lost PHD trial when installed CS3 at DVinfo.net

Patricia Lamm · December 13th, 2007, 02:25 PM

I had over half the trial period remaining on my Prospect 2K (I'm actually just testing the Prospect HD components in Prospect 2K). I wanted to try it with CS3 so uninstalled PHD, installed CS3, then reinstalled PHD. I then get the message that my trial period is over. I thought these settings were kept throughout an uninstall/install process -- are they not?

Any quick fix to get my trial period back (other than plunking down the money before finishing my test run)?

David Newman · December 13th, 2007, 02:43 PM

Did you re-install PHD or P2K, I believe your PHD trial had already expired? Unless you deactived it doesn't make sense, as the trial license should remained. If you need an extend trail you will now have to work through support, sorry, they are no more short cuts.

Patricia Lamm · December 13th, 2007, 02:45 PM

Nevermind. My bad. Thanks for the attempts at help -- it appears I'm sometime beyond help! It's now working fine.

December 13th, 2007, 02:25 PM	#1
Patricia Lamm Regular Crew Join Date: Nov 2005 Location: Okemos, MI Posts: 174	lost PHD trial when installed CS3 I had over half the trial period remaining on my Prospect 2K (I'm actually just testing the Prospect HD components in Prospect 2K). I wanted to try it with CS3 so uninstalled PHD, installed CS3, then reinstalled PHD. I then get the message that my trial period is over. I thought these settings were kept throughout an uninstall/install process -- are they not? Any quick fix to get my trial period back (other than plunking down the money before finishing my test run)?

December 13th, 2007, 02:43 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Did you re-install PHD or P2K, I believe your PHD trial had already expired? Unless you deactived it doesn't make sense, as the trial license should remained. If you need an extend trail you will now have to work through support, sorry, they are no more short cuts. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 13th, 2007, 02:45 PM	#3
Patricia Lamm Regular Crew Join Date: Nov 2005 Location: Okemos, MI Posts: 174	Nevermind. My bad. Thanks for the attempts at help -- it appears I'm sometime beyond help! It's now working fine.