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October 11th, 2008, 07:31 PM
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#1 |
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Regular Crew
Join Date: Apr 2007
Location: Milwaukee WI USA
Posts: 55
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New Aspect HD
I just installed new Aspect and my HDLink disappeared. I can see things ok in PPro CS3 (after 2nd install) after first I only saw Cineform folder and no templates, but I did the second installed and I don't have HDLink in shortucts nor under c:\program files\cineform\aspecthd\ I only have uninstall, activation info and readme .rtf file. What happend to HDLink?
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October 12th, 2008, 06:04 AM
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#2 |
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Regular Crew
Join Date: Jul 2007
Location: El Paso
Posts: 35
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I have the same issue--HDLink disappeared completely from my computer after updating to the latest AspectHD.
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October 12th, 2008, 03:20 PM
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#3 |
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CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,095
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Please submit trouble reports, the new Aspect HD has have an installer bug.
__________________
David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman |
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October 13th, 2008, 03:58 PM
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#4 |
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Regular Crew
Join Date: Jul 2007
Location: El Paso
Posts: 35
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I submitted a trouble report and got a quick response that the newest update was fine and that my problem was most likely a bad download or bad install. I re-downloaded the update and did an uninstall/reinstall of AspectHD and my HDLink is back and everything is fine.
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October 14th, 2008, 09:18 AM
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#5 |
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Regular Crew
Join Date: Apr 2007
Location: Milwaukee WI USA
Posts: 55
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I had something similar. After I wrote a post here, I uninstalled Aspect from Contol Panel Add/Remove place and rebooted the PC and then installed it again and everything worked. So looks like installshield screws something up if there is a previous version
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