Firewire will not work with laptop at DVinfo.net

Tim Bickford · May 1st, 2008, 08:21 PM

I just picked up an Acer 5420-5687 laptop with a 4 pin firewire connection. I bought a new 4pin X 4pin cable from radio shack. I can't get my laptop to recognize my XL H1 via Pre Pro CS3 or Canon Console. However, I can get it to work with my PC via a 4x6 pin Firewire in both CS3 and Console. I've updated the drivers on my laptop. Still... no connection.

Any ideas?

Jon Pavli · May 1st, 2008, 11:30 PM

I had a very similar situation, what I found after much hair pulling is that the 4-pin connector was not long enough to seat correctly into the laptop. What I was able to do, was to take out a box cutting knife and trim the plastic around the 4-pin connector so that it was a wee-bit longer. Never had a problem since!

Good luck and hope your problem is a simple fix like mine was!

Cheers, Jon

Tim Bickford · May 2nd, 2008, 03:34 AM

Jon-

Thanks!

When I first tried to connect to Canon Console I would get pop ups that indicated that windows found new hardware (i.e. camera). I followed the instructions for console.. right clicked on the device called "Canon Camera" and then selected "take no action".

I'm thinking that the connection is OK. I get the windows "Ding" every time I connect and disconnect from the laptop. Also - the camera is in DV Control mode (YES). When I attempt to connect to Console. It is not in DV Control when I attempt to connect to P-Pro CS3. I do that in VCR mode. However, it all works great on my PC.

I really hate to take a knife to my new cable. If I was convinced that was the problem I would do it.

Tim Bickford · May 2nd, 2008, 05:54 AM

By the way....

I am using Windows XP service pack 2. I use driver detective to update my drivers. It appears that all drivers are up to date. This is driving me crazy.

Tim Bickford · May 2nd, 2008, 07:27 AM

I found this: http://www.microsoft.com/downloads/d...DisplayLang=en

If that does not work I'm thinking that perhaps I should go with a FireWire-800 ExpressCard/54 Expansion Card. This would give me a 6 pin connection at the laptop. Perhaps the card comes with drivers too.

http://www.bhphotovideo.com/c/produc...Expansion.html

Tim Bickford · May 2nd, 2008, 08:16 AM

Looks like I'm taking over my own post. I figured I'd ask this question here.

Q - Is the XL H1 IEEE 1394 (400) or (800).

Thanks

Nick Hiltgen · May 2nd, 2008, 08:45 AM

400 if by 400 you mean firewire 400 which I think you do.

Tim Bickford · May 2nd, 2008, 08:58 AM

Nick-

Yes 400. You answered my question. I found this on Microsoft's site:

"After you install Windows XP Service Pack 2, some 1394 devices (such as digital cameras that use S400 speed) may not perform as expected. Install this update to help prevent this issue. After you install this update, you will have to restart your computer"

I'm going to try this when I get home. Hopefully it does the trick.

Thanks for your response.

Tim Bickford · May 2nd, 2008, 06:00 PM

I uninstalled my IEEE 1394 driver & reinstalled. When I connect the HL H1 the laptop recognizes it. When it asks for the driver I installed the canon virtual VCR (within XP) as instructed by the canon console instructions. Following the install of the canon virtual VCR I get a failure Code 10.

After extensive research I still can't find the problem.

May 1st, 2008, 08:21 PM	#1
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	Firewire will not work with laptop I just picked up an Acer 5420-5687 laptop with a 4 pin firewire connection. I bought a new 4pin X 4pin cable from radio shack. I can't get my laptop to recognize my XL H1 via Pre Pro CS3 or Canon Console. However, I can get it to work with my PC via a 4x6 pin Firewire in both CS3 and Console. I've updated the drivers on my laptop. Still... no connection. Any ideas? __________________ Tim Bickford

May 2nd, 2008, 03:34 AM	#3
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	Jon- Thanks! When I first tried to connect to Canon Console I would get pop ups that indicated that windows found new hardware (i.e. camera). I followed the instructions for console.. right clicked on the device called "Canon Camera" and then selected "take no action". I'm thinking that the connection is OK. I get the windows "Ding" every time I connect and disconnect from the laptop. Also - the camera is in DV Control mode (YES). When I attempt to connect to Console. It is not in DV Control when I attempt to connect to P-Pro CS3. I do that in VCR mode. However, it all works great on my PC. I really hate to take a knife to my new cable. If I was convinced that was the problem I would do it. __________________ Tim Bickford

May 2nd, 2008, 05:54 AM	#4
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	By the way.... I am using Windows XP service pack 2. I use driver detective to update my drivers. It appears that all drivers are up to date. This is driving me crazy. __________________ Tim Bickford

May 2nd, 2008, 07:27 AM	#5
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	I found this: http://www.microsoft.com/downloads/d...DisplayLang=en If that does not work I'm thinking that perhaps I should go with a FireWire-800 ExpressCard/54 Expansion Card. This would give me a 6 pin connection at the laptop. Perhaps the card comes with drivers too. http://www.bhphotovideo.com/c/produc...Expansion.html __________________ Tim Bickford

May 2nd, 2008, 08:16 AM	#6
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	Looks like I'm taking over my own post. I figured I'd ask this question here. Q - Is the XL H1 IEEE 1394 (400) or (800). Thanks __________________ Tim Bickford

May 1st, 2008, 11:30 PM	#2
Jon Pavli Regular Crew Join Date: Feb 2006 Location: Washington, USA Posts: 81	I had a very similar situation, what I found after much hair pulling is that the 4-pin connector was not long enough to seat correctly into the laptop. What I was able to do, was to take out a box cutting knife and trim the plastic around the 4-pin connector so that it was a wee-bit longer. Never had a problem since! Good luck and hope your problem is a simple fix like mine was! Cheers, Jon

May 2nd, 2008, 08:45 AM	#7
Nick Hiltgen Trustee Join Date: May 2003 Location: Atlanta GA Posts: 1,427	400 if by 400 you mean firewire 400 which I think you do. __________________ I have a dream that one day canon will release a 35mm ef to xl adapter and I'll have iris control and a 35mm dof of all my ef lenses, and it will be awesome...

May 2nd, 2008, 08:58 AM	#8
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	Nick- Yes 400. You answered my question. I found this on Microsoft's site: "After you install Windows XP Service Pack 2, some 1394 devices (such as digital cameras that use S400 speed) may not perform as expected. Install this update to help prevent this issue. After you install this update, you will have to restart your computer" I'm going to try this when I get home. Hopefully it does the trick. Thanks for your response. __________________ Tim Bickford

May 2nd, 2008, 06:00 PM	#9
Tim Bickford Major Player Join Date: Sep 2005 Location: New Hampshire Posts: 448	I uninstalled my IEEE 1394 driver & reinstalled. When I connect the HL H1 the laptop recognizes it. When it asks for the driver I installed the canon virtual VCR (within XP) as instructed by the canon console instructions. Following the install of the canon virtual VCR I get a failure Code 10. After extensive research I still can't find the problem. __________________ Tim Bickford