Owners' Club in the UK at DVinfo.net

Gary Kelly · April 3rd, 2003, 04:41 AM

After mooching around for some time and discovering that there seemed to be no XL1/XL1s owner's club in Europe or the UK, I managed to get an email through to Canon UK.

For the benefit of DV Info Net's members here in the UK, here's what Canon had to say about servicing and the subject of an owner's club:

"To arrange a service for your camcorder contact our service centre direct on 0870 241 2161. Your camcorder does not require an extended warranty to be serviced by us. A charge will be incurred on out of warranty products.

An XL1s owners club is not something Canon Uk are currently participating in.

Regards

SD/3002"

Oh well...back to being a "poor relation" again I spose!

Ed Smith · April 3rd, 2003, 09:19 AM

If only they realise how many people would sign up for it. Why oh, why oh, why. Canon would benefit really well, not only with an UK club but also a World club.

Any way, thanks for the info,

Ed Smith

Christopher Hughes · April 3rd, 2003, 12:51 PM

Yeah same old story...our distant cousins over the pond get all the benefits while us Brits dont get any extras. I hope they soon see the error of their ways and realise that us in PAL land are just the same of the americans. Why not a Euro Club if they are frightened for lack of numbers in separate countries?

Well if any of you lads hear of anything of a Club in future, make sure to paste it in here!

Jon Eriksson · April 4th, 2003, 05:27 AM

Somehow I doubt Canon UK would start this up by themselves. Maybe if people got together and present them with a ready-made proposal (probably best to base it on the US model and show how successful it has been), they might consider it.

Does anyone know how the US club got going - Canons own idea or initiative from the owners that then got the corporate backing?

Simon Plissi · April 5th, 2003, 09:39 AM

It is a real shame.

I actually don't live too far from their service centre. I hand delivered my Ixus last summer when it stopped working and walked through their service department. It looked very tidy and professionally laid out, which inspired confidence. The turn around time was quick too.

Still, would be nice if there was some sort of owners club.

Nick Glenister · April 15th, 2003, 08:30 AM

I remember this from last year, as always i'll be interested in a UK owners club

Regards

Nick

April 3rd, 2003, 04:41 AM	#1
Gary Kelly New Boot Join Date: Feb 2003 Location: UK Posts: 16	Owners' Club in the UK After mooching around for some time and discovering that there seemed to be no XL1/XL1s owner's club in Europe or the UK, I managed to get an email through to Canon UK. For the benefit of DV Info Net's members here in the UK, here's what Canon had to say about servicing and the subject of an owner's club: "To arrange a service for your camcorder contact our service centre direct on 0870 241 2161. Your camcorder does not require an extended warranty to be serviced by us. A charge will be incurred on out of warranty products. An XL1s owners club is not something Canon Uk are currently participating in. Regards SD/3002" Oh well...back to being a "poor relation" again I spose! __________________ Gary

April 3rd, 2003, 09:19 AM	#2
Ed Smith Wrangler Join Date: Jan 2002 Location: Hampshire, England Posts: 1,545	If only they realise how many people would sign up for it. Why oh, why oh, why. Canon would benefit really well, not only with an UK club but also a World club. Any way, thanks for the info, Ed Smith __________________ Ed Smith Hampshire, UK Good things come to those who wait My Skiing web www.Frostytour.co.uk For quick answers Search dvinfo.net \| The best in the business: dvinfo.net Sponsors

April 4th, 2003, 05:27 AM	#4
Jon Eriksson Regular Crew Join Date: Aug 2002 Location: London, UK Posts: 42	Somehow I doubt Canon UK would start this up by themselves. Maybe if people got together and present them with a ready-made proposal (probably best to base it on the US model and show how successful it has been), they might consider it. Does anyone know how the US club got going - Canons own idea or initiative from the owners that then got the corporate backing? __________________ Real Men do not Preview

April 3rd, 2003, 12:51 PM	#3
Christopher Hughes Major Player Join Date: Jan 2003 Location: Sunderland, England (y Merida, Mexico) Posts: 269	Yeah same old story...our distant cousins over the pond get all the benefits while us Brits dont get any extras. I hope they soon see the error of their ways and realise that us in PAL land are just the same of the americans. Why not a Euro Club if they are frightened for lack of numbers in separate countries? Well if any of you lads hear of anything of a Club in future, make sure to paste it in here!

April 5th, 2003, 09:39 AM	#5
Simon Plissi Regular Crew Join Date: Aug 2002 Location: London, UK Posts: 105	It is a real shame. I actually don't live too far from their service centre. I hand delivered my Ixus last summer when it stopped working and walked through their service department. It looked very tidy and professionally laid out, which inspired confidence. The turn around time was quick too. Still, would be nice if there was some sort of owners club.

April 15th, 2003, 08:30 AM	#6
Nick Glenister Regular Crew Join Date: Jul 2002 Location: UK - Norfolk Posts: 95	I remember this from last year, as always i'll be interested in a UK owners club Regards Nick