Cannot change aperture or shutter speed in Manual mode! at DVinfo.net

Clare Springs · July 20th, 2009, 03:38 PM

I think I am going insane! For some reason, despite the XH A1 being in Manual mode, I cannot change my aperture or shutter speed!

The shutter toggle isn't locked...

It's stuck at 1/30 f1.0..... also, I've checked the switch at the top and it isn't in the lock position....

Help!

- now I tried resetting everything back to default - and it's all Japanese text in the menus!

Oh dear me... what have I done? (resetting made no difference - still locked in manual mode...cannot change shutter or exposure :( )

Chris Hurd · July 20th, 2009, 04:25 PM

Hi Clare, how did you reset the camera? Did you do it via the reset button near the speaker grille on the top of the camera, under the LCD display?

Clare Springs · July 20th, 2009, 04:40 PM

In the menu on the LCD display.... managed to find the English option in the menu

Is it better to do a reset with the reset button at the top of the camera?

The problem with not being able to chance the shutter speed or aperture continues in Manual

Jonathan Shaw · July 20th, 2009, 11:59 PM

Can you change them in any other mode?

Chris Hurd · July 21st, 2009, 12:06 AM

Recommend performing a hard re-set via the button (the end of a paperclip will do nicely for pressing it).

Also try calling the Canon help line for more advice -- ask about the reset button. 1-800-OK-CANON.

Clare Springs · July 21st, 2009, 05:47 AM

Thanks Chris, I did call them and they told me how to do that... but said I will need to send it in as it made no difference.

Just purchased this item off eBay so I am most upset about it.... the seller is being very good however and I am sure it will be sorted.

July 20th, 2009, 03:38 PM	#1
Clare Springs New Boot Join Date: Feb 2009 Location: Charlotte, NC Posts: 15	Cannot change aperture or shutter speed in Manual mode! I think I am going insane! For some reason, despite the XH A1 being in Manual mode, I cannot change my aperture or shutter speed! The shutter toggle isn't locked... It's stuck at 1/30 f1.0..... also, I've checked the switch at the top and it isn't in the lock position.... Help! - now I tried resetting everything back to default - and it's all Japanese text in the menus! Oh dear me... what have I done? (resetting made no difference - still locked in manual mode...cannot change shutter or exposure :( )

July 20th, 2009, 04:25 PM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Hi Clare, how did you reset the camera? Did you do it via the reset button near the speaker grille on the top of the camera, under the LCD display? __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

July 20th, 2009, 11:59 PM	#4
Jonathan Shaw Major Player Join Date: Nov 2007 Location: Sydney Posts: 552	Can you change them in any other mode? __________________ www.ginclearfilm.com www.facebook.com/ginclearfilm

July 21st, 2009, 12:06 AM	#5
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Recommend performing a hard re-set via the button (the end of a paperclip will do nicely for pressing it). Also try calling the Canon help line for more advice -- ask about the reset button. 1-800-OK-CANON. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

July 20th, 2009, 04:40 PM	#3
Clare Springs New Boot Join Date: Feb 2009 Location: Charlotte, NC Posts: 15	In the menu on the LCD display.... managed to find the English option in the menu Is it better to do a reset with the reset button at the top of the camera? The problem with not being able to chance the shutter speed or aperture continues in Manual

July 21st, 2009, 05:47 AM	#6
Clare Springs New Boot Join Date: Feb 2009 Location: Charlotte, NC Posts: 15	Thanks Chris, I did call them and they told me how to do that... but said I will need to send it in as it made no difference. Just purchased this item off eBay so I am most upset about it.... the seller is being very good however and I am sure it will be sorted.