Canon's Warrenty Dept. (headphone jack broke) at DVinfo.net

Ryan DesRoches · October 12th, 2005, 08:58 AM

Over this weekend, while filming a wedding - I noticed that my headphone jack on the back of My XL-2 started to fail (cheap 1/8 plug!).

Anyways - I was thinking about calling up Canon and getting it repaired - but I'm not sure what their turnaround time is on repairs. Since I use the camera a lot - I can't really afford to be without it for any long periods of time.

Has anyone else had issues with their XL-2 and had them repaired? If so - what was the turn-around time.

If it helps - I bought the camera from B+h Photo. If it's a ling period of time, I just might bring it to a local camera shop to get the jack repaired, insead of foing through Canon's Warrenty department.

Ryan

Dave Frank · October 12th, 2005, 10:54 PM

Cost over 300 bucks to repair on my Xl-1s. 4-6 weeks time i think.

October 12th, 2005, 08:58 AM	#1
Ryan DesRoches Regular Crew Join Date: Jul 2005 Location: Worcester, Mass USA Posts: 125	Canon's Warrenty Dept. (headphone jack broke) Over this weekend, while filming a wedding - I noticed that my headphone jack on the back of My XL-2 started to fail (cheap 1/8 plug!). Anyways - I was thinking about calling up Canon and getting it repaired - but I'm not sure what their turnaround time is on repairs. Since I use the camera a lot - I can't really afford to be without it for any long periods of time. Has anyone else had issues with their XL-2 and had them repaired? If so - what was the turn-around time. If it helps - I bought the camera from B+h Photo. If it's a ling period of time, I just might bring it to a local camera shop to get the jack repaired, insead of foing through Canon's Warrenty department. Ryan

October 12th, 2005, 10:54 PM	#2
Dave Frank Major Player Join Date: Feb 2004 Location: Los Angeles Posts: 244	Cost over 300 bucks to repair on my Xl-1s. 4-6 weeks time i think. __________________ http://www.sleeptightmovie.com