2 Problems with my XL1s..NEED HELP! at DVinfo.net

Michael Krumlauf · January 23rd, 2009, 06:37 PM

Hello DVi,

My XL1s recently began to eat my tapes while having the camera run in VCR mode. It would eat the tapes upon playback, or rewinding, but more when i tried rewinding the camera. Sometimes it even snarfs up those poor tapes when i try to record something!!!!! I am unable to use the camera because of this problem. Is this something i need to have fixed by sending it in and if so where would i send it.....are there any places in Chicago that can repair it?

My second problem is my camera can not get picked up by Final Cut Pro 5 via firewire on my iMac, yet my powerbook G4 handles it fine. My editing suite is the iMac NOT the powerbook so i can not use it for capturing. Do you know what might be causing this?

Thanks,
Mike

Cole McDonald · January 23rd, 2009, 07:23 PM

It'll be a service thing (eaten tapes are normally due to the rubber rollers in the tape feed mechanism deteriorating over time and use). This thread has info on the club that as an XL member you might be a member of.

http://www.dvinfo.net/conf/canon-xl-...xl-1-club.html

Michael Krumlauf · January 24th, 2009, 12:35 AM

Thanks Cole :)....would you by chance know why my camera wont work with Final Cut????

Mike

Cole McDonald · January 25th, 2009, 12:09 AM

Is your iMac an intel base machine? If so, I'm not sure that I can help you trouble shoot the thing (although I'll give it a good go :) ). I don't have an intel to test with currently. What version of FCP? Do you have any other programs (like iMovie) that you can see if they can see it? What are the specific symptoms you're experiencing?

Don Palomaki · January 25th, 2009, 07:40 AM

Search the threads for final cut. The question has come up in the past, and there may be an answer. On the Windows side, the issues typically have related to having the correct driver version, or the sequence of operations to ensure handshaking is established.

Eating tapes consistently in playback, but only occasionally in record mode, is a bit unusual. Could be aging idler rubber or improper torque on the take-up reels. Sounds like servicing may be in order. While a long shot, take a close look to be sure nothing foreign has entered the tape compartment first. Sometimes a total system reset (remove all batteries for several minutes can help, but again, that is a long shot.

Chris Hurd · January 25th, 2009, 11:16 AM

Quote:

Originally Posted by Michael Krumlauf

Is this something i need to have fixed by sending it in...

In all honesty, Michael, the wise thing to do would be to replace the XL1S with a much newer camera.

Michael Krumlauf · January 25th, 2009, 04:43 PM

Thanks for the feedback.....Chris, i dont have the money to just go out and buy a new camera. I still love my XL1s, and am not ready to just flat out give it up.

Don Palomaki · January 25th, 2009, 07:56 PM

Just a note: The XL1s was replaced by the XL2 nearly 5 years ago. Assured factory service will probably end in less than 3 years. Time to start to save the pennies.

Michael Krumlauf · January 26th, 2009, 01:36 PM

Yes, i have an intel mac......are the XL1s and XL1 cameras not supported on Intel Mac machines?

Michael Krumlauf · January 27th, 2009, 10:34 AM

Just a follow up question i had about my camera eating the tapes.....

...Would a Head Cleaning Tape fix my problem?

Don Palomaki · January 27th, 2009, 07:02 PM

A head cleaning tape will remove deposits from heads and the tape path that may be causing banding in the playback image.

However, a cleaning tape is very unlikely to address "eating of tapes." But you can try if you like. Just be prepared for the cleaning tape to be "eaten," and run your tests on tapes you can afford to have "eaten."

My experience with other tape transports including VCRs and cassette players is that eating tape usually is the result of some mechanical failing or obstruction wherein the take-up reel is not operating properly (e.g., insufficient torque), or the tape loading/unloading mechanism is not operating properly.

January 23rd, 2009, 06:37 PM	#1
Michael Krumlauf Regular Crew Join Date: Mar 2006 Location: Denver, CO Posts: 128	2 Problems with my XL1s..NEED HELP! Hello DVi, My XL1s recently began to eat my tapes while having the camera run in VCR mode. It would eat the tapes upon playback, or rewinding, but more when i tried rewinding the camera. Sometimes it even snarfs up those poor tapes when i try to record something!!!!! I am unable to use the camera because of this problem. Is this something i need to have fixed by sending it in and if so where would i send it.....are there any places in Chicago that can repair it? My second problem is my camera can not get picked up by Final Cut Pro 5 via firewire on my iMac, yet my powerbook G4 handles it fine. My editing suite is the iMac NOT the powerbook so i can not use it for capturing. Do you know what might be causing this? Thanks, Mike __________________ Digital T Productions est. 2005

January 23rd, 2009, 07:23 PM	#2
Cole McDonald Trustee Join Date: Nov 2005 Location: Sauk Rapids, MN, USA Posts: 1,675	It'll be a service thing (eaten tapes are normally due to the rubber rollers in the tape feed mechanism deteriorating over time and use). This thread has info on the club that as an XL member you might be a member of. http://www.dvinfo.net/conf/canon-xl-...xl-1-club.html __________________ Web Youtube Facebook

January 24th, 2009, 12:35 AM	#3
Michael Krumlauf Regular Crew Join Date: Mar 2006 Location: Denver, CO Posts: 128	Thanks Cole :)....would you by chance know why my camera wont work with Final Cut???? Mike __________________ Digital T Productions est. 2005

January 25th, 2009, 12:09 AM	#4
Cole McDonald Trustee Join Date: Nov 2005 Location: Sauk Rapids, MN, USA Posts: 1,675	Is your iMac an intel base machine? If so, I'm not sure that I can help you trouble shoot the thing (although I'll give it a good go :) ). I don't have an intel to test with currently. What version of FCP? Do you have any other programs (like iMovie) that you can see if they can see it? What are the specific symptoms you're experiencing? __________________ Web Youtube Facebook

January 25th, 2009, 07:40 AM	#5
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	Search the threads for final cut. The question has come up in the past, and there may be an answer. On the Windows side, the issues typically have related to having the correct driver version, or the sequence of operations to ensure handshaking is established. Eating tapes consistently in playback, but only occasionally in record mode, is a bit unusual. Could be aging idler rubber or improper torque on the take-up reels. Sounds like servicing may be in order. While a long shot, take a close look to be sure nothing foreign has entered the tape compartment first. Sometimes a total system reset (remove all batteries for several minutes can help, but again, that is a long shot. __________________ dpalomaki@dspalomaki.com

January 25th, 2009, 04:43 PM	#7
Michael Krumlauf Regular Crew Join Date: Mar 2006 Location: Denver, CO Posts: 128	Thanks for the feedback.....Chris, i dont have the money to just go out and buy a new camera. I still love my XL1s, and am not ready to just flat out give it up. __________________ Digital T Productions est. 2005

January 25th, 2009, 07:56 PM	#8
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	Just a note: The XL1s was replaced by the XL2 nearly 5 years ago. Assured factory service will probably end in less than 3 years. Time to start to save the pennies. __________________ dpalomaki@dspalomaki.com

January 26th, 2009, 01:36 PM	#9
Michael Krumlauf Regular Crew Join Date: Mar 2006 Location: Denver, CO Posts: 128	Yes, i have an intel mac......are the XL1s and XL1 cameras not supported on Intel Mac machines? __________________ Digital T Productions est. 2005

January 27th, 2009, 10:34 AM	#10
Michael Krumlauf Regular Crew Join Date: Mar 2006 Location: Denver, CO Posts: 128	Just a follow up question i had about my camera eating the tapes..... ...Would a Head Cleaning Tape fix my problem? __________________ Digital T Productions est. 2005

January 27th, 2009, 07:02 PM	#11
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	A head cleaning tape will remove deposits from heads and the tape path that may be causing banding in the playback image. However, a cleaning tape is very unlikely to address "eating of tapes." But you can try if you like. Just be prepared for the cleaning tape to be "eaten," and run your tests on tapes you can afford to have "eaten." My experience with other tape transports including VCRs and cassette players is that eating tape usually is the result of some mechanical failing or obstruction wherein the take-up reel is not operating properly (e.g., insufficient torque), or the tape loading/unloading mechanism is not operating properly. __________________ dpalomaki@dspalomaki.com