AE crashing on importing Cineform AVI at DVinfo.net

Paul Cook · November 15th, 2007, 09:16 PM

Hi all,

Last night I installed the cineform ProspectHD trial codec on my PC running CS3. Ive been playing about with it capturing HDV from a Sony Z1P but now whenever I try to import a cineform AVI into AE, the whole program disappears (crashes) without an error message or anything.

On launching AE I get the cineform window asking if I want to enable importing of 10bit codecs which I click yes to - but still it crashes as soon as I import a cineform clip.

I can import normal mpeg HDV as captured by Ppro so clearly its something to do with the cineform codec?

Anyone got any ideas?

Thanks

Paul

Jake Segraves · November 15th, 2007, 09:23 PM

It sounds like AE is not seeing the CineForm file importer correctly. Send me a message at support@cineform.com and I'll help you get it working.

Paul Cook · November 15th, 2007, 10:25 PM

Thanks Jake - email sent.

Andy Urtusuastegui · November 16th, 2007, 11:37 AM

There is a tech note on the Cineform support site that addresses a similar issue. There is a conflict with the Cineform importers and the CS3 importers.

From the cineform site:
After installing After Effects CS3 and, my CineForm AVI files do not import properly. They are black and white, upside down and have vertical lines through them. Why?

This is due to a current conflict between two of Adobe’s CS3 After Effects Importers (ImporterAVI.prm and ImporterDirectShow.prm) and the CineForm HD Importer (CFHDIO.aex). They cannot coexist for the time being, so the workaround is to remove Adobe’s Importers out of After Effects’ plug-ins folder (C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\(Media Core plug-ins\en_us\). Then make sure that the CineForm importer is in the following location: “C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\Plug-ins\”.

If it is not installed there, download this archive: www.cineform.com/downloads/CFHDIO.zip and unzip it into C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\Plug-ins\”.

Then hold down the Ctrl+Shift keys and launch After Effects CS3. The CineForm Importer window should pop up asking if you’d like to use the CineForm File Importer. Say yes and then After Effects CS3 will import your CineForm AVI files properly.

Note: The CineForm Importer does not recognize all other avi file types so some of your non-CineForm files may not import into After Effects CS3. We suggest using HDLink to batch convert these files to CineForm HD files and then you’ll be able to use them in After Effects CS3.

We are actively working on the conflict so that all your CineForm and other AVI materials will work in AE CS3 without issue. Thank you for your patience.

David Newman · November 16th, 2007, 11:54 AM

The tech note is old and no longer applies. The new importer now works with AE CS3 without changing anything in AE.

Jared Isham · December 2nd, 2007, 03:45 AM

For some reason the Prospect HD codec is not installing for me at all - keeps giving me an error the installation failed about half way through the set up. AE CS3 still crashes when I import a Cineform AVI

Simon Dean · December 2nd, 2007, 07:37 AM

I have the same problem with Neo HDV. Is it possible it's a AE CS3 update?

David Newman · December 2nd, 2007, 12:04 PM

Please submit a trouble ticket with support at www.cineform.com/support.

November 15th, 2007, 09:16 PM	#1
Paul Cook Regular Crew Join Date: Nov 2007 Location: Sydney, Australia Posts: 174	AE crashing on importing Cineform AVI Hi all, Last night I installed the cineform ProspectHD trial codec on my PC running CS3. Ive been playing about with it capturing HDV from a Sony Z1P but now whenever I try to import a cineform AVI into AE, the whole program disappears (crashes) without an error message or anything. On launching AE I get the cineform window asking if I want to enable importing of 10bit codecs which I click yes to - but still it crashes as soon as I import a cineform clip. I can import normal mpeg HDV as captured by Ppro so clearly its something to do with the cineform codec? Anyone got any ideas? Thanks Paul

November 16th, 2007, 11:54 AM	#5
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	The tech note is old and no longer applies. The new importer now works with AE CS3 without changing anything in AE. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

December 2nd, 2007, 12:04 PM	#8
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Please submit a trouble ticket with support at www.cineform.com/support. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

November 15th, 2007, 09:23 PM	#2
Jake Segraves Sponsor: CineForm Join Date: Apr 2006 Location: Carlsbad, CA Posts: 153	It sounds like AE is not seeing the CineForm file importer correctly. Send me a message at support@cineform.com and I'll help you get it working.

November 15th, 2007, 10:25 PM	#3
Paul Cook Regular Crew Join Date: Nov 2007 Location: Sydney, Australia Posts: 174	Thanks Jake - email sent.

November 16th, 2007, 11:37 AM	#4
Andy Urtusuastegui Regular Crew Join Date: Oct 2007 Location: Foothill Ranch, CA Posts: 166	There is a tech note on the Cineform support site that addresses a similar issue. There is a conflict with the Cineform importers and the CS3 importers. From the cineform site: After installing After Effects CS3 and, my CineForm AVI files do not import properly. They are black and white, upside down and have vertical lines through them. Why? This is due to a current conflict between two of Adobe’s CS3 After Effects Importers (ImporterAVI.prm and ImporterDirectShow.prm) and the CineForm HD Importer (CFHDIO.aex). They cannot coexist for the time being, so the workaround is to remove Adobe’s Importers out of After Effects’ plug-ins folder (C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\(Media Core plug-ins\en_us\). Then make sure that the CineForm importer is in the following location: “C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\Plug-ins\”. If it is not installed there, download this archive: www.cineform.com/downloads/CFHDIO.zip and unzip it into C:\Program Files\Adobe\Adobe After Effects CS3\Support Files\Plug-ins\”. Then hold down the Ctrl+Shift keys and launch After Effects CS3. The CineForm Importer window should pop up asking if you’d like to use the CineForm File Importer. Say yes and then After Effects CS3 will import your CineForm AVI files properly. Note: The CineForm Importer does not recognize all other avi file types so some of your non-CineForm files may not import into After Effects CS3. We suggest using HDLink to batch convert these files to CineForm HD files and then you’ll be able to use them in After Effects CS3. We are actively working on the conflict so that all your CineForm and other AVI materials will work in AE CS3 without issue. Thank you for your patience.

December 2nd, 2007, 03:45 AM	#6
Jared Isham New Boot Join Date: Feb 2007 Location: Pasadena, CA Posts: 11	For some reason the Prospect HD codec is not installing for me at all - keeps giving me an error the installation failed about half way through the set up. AE CS3 still crashes when I import a Cineform AVI

December 2nd, 2007, 07:37 AM	#7
Simon Dean Regular Crew Join Date: Oct 2006 Location: Coventry, UK Posts: 91	I have the same problem with Neo HDV. Is it possible it's a AE CS3 update?