common\MediaCore\CS4). I'm running Windows Vista 64bits. Do you mean C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4 or anither folder? Thanks again for your help here. Guillaume

February 19th, 2009, 03:36 PM	#12
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Put a 32-bit color correction filter and lift the blacks and lower the whites, all the data is there. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 17th, 2009, 01:35 AM	#3
Andy Urtusuastegui Regular Crew Join Date: Oct 2007 Location: Foothill Ranch, CA Posts: 166	I had this same error message. I can't remember how I fixed it. Search this forum. There is a thread about removing some Cineform files in a couple of directories.

February 17th, 2009, 09:12 AM	#5
Ray Bell Regular Crew Join Date: Nov 2004 Posts: 1,414	I didn't even know that Cineform supported CS4.... ;-)

February 17th, 2009, 07:05 PM	#8
Manuel Lopez Regular Crew Join Date: Jun 2007 Location: Spain Posts: 40	Yes, in Vista64 the 32 bit applications is in C:\Program Files (x86)\.

February 19th, 2009, 12:19 AM	#10
Andy Urtusuastegui Regular Crew Join Date: Oct 2007 Location: Foothill Ranch, CA Posts: 166	Go see David Newmans blog: CineForm Insider It has good explanation of what is going on.

February 20th, 2009, 12:16 AM	#14
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	This is very easy for Prospect HD under Premiere and Vegas users, but you are correct that not making it automatic for Elements users should be something to address. The way we currently handle the data preserves the most tonal detail (we don't get the bands, showing as spikes in the history on my blog), however is you use an simplified NLE, sometime you want to range reduced data (spikes and all.) Submit to support a "limit range" feature request to be added to Neo Scene. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 21st, 2009, 06:41 PM	#15
Yisroel Schenkolewski Tourist Join Date: Feb 2009 Location: Lakewood NJ Posts: 1	Crash in CS4 w/ Neo Scene Does Neo Scene work in CS4. If not when will it be available?