XL H1

Alistair Briggs · April 16th, 2008, 12:26 PM

It may be that I don't read the manual carefully enough, but I cannot see how to find out how many recording hours the camera has had? On Sony cameras this is straightforward, but seemingly not on the Canon - unless it's me! How and where do I do this?
Thanks
Aistair

David G. Burt · April 16th, 2008, 01:30 PM

You have to send it back to Canon Service Dept to find out how many hours use on the heads

Alistair Briggs · April 25th, 2008, 03:29 AM

Thanks for that, David.
Just when you think Canon have produced a serious pro camera - they continue to treat users like amatures! Many people offer this camera for hire, for example - how do you plan servicing if you can't be sure how many hours it's been used?

Dan Keaton · April 25th, 2008, 05:18 AM

I beleive that Chris Hurd has stated that there is not an hours meter in XL H1 camera.

When I had may camera serviced, it did not come back from Canon with a hours report.

Chris Hurd · April 26th, 2008, 04:42 PM

There has never been a way to check head hours on an XL
camera and Canon USA doesn't provide that info upon servicing.

Alistair Briggs · April 27th, 2008, 04:08 AM

Question is. Why not? I'm not particularly a Sony fan, but the equivalent Sony HDV cameras do have hours counters (as far as I am aware). This is not some strange fantasy wish - it's something that's important to know to ensure you're camera is in the best possible condition. Also, Canon must surely be able to provide information on head use, if not, when do you change them? Fingers in the air to judge which way the wind is blowing, won't do the trick.
All the best. A.

Chris Hurd · April 27th, 2008, 09:24 AM

Agreed. I am certain that they capability to check head hours, but for whatever corporate reason they choose not to share that information with the camera's owner. One of those things which really needs to change in my opinion.

April 16th, 2008, 12:26 PM	#1
Alistair Briggs New Boot Join Date: Sep 2006 Location: Oxfordshire, UK Posts: 11	XL H1 - Record Head Hours It may be that I don't read the manual carefully enough, but I cannot see how to find out how many recording hours the camera has had? On Sony cameras this is straightforward, but seemingly not on the Canon - unless it's me! How and where do I do this? Thanks Aistair

April 25th, 2008, 05:18 AM	#4
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	I beleive that Chris Hurd has stated that there is not an hours meter in XL H1 camera. When I had may camera serviced, it did not come back from Canon with a hours report. __________________ Dan Keaton Augusta Georgia

April 26th, 2008, 04:42 PM	#5
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	There has never been a way to check head hours on an XL camera and Canon USA doesn't provide that info upon servicing. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

April 27th, 2008, 09:24 AM	#7
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Agreed. I am certain that they capability to check head hours, but for whatever corporate reason they choose not to share that information with the camera's owner. One of those things which really needs to change in my opinion. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

April 16th, 2008, 01:30 PM	#2
David G. Burt Regular Crew Join Date: Mar 2007 Location: Penymynydd, Flintshire, North Wales, UK Posts: 40	You have to send it back to Canon Service Dept to find out how many hours use on the heads

April 25th, 2008, 03:29 AM	#3
Alistair Briggs New Boot Join Date: Sep 2006 Location: Oxfordshire, UK Posts: 11	Thanks for that, David. Just when you think Canon have produced a serious pro camera - they continue to treat users like amatures! Many people offer this camera for hire, for example - how do you plan servicing if you can't be sure how many hours it's been used?

April 27th, 2008, 04:08 AM	#6
Alistair Briggs New Boot Join Date: Sep 2006 Location: Oxfordshire, UK Posts: 11	Question is. Why not? I'm not particularly a Sony fan, but the equivalent Sony HDV cameras do have hours counters (as far as I am aware). This is not some strange fantasy wish - it's something that's important to know to ensure you're camera is in the best possible condition. Also, Canon must surely be able to provide information on head use, if not, when do you change them? Fingers in the air to judge which way the wind is blowing, won't do the trick. All the best. A.