Cant playback on the timeline at DVinfo.net

Sergio Sanchez · October 12th, 2008, 03:45 PM

I dont what happened now. But this week problem is that i cant playback from the timeline, in any of my projects. No clip is running. I unistalled many times, and reinstalled cineform, even tryied past builds and they are not working. I´ve tried from different disks. With different playback settings. Everything, but they are not playing back.

I´ve filed a support ticket but i´m desperate, I am two weeks late on my deadline because of workflow issues and technical glitches with the premiere/cineform, loosing time figuring out what is wrong and why each weak i have different issues.

I´ve been using every single software for editing in the past ten years. And never had this level of frustration.

I hope, this time someone of support gives me some feedfack quickly, last time I have to wait 3 weeks for a response, and it was not helpful.

David Newman · October 12th, 2008, 03:58 PM

Posting your frustration here will not speed up your ticket. Send precise information to support as we know this is a machine issue not software, as you pointed nothing is working new or old, when it was before. You will also need to what is not playing, as just saying nothing workdoes give support anything to go on. Test, do color bars alone play, if so then a single clip, if that works test several clips. Does Control+spacebar play? Etc. Send you responses to support not here. I'm not in support and support will not even read here if they have tickets to handle.

Sergio Sanchez · October 12th, 2008, 05:44 PM

Yeah i´ve tried everything. Singleclips, new projects.
Reinstalled everything, first cineform, then Adobe Master collection
is not working.

Maybe some of the scripts messed my registry, i´ve been thinking the only thing i´ve done is using the fast playback registry tool, to review a rendered sequence in filmscan2 on media player.

After that the error appeared, i´ve used the playback quality entry but its not doing anything.

The clips playback on the source window on Premiere but not when placed on the timeline

Jake Segraves · October 13th, 2008, 12:09 PM

I replied to you ticket, asking a for a few details and offering a few suggestions. Please follow up with me there and we'll try to get your system working again.

Thanks.

October 12th, 2008, 03:45 PM	#1
Sergio Sanchez Regular Crew Join Date: Feb 2007 Location: Mexico Posts: 176	Cant playback on the timeline I dont what happened now. But this week problem is that i cant playback from the timeline, in any of my projects. No clip is running. I unistalled many times, and reinstalled cineform, even tryied past builds and they are not working. I´ve tried from different disks. With different playback settings. Everything, but they are not playing back. I´ve filed a support ticket but i´m desperate, I am two weeks late on my deadline because of workflow issues and technical glitches with the premiere/cineform, loosing time figuring out what is wrong and why each weak i have different issues. I´ve been using every single software for editing in the past ten years. And never had this level of frustration. I hope, this time someone of support gives me some feedfack quickly, last time I have to wait 3 weeks for a response, and it was not helpful.

October 12th, 2008, 03:58 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Posting your frustration here will not speed up your ticket. Send precise information to support as we know this is a machine issue not software, as you pointed nothing is working new or old, when it was before. You will also need to what is not playing, as just saying nothing workdoes give support anything to go on. Test, do color bars alone play, if so then a single clip, if that works test several clips. Does Control+spacebar play? Etc. Send you responses to support not here. I'm not in support and support will not even read here if they have tickets to handle. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

October 12th, 2008, 05:44 PM	#3
Sergio Sanchez Regular Crew Join Date: Feb 2007 Location: Mexico Posts: 176	Yeah i´ve tried everything. Singleclips, new projects. Reinstalled everything, first cineform, then Adobe Master collection is not working. Maybe some of the scripts messed my registry, i´ve been thinking the only thing i´ve done is using the fast playback registry tool, to review a rendered sequence in filmscan2 on media player. After that the error appeared, i´ve used the playback quality entry but its not doing anything. The clips playback on the source window on Premiere but not when placed on the timeline

October 13th, 2008, 12:09 PM	#4
Jake Segraves Sponsor: CineForm Join Date: Apr 2006 Location: Carlsbad, CA Posts: 153	I replied to you ticket, asking a for a few details and offering a few suggestions. Please follow up with me there and we'll try to get your system working again. Thanks.