Reactivation Woes at DVinfo.net

Joseph Clark · March 18th, 2008, 04:16 PM

I've never had to reactivate before and I need to get working on a project. I filed a ticket with support, but so far I haven't heard back. Anyone know what I need to do to get up and running?

Andrew Pitonyak · March 18th, 2008, 09:31 PM

Send an email to support. They were able to resolve my re-activation issue with-in a day, which is not bad since I had 15 days of usage without activation. I then dawdled for 9 days and activated today with no problems.

Be sure to include sufficient information that they can solve your problem (name, serial number, etc...).

March 18th, 2008, 04:16 PM	#1
Joseph Clark Regular Crew Join Date: Nov 2005 Location: St. Louis Posts: 58	Reactivation Woes I've never had to reactivate before and I need to get working on a project. I filed a ticket with support, but so far I haven't heard back. Anyone know what I need to do to get up and running?

March 18th, 2008, 09:31 PM	#2
Andrew Pitonyak New Boot Join Date: Mar 2008 Location: Worthington, OH Posts: 8	Send an email to support. They were able to resolve my re-activation issue with-in a day, which is not bad since I had 15 days of usage without activation. I then dawdled for 9 days and activated today with no problems. Be sure to include sufficient information that they can solve your problem (name, serial number, etc...).