Aja Xena LHe and Cineform questions at DVinfo.net

Ruben Torrejon · February 19th, 2008, 07:56 PM

I've been using Aja Xena LHe with my XPx64 computer for the last weeks but I'm having some strange issues since then. If I just use the drivers included with my Prospect 2K software I can't monitor PPro CS3 timeline using the Aja SDI out (I just got a garbled image no matter what settings I try) but If I install Aja own drivers (latest version dated 2007/12) strangely enough I can correctly monitor PPro timeline using the Cineform controls in a Cineform project... without a flaw.
With AE CS3 I've encountered another problem: With the Prospect 2K drivers I don't get external monitoring of the timeline. With the workaround explained above (installing Aja own drivers over Prospect 2K) I get a correct signal randomly... I have to mess with Aja controls inside AE to get an image and each time I perform a task (apply a filter, etc) image vanishes until I change Aja settings again... Quite annoying. Up until now I've been living with my "solution" but I know this is not a good scenario. Any suggestions on what's happening?

Regards

David Newman · February 19th, 2008, 08:05 PM

Contact support -- www.cineform.com/support.

Ruben Torrejon · February 20th, 2008, 04:37 AM

Done so.

Thank you

Ruben Torrejon · February 25th, 2008, 11:29 AM

Hi David,

I'm having no luck with support. Do you know if Jake is available? I provided more info about my case but I've had no reply...

Regards

David Newman · February 25th, 2008, 12:08 PM

The weekend is now over, Jake will be back processing support tickets.

February 19th, 2008, 07:56 PM	#1
Ruben Torrejon Regular Crew Join Date: Sep 2005 Posts: 54	Aja Xena LHe and Cineform questions I've been using Aja Xena LHe with my XPx64 computer for the last weeks but I'm having some strange issues since then. If I just use the drivers included with my Prospect 2K software I can't monitor PPro CS3 timeline using the Aja SDI out (I just got a garbled image no matter what settings I try) but If I install Aja own drivers (latest version dated 2007/12) strangely enough I can correctly monitor PPro timeline using the Cineform controls in a Cineform project... without a flaw. With AE CS3 I've encountered another problem: With the Prospect 2K drivers I don't get external monitoring of the timeline. With the workaround explained above (installing Aja own drivers over Prospect 2K) I get a correct signal randomly... I have to mess with Aja controls inside AE to get an image and each time I perform a task (apply a filter, etc) image vanishes until I change Aja settings again... Quite annoying. Up until now I've been living with my "solution" but I know this is not a good scenario. Any suggestions on what's happening? Regards

February 19th, 2008, 08:05 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Contact support -- www.cineform.com/support. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 25th, 2008, 12:08 PM	#5
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	The weekend is now over, Jake will be back processing support tickets. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 20th, 2008, 04:37 AM	#3
Ruben Torrejon Regular Crew Join Date: Sep 2005 Posts: 54	Done so. Thank you

February 25th, 2008, 11:29 AM	#4
Ruben Torrejon Regular Crew Join Date: Sep 2005 Posts: 54	Hi David, I'm having no luck with support. Do you know if Jake is available? I provided more info about my case but I've had no reply... Regards