Free XH-A1 bracket change over. at DVinfo.net

Allan Black · October 28th, 2009, 07:56 PM

Canon have a free replacement for the XH-A1 suspect hand strap brackets which snap off under duress. Anyone had that done, how long did it take and what's the new strap like?

Cheers.

Scott Nelson · October 30th, 2009, 10:54 AM

As far as I know, Cause I have not had it done, just the word of mouth on here. its the same strap, just a new remodeled piece to hook onto.

One person brought it into the store in NJ and it was a three day turnaround... not sure about us people who have to ship it too them.

Hope someone else can shed more light on this!

Allan Black · November 2nd, 2009, 12:13 AM

Thanks; today I got in touch with Canon here, they're on the other side of the city and said they might do it while I wait.

I'm looking at updating the A1 and figure to sell it with the new supports.
Cheers.

October 28th, 2009, 07:56 PM	#1
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,929	Free XH-A1 bracket change over. Canon have a free replacement for the XH-A1 suspect hand strap brackets which snap off under duress. Anyone had that done, how long did it take and what's the new strap like? Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

October 30th, 2009, 10:54 AM	#2
Scott Nelson Regular Crew Join Date: Apr 2009 Location: Bloomington, MN Posts: 167	As far as I know, Cause I have not had it done, just the word of mouth on here. its the same strap, just a new remodeled piece to hook onto. One person brought it into the store in NJ and it was a three day turnaround... not sure about us people who have to ship it too them. Hope someone else can shed more light on this! __________________ Canon XH-A1, Rode NTG-2 DIGITAL NOIR PRODUCTIONS

November 2nd, 2009, 12:13 AM	#3
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,929	Thanks; today I got in touch with Canon here, they're on the other side of the city and said they might do it while I wait. I'm looking at updating the A1 and figure to sell it with the new supports. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.