Bad install of AHD 5.2 after PP reinstall at DVinfo.net

Patricia Lamm · November 30th, 2007, 04:49 PM

My PP 2.0 was acting buggy, so I decided to do a reinstall. My steps were:

1. uninstall AHD 5.1
2. reinstall PP 2.0
3. reinstall AHD, this time with 5.2

When I now start PP 2.0, I get no splash screen for Cineform, and the usual AHD playback controls aren't there. I can make a Cineform HD avi movie, but the resulting avi has the video delayed, not syncing with the sound.

My attempted fixes:
a. Repeat steps 1-3 above
b. Try using earlier versions of AHD
c. After uninstalling AHD, remove registry entries and all folders I could find for Cineform. (Evidently I'm not finding them all because when I install AHD I'm still recognized as an owner).
d. Forcing PP 2.0 to reload the plugins using the CTRL-shift at startup.

Help! I have a big project due yesterday. Thanks...

Marty Baggen · November 30th, 2007, 06:38 PM

Patricia,

this may be off target, but I just went through a reinstall of my CS2 Suite, and Premiere gave me all sorts of grief, specifically, it never fully uninstalled... so teh CS2 setup wouldn't touch it... either to repair, uninstall...etc.

Even though it seems like your Premiere is running okay... you may want to try a reinstall again, but check out this link first:
http://kb.adobe.com/selfservice/view...3424&sliceId=1

All other programs in the suite (Encore, After Effects, etc) never gave me similar problems, so the above link is focused on Premiere. If you're running Premiere as a standalone, the steps described in the above link still apply.

I'm sure others will have better suggestions, but in my mind, a good starting point is to make absolutely certain that you have a clean uninstall, then a fresh install for Cineform to find and plug-in to.

I hope it helps.....

Carl Middleton · November 30th, 2007, 06:45 PM

Try going to Start - Programs - Cineform - Tools - Register Components

That's worth a shot, it forces Aspect HD to doublecheck that it's registered with Premiere, the presets and the like.

Patricia Lamm · November 30th, 2007, 06:55 PM

Thanks for all the suggestions. I'm planning to move to CS2, Marty, so I'll read the information your provided. Also, I did try the "register components" fix but it didn't help.

However, I've solved the problem. I had been testing each time on one .proj file only. When I thought to try a different file, everything was fine. So something has been corrupted in the .proj file for this project. :-(

It seems like I may still be able to use the file though. I opened a brand new .proj file, imported the old file, and made copies of the sequences that I want to work on. So far it seems to be working OK. I do have backups of the original .proj file, but of course, they're not as up-to-date as I'd like.

Marty Baggen · November 30th, 2007, 07:02 PM

Good job Patricia..... glad it wasn't a serious loss of work and function.

November 30th, 2007, 04:49 PM	#1
Patricia Lamm Regular Crew Join Date: Nov 2005 Location: Okemos, MI Posts: 174	Bad install of AHD 5.2 after PP reinstall My PP 2.0 was acting buggy, so I decided to do a reinstall. My steps were: 1. uninstall AHD 5.1 2. reinstall PP 2.0 3. reinstall AHD, this time with 5.2 When I now start PP 2.0, I get no splash screen for Cineform, and the usual AHD playback controls aren't there. I can make a Cineform HD avi movie, but the resulting avi has the video delayed, not syncing with the sound. My attempted fixes: a. Repeat steps 1-3 above b. Try using earlier versions of AHD c. After uninstalling AHD, remove registry entries and all folders I could find for Cineform. (Evidently I'm not finding them all because when I install AHD I'm still recognized as an owner). d. Forcing PP 2.0 to reload the plugins using the CTRL-shift at startup. Help! I have a big project due yesterday. Thanks...

November 30th, 2007, 06:38 PM	#2
Marty Baggen Major Player Join Date: May 2005 Location: monroe, or Posts: 572	Patricia, this may be off target, but I just went through a reinstall of my CS2 Suite, and Premiere gave me all sorts of grief, specifically, it never fully uninstalled... so teh CS2 setup wouldn't touch it... either to repair, uninstall...etc. Even though it seems like your Premiere is running okay... you may want to try a reinstall again, but check out this link first: http://kb.adobe.com/selfservice/view...3424&sliceId=1 All other programs in the suite (Encore, After Effects, etc) never gave me similar problems, so the above link is focused on Premiere. If you're running Premiere as a standalone, the steps described in the above link still apply. I'm sure others will have better suggestions, but in my mind, a good starting point is to make absolutely certain that you have a clean uninstall, then a fresh install for Cineform to find and plug-in to. I hope it helps.....

November 30th, 2007, 06:45 PM	#3
Carl Middleton Major Player Join Date: Sep 2007 Location: Fernandina Beach, FL Posts: 562	Try going to Start - Programs - Cineform - Tools - Register Components That's worth a shot, it forces Aspect HD to doublecheck that it's registered with Premiere, the presets and the like.

November 30th, 2007, 06:55 PM	#4
Patricia Lamm Regular Crew Join Date: Nov 2005 Location: Okemos, MI Posts: 174	Thanks for all the suggestions. I'm planning to move to CS2, Marty, so I'll read the information your provided. Also, I did try the "register components" fix but it didn't help. However, I've solved the problem. I had been testing each time on one .proj file only. When I thought to try a different file, everything was fine. So something has been corrupted in the .proj file for this project. :-( It seems like I may still be able to use the file though. I opened a brand new .proj file, imported the old file, and made copies of the sequences that I want to work on. So far it seems to be working OK. I do have backups of the original .proj file, but of course, they're not as up-to-date as I'd like.

November 30th, 2007, 07:02 PM	#5
Marty Baggen Major Player Join Date: May 2005 Location: monroe, or Posts: 572	Good job Patricia..... glad it wasn't a serious loss of work and function.