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June 24th, 2010, 12:57 PM | #1 |
Regular Crew
Join Date: Dec 2007
Location: Nes-Ziona Israel
Posts: 26
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console 1.1 and win7 x64
Hi all,
Does any one able to run the Console sw under win7 x64 ? the OS sees the XL-H1 and recognize it - i can grab footage with HDVSplit with no problem but the Console keeps not seeing the camera... any idea any one ? Thanks !! |
June 30th, 2010, 09:08 AM | #2 |
Tourist
Join Date: Jun 2010
Location: Greenville, SC
Posts: 2
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Canon Console
Yalon I had similar questions and contacted Canon directly. The following is what I got back:
We appreciate your continued correspondence regarding your XH A1S. The software is not compatible to the camcorder nor Windows 7. The Canon website does not list the CONSOLE Image Control & Storage Software as an option for the XH A1S. We apologize for any inconvenience this may cause. Please let us know if we can be of any further assistance with your XH A1S. Thank you for choosing Canon. Sincerely, Robert Technical Support Representative Aparantly they do not have plans to upgrade the software either. |
June 30th, 2010, 09:55 AM | #3 |
Regular Crew
Join Date: Dec 2007
Location: Nes-Ziona Israel
Posts: 26
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Hi Chris,
Thanks for that. I have an XL-H1 which the Console support - when i had XP installed it worked just fine. I since upgraded to win7 but didnt try the Console untill a week ago when i found that it would not recognize the camera... even though it is recognized and functional by the operating system itself ( i even control it and grab footage with HDVSplit with no problems). it seems to me they just stopped maintaining the Console software - i cant see the reason why but it just look like it.... |
June 30th, 2010, 06:48 PM | #4 |
Inner Circle
Join Date: Sep 2006
Location: Sydney.
Posts: 2,935
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It's costs. Canon are now concentrating on their XF series, they'll still service the XHA1 + A1S and keep spares but no updates. They never offered anyway.
Cheers.
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