XL-H1 viewfinder problem at DVinfo.net

Mike Meyerson · April 25th, 2012, 09:29 AM

My XLh1 was on a shoot yesterday (someone else using it)....and the viewfinder "all of a sudden" got really dark. The recorded image was fine, it was just a viewfinder issue. I know the cameraman who was using it likes to explore gear and push lots of buttons, so I searched through all the menus...nothing looks out of place. So, has anyone ever seen this happen before? Did something in the viewfinder blow out?

I quickly searched the interwebs for a replacement, but it looks like the only one you can get is the B&W version...any advice would be appreciated.

thnx

Simon Wood · April 25th, 2012, 10:58 AM

Sometimes the most obvious issues get overlooked; so just in case have you tried unplugging the viewfinder and replugging it in (when the unit is off)?

Mike Meyerson · April 25th, 2012, 11:02 AM

yup, tried that.

I have a feeling the viewfinder was unplugged while it was on, could that have messed something up? Camera man was looking to unplug the onboard mic and pulled the viewfinder plug instead.

Simon Wood · April 25th, 2012, 11:36 AM

That could be it, but I've haven't actually heard of that specific problem before.

I had heard that the XLH1 was prone to blown fuses if you messed with the firewire port or changed lenses while it was on. For that reason I always shut it off before I changed any cables or lenses.

Mike Meyerson · April 25th, 2012, 06:33 PM

Those fuses aren't accessible, are they? I'm guessing that means a trip to canon.

Allan Black · April 25th, 2012, 06:38 PM

So it's still 'dark' ? Try a reset before you send it in. Check your manual.

Cheers.

Mike Meyerson · April 25th, 2012, 06:47 PM

Yup....still dark. Allan, what reset are you referring to? (just checked the manual, I don't see any reset instructions).

Allan Black · April 25th, 2012, 07:06 PM

Mike, I don't have a H1 but the Canon XH-A1 and A1s both have reset buttons on top of the cam under the foldout EVF and instructions in the manual saying how to activate it. So I assume the H1 has one.. ? HTH

Cheers.

Mike Meyerson · April 25th, 2012, 07:15 PM

ok, found the reset button (had to do a search through the PDF manual, because it's not in the index)....pressed it for 10 seconds....and....still dark.

Allan Black · April 25th, 2012, 07:23 PM

My instructions say to power the cam with AC not battery and make a list of all my custom settings because they'll be deleted with a camera reset.

Just a thought, your H1 is not on auto with the iris closed down? No? .. oh well Plan B off to the shop.

Cheers.

April 25th, 2012, 09:29 AM	#1
Mike Meyerson Major Player Join Date: Apr 2003 Location: mahopac, NY Posts: 293	XL-H1 viewfinder problem My XLh1 was on a shoot yesterday (someone else using it)....and the viewfinder "all of a sudden" got really dark. The recorded image was fine, it was just a viewfinder issue. I know the cameraman who was using it likes to explore gear and push lots of buttons, so I searched through all the menus...nothing looks out of place. So, has anyone ever seen this happen before? Did something in the viewfinder blow out? I quickly searched the interwebs for a replacement, but it looks like the only one you can get is the B&W version...any advice would be appreciated. thnx __________________ www.AbsoluteMotionVideo.com

April 25th, 2012, 10:58 AM	#2
Simon Wood Major Player Join Date: Nov 2010 Location: Entebbe Uganda Posts: 768	Re: XL-H1 viewfinder problem Sometimes the most obvious issues get overlooked; so just in case have you tried unplugging the viewfinder and replugging it in (when the unit is off)? __________________ http://vimeo.com/channels/guerrillafilms

April 25th, 2012, 11:02 AM	#3
Mike Meyerson Major Player Join Date: Apr 2003 Location: mahopac, NY Posts: 293	Re: XL-H1 viewfinder problem yup, tried that. I have a feeling the viewfinder was unplugged while it was on, could that have messed something up? Camera man was looking to unplug the onboard mic and pulled the viewfinder plug instead. __________________ www.AbsoluteMotionVideo.com

April 25th, 2012, 11:36 AM	#4
Simon Wood Major Player Join Date: Nov 2010 Location: Entebbe Uganda Posts: 768	Re: XL-H1 viewfinder problem That could be it, but I've haven't actually heard of that specific problem before. I had heard that the XLH1 was prone to blown fuses if you messed with the firewire port or changed lenses while it was on. For that reason I always shut it off before I changed any cables or lenses. __________________ http://vimeo.com/channels/guerrillafilms

April 25th, 2012, 06:33 PM	#5
Mike Meyerson Major Player Join Date: Apr 2003 Location: mahopac, NY Posts: 293	Re: XL-H1 viewfinder problem Those fuses aren't accessible, are they? I'm guessing that means a trip to canon. __________________ www.AbsoluteMotionVideo.com

April 25th, 2012, 06:38 PM	#6
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,928	Re: XL-H1 viewfinder problem So it's still 'dark' ? Try a reset before you send it in. Check your manual. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 25th, 2012, 06:47 PM	#7
Mike Meyerson Major Player Join Date: Apr 2003 Location: mahopac, NY Posts: 293	Re: XL-H1 viewfinder problem Yup....still dark. Allan, what reset are you referring to? (just checked the manual, I don't see any reset instructions). __________________ www.AbsoluteMotionVideo.com

April 25th, 2012, 07:06 PM	#8
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,928	Re: XL-H1 viewfinder problem Mike, I don't have a H1 but the Canon XH-A1 and A1s both have reset buttons on top of the cam under the foldout EVF and instructions in the manual saying how to activate it. So I assume the H1 has one.. ? HTH Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 25th, 2012, 07:15 PM	#9
Mike Meyerson Major Player Join Date: Apr 2003 Location: mahopac, NY Posts: 293	Re: XL-H1 viewfinder problem ok, found the reset button (had to do a search through the PDF manual, because it's not in the index)....pressed it for 10 seconds....and....still dark. __________________ www.AbsoluteMotionVideo.com

April 25th, 2012, 07:23 PM	#10
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,928	Re: XL-H1 viewfinder problem My instructions say to power the cam with AC not battery and make a list of all my custom settings because they'll be deleted with a camera reset. Just a thought, your H1 is not on auto with the iris closed down? No? .. oh well Plan B off to the shop. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.