Installing cineform with CS4 trial could cause problems? at DVinfo.net

Tyson Persall · January 23rd, 2009, 03:50 AM

Hello, I installed Cineform Prospect HD on my computer for CS3 master suite, while i had a trial version of CS4 produciton premium also installed. Is it possible that the Cineform instal was messed up by having some CS4 apps installed and did not properly instal?

I ask because After effects CS3 will not import Cineform files w/o an error but After effects CS4 will import them.

Guess i will try uninstaling the CS4 suite and uninstaling cineform and then reinstaling cineform w only CS3 and see if that fixes it....

David Newman · January 23rd, 2009, 10:15 AM

Yes, the installer may have got confused.

Tyson Persall · January 24th, 2009, 02:09 AM

Uninstalled all CS4 and uninstalled cineform Prospect HD, then i restarted and reinstalled Cineform Prospect HD and i get this message;

Setup was not completed succesfully;
Could not locate adobe premiere plugin registry key.

Then i try to uninstal and it says; "Could not locate uninstal.exe."

What should i do now?

Marty Hudzik · January 24th, 2009, 10:22 AM

I wish I had a simple answer but I have seen this happen before with CS2 and CS3. It seems that once Adobe installs the latest version it takes over all registry entries and points everything to the latest build. When uninstalling, it seems to remove the pointer to the latest one, but does not restore it to the older version.

In short, uninstalling CS4 removed references from the registry for both CS4 and CS3 that the Cineform installer needs to install. You might have to re-install CS3. I apologize, as I do not remember what I did when this happened to me about 2 years ago.....maybe I did a whole new OS install?

Good Luck.

Tyson Persall · January 24th, 2009, 06:17 PM

Do you Think i Should i try Uninstalling CS3 suite and reinstalling it? Would that repair the refrences to "registry entries"

David Newman · January 24th, 2009, 07:07 PM

CineForm support can send you the missing registty key without uninstalling CS3.

January 23rd, 2009, 03:50 AM	#1
Tyson Persall Major Player Join Date: Sep 2004 Location: North Hollywood, Atlanta Posts: 437	Installing cineform with CS4 trial could cause problems? Hello, I installed Cineform Prospect HD on my computer for CS3 master suite, while i had a trial version of CS4 produciton premium also installed. Is it possible that the Cineform instal was messed up by having some CS4 apps installed and did not properly instal? I ask because After effects CS3 will not import Cineform files w/o an error but After effects CS4 will import them. Guess i will try uninstaling the CS4 suite and uninstaling cineform and then reinstaling cineform w only CS3 and see if that fixes it.... __________________ Tyson X

January 23rd, 2009, 10:15 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Yes, the installer may have got confused. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

January 24th, 2009, 02:09 AM	#3
Tyson Persall Major Player Join Date: Sep 2004 Location: North Hollywood, Atlanta Posts: 437	Could not locate adobe premiere plugin registry key. Uninstalled all CS4 and uninstalled cineform Prospect HD, then i restarted and reinstalled Cineform Prospect HD and i get this message; Setup was not completed succesfully; Could not locate adobe premiere plugin registry key. Then i try to uninstal and it says; "Could not locate uninstal.exe." What should i do now? __________________ Tyson X

January 24th, 2009, 06:17 PM	#5
Tyson Persall Major Player Join Date: Sep 2004 Location: North Hollywood, Atlanta Posts: 437	Do you Think i Should i try Uninstalling CS3 suite and reinstalling it? Would that repair the refrences to "registry entries" __________________ Tyson X

January 24th, 2009, 07:07 PM	#6
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	CineForm support can send you the missing registty key without uninstalling CS3. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

January 24th, 2009, 10:22 AM	#4
Marty Hudzik Trustee Join Date: Jul 2004 Location: Canton, Ohio Posts: 1,771	I wish I had a simple answer but I have seen this happen before with CS2 and CS3. It seems that once Adobe installs the latest version it takes over all registry entries and points everything to the latest build. When uninstalling, it seems to remove the pointer to the latest one, but does not restore it to the older version. In short, uninstalling CS4 removed references from the registry for both CS4 and CS3 that the Cineform installer needs to install. You might have to re-install CS3. I apologize, as I do not remember what I did when this happened to me about 2 years ago.....maybe I did a whole new OS install? Good Luck.