Corrupt .avi files/Prospect HD at DVinfo.net

Bill Heslip · March 4th, 2008, 11:51 AM

Installed the latest trial version of Prospect HD last night and converted over 100 EX1 files to Cineform Prospect HD .avi files. My intent is to edit in PPro CS3 (Windows). Installation and conversion were easy enough and seemed to go without a hitch. All clips work great with a few exceptions (the last 6 shots from an SxS card). The first 2 of the 6 files display video but are corrupt (odd playback). The remaining 4 clips are all green. All six have audio.

I reconverted these problem files several times from the camera originals (using Sony Clip Browser & Cineform), but the results never changed. The original EX1 clips play fine within Clip Browser, as do the .mxf versions in VLC. Once converted to Prospect HD .avi, I get the odd behavior described above in WiMP & PPro, but only with these 6 clips.

Hoping to find solution soon as I'm seriously considering making Prospect HD a player in my workflow.

David Newman · March 4th, 2008, 04:19 PM

Could you please send to support (use yousendit.com or similar) one or two of those files that caused you issues. Thanks.

Bill Heslip · March 4th, 2008, 04:53 PM

Will do, thanks. At least I'm 95% there :-)

Bill Heslip · March 12th, 2008, 12:31 AM

The files were uploaded and a ticket filed a week ago, but still no word. I hope tech support downloaded the files already, as yousendit.com pulls them after 7 days.

David Newman · March 12th, 2008, 08:36 AM

I didn't see any notice of this. Please send a reminder. Last week was very busy for us (HD Expo), so we may have missed your first inquiry.

Bill Heslip · March 12th, 2008, 09:51 AM

My ticket number is 611-5811637. All information regarding downloading the yousendit.com files is reflected there. Those files will be pulled as of today, as per their 7 day availability policy.

March 4th, 2008, 11:51 AM	#1
Bill Heslip Regular Crew Join Date: Feb 2007 Location: Southeast USA Posts: 129	Corrupt .avi files/Prospect HD Installed the latest trial version of Prospect HD last night and converted over 100 EX1 files to Cineform Prospect HD .avi files. My intent is to edit in PPro CS3 (Windows). Installation and conversion were easy enough and seemed to go without a hitch. All clips work great with a few exceptions (the last 6 shots from an SxS card). The first 2 of the 6 files display video but are corrupt (odd playback). The remaining 4 clips are all green. All six have audio. I reconverted these problem files several times from the camera originals (using Sony Clip Browser & Cineform), but the results never changed. The original EX1 clips play fine within Clip Browser, as do the .mxf versions in VLC. Once converted to Prospect HD .avi, I get the odd behavior described above in WiMP & PPro, but only with these 6 clips. Hoping to find solution soon as I'm seriously considering making Prospect HD a player in my workflow.

March 4th, 2008, 04:19 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Could you please send to support (use yousendit.com or similar) one or two of those files that caused you issues. Thanks. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 12th, 2008, 08:36 AM	#5
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I didn't see any notice of this. Please send a reminder. Last week was very busy for us (HD Expo), so we may have missed your first inquiry. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 4th, 2008, 04:53 PM	#3
Bill Heslip Regular Crew Join Date: Feb 2007 Location: Southeast USA Posts: 129	Will do, thanks. At least I'm 95% there :-)

March 12th, 2008, 12:31 AM	#4
Bill Heslip Regular Crew Join Date: Feb 2007 Location: Southeast USA Posts: 129	The files were uploaded and a ticket filed a week ago, but still no word. I hope tech support downloaded the files already, as yousendit.com pulls them after 7 days.

March 12th, 2008, 09:51 AM	#6
Bill Heslip Regular Crew Join Date: Feb 2007 Location: Southeast USA Posts: 129	My ticket number is 611-5811637. All information regarding downloading the yousendit.com files is reflected there. Those files will be pulled as of today, as per their 7 day availability policy.