Canon XHA1 problem - purple line through footage at DVinfo.net

Tony Edgar · November 19th, 2009, 09:20 AM

I'm just wondering if anyone else has had this problem with their Canon XHA1. I've included a photo so you know what I'm talking about. There's a purple line going through all my footage. The camera has been great until it just showed up one day. The photo is of the camera plugged into a tv - as you can see it's still there. That rules out anything to do with the tape heads. I hope it's not a ccd problem :(

Khoi Pham · November 19th, 2009, 09:37 AM

Yike, don't know what that is but it looks like it is expensive to fix.

Allan Black · November 19th, 2009, 01:46 PM

You could try a reset before sending it in for repair.

Cheers.

Jonathan Shaw · November 19th, 2009, 08:29 PM

Definitely a Canon fix if the reset doesn't work....
it's not a mark on the wall is it?

Tony Edgar · November 19th, 2009, 09:25 PM

I wish it was a mark on the wall, camera has been reset a couple of times. Line is still there. Looks like it's going back to Canon. Anyone else ever have this problem?

Sylus Harrington · November 20th, 2009, 03:24 AM

Nothing as bad as the full line. But I do have a blue dot, bigger than a pixel, that shows up after about 3 mins of filming. I have to send my cam in as well.

Bill Pryor · November 28th, 2009, 04:48 PM

I've had a similar thing back in my Betacam days whenever my camera was ready for head replacement. Hopefully you're still under warranty.

Steven Reid · December 1st, 2009, 07:18 AM

Quote:

Originally Posted by Tony Edgar

I wish it was a mark on the wall, camera has been reset a couple of times. Line is still there. Looks like it's going back to Canon. Anyone else ever have this problem?

Tony, you also have a large carved pumpkin in your image, but I suppose Canon will quickly catch and fix that artifact. ;)

November 19th, 2009, 09:20 AM	#1
Tony Edgar Regular Crew Join Date: Dec 2005 Location: Toronto Ontario, Canada Posts: 28	Canon XHA1 problem - purple line through footage I'm just wondering if anyone else has had this problem with their Canon XHA1. I've included a photo so you know what I'm talking about. There's a purple line going through all my footage. The camera has been great until it just showed up one day. The photo is of the camera plugged into a tv - as you can see it's still there. That rules out anything to do with the tape heads. I hope it's not a ccd problem :( Attached Thumbnails

November 19th, 2009, 09:37 AM	#2
Khoi Pham Major Player Join Date: Nov 2004 Location: Dallas Posts: 747	Yike, don't know what that is but it looks like it is expensive to fix. __________________ Khoi Pham www.proeditproductions.com

November 19th, 2009, 01:46 PM	#3
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,931	You could try a reset before sending it in for repair. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

November 19th, 2009, 08:29 PM	#4
Jonathan Shaw Major Player Join Date: Nov 2007 Location: Sydney Posts: 552	Definitely a Canon fix if the reset doesn't work.... it's not a mark on the wall is it? __________________ www.ginclearfilm.com www.facebook.com/ginclearfilm

November 19th, 2009, 09:25 PM	#5
Tony Edgar Regular Crew Join Date: Dec 2005 Location: Toronto Ontario, Canada Posts: 28	I wish it was a mark on the wall, camera has been reset a couple of times. Line is still there. Looks like it's going back to Canon. Anyone else ever have this problem?

November 20th, 2009, 03:24 AM	#6
Sylus Harrington Regular Crew Join Date: Aug 2009 Location: Honolulu, HI Posts: 58	Nothing as bad as the full line. But I do have a blue dot, bigger than a pixel, that shows up after about 3 mins of filming. I have to send my cam in as well.

November 28th, 2009, 04:48 PM	#7
Bill Pryor Contributor Join Date: Jan 2003 Location: Kansas City, MO Posts: 4,449	I've had a similar thing back in my Betacam days whenever my camera was ready for head replacement. Hopefully you're still under warranty.