on-board mic not working after XLR use at DVinfo.net

Gardy Raymond · July 7th, 2008, 01:00 PM

i bought a shotgun mic for an event that i shot a week ago. Everything went fine and all the audio recorded A-OK. Afterwards, i unplugged the XLR and put the mic away, then tried to shoot a little extra footage using the on-board mic, and now i'm not getting any audio signal. I scrolled thru the audio menu setting and turned the XLR input off, set the audio level switch to auto (i also tried manual settings) and flipped the switch above the XLR inputs to Mic. Still no dice. The on-board mic has worked with no problems at all (about 6 months) up until i used the XLR mic.

Anyone have any thoughts about a setting i'm missing or something that might work? thanks in advance

-gardner

Michael Wisniewski · July 7th, 2008, 01:42 PM

It sounds like you did everything right. What about the ON/OFF switches on the front of the XLR module? (under where it says +48v). Maybe double-check the XLR setting in the menus to make sure it actually switched to OFF.

Gardy Raymond · July 7th, 2008, 01:44 PM

both are set to off.

Marcel D. Van Someren · July 7th, 2008, 02:55 PM

Have you tried performing a reset?

Gardy Raymond · July 8th, 2008, 07:48 AM

i did a factory reset in the menu, and i also tried the reset button. Still nothing. Going to give Canon tech a call and see what they have to say about it, but keep the suggestions coming if you have more.

Thanks for the input so far!

-gardy

Chris Soucy · July 9th, 2008, 12:20 AM

This is so obvious I can't believe it's the cause, but I'll put it out there as the only other thing I can think of which could kill the on - boards:

You don't have anything plugged into the Aux mic input under the handle, do you?

My last gasp option is the Mic Att. switch under the LCD "home" position, tho' that wouldn't kill it completely.

Let us know how this pans out.

CS

July 7th, 2008, 01:00 PM	#1
Gardy Raymond New Boot Join Date: Jan 2008 Location: Vernon, NJ Posts: 9	on-board mic not working after XLR use i bought a shotgun mic for an event that i shot a week ago. Everything went fine and all the audio recorded A-OK. Afterwards, i unplugged the XLR and put the mic away, then tried to shoot a little extra footage using the on-board mic, and now i'm not getting any audio signal. I scrolled thru the audio menu setting and turned the XLR input off, set the audio level switch to auto (i also tried manual settings) and flipped the switch above the XLR inputs to Mic. Still no dice. The on-board mic has worked with no problems at all (about 6 months) up until i used the XLR mic. Anyone have any thoughts about a setting i'm missing or something that might work? thanks in advance -gardner

July 7th, 2008, 01:42 PM	#2
Michael Wisniewski Wrangler Join Date: Jul 2002 Location: Makati, Metro Manila Posts: 2,706 Images: 32	It sounds like you did everything right. What about the ON/OFF switches on the front of the XLR module? (under where it says +48v). Maybe double-check the XLR setting in the menus to make sure it actually switched to OFF. __________________ "Ultimately, the most extraordinary thing, in a frame, is a human being." - Martin Scorsese

July 9th, 2008, 12:20 AM	#6
Chris Soucy Inner Circle Join Date: Feb 2007 Location: Fairfield, Dunedin, New Zealand Posts: 3,689 Images: 18	Hi Gardy........... This is so obvious I can't believe it's the cause, but I'll put it out there as the only other thing I can think of which could kill the on - boards: You don't have anything plugged into the Aux mic input under the handle, do you? My last gasp option is the Mic Att. switch under the LCD "home" position, tho' that wouldn't kill it completely. Let us know how this pans out. CS

July 7th, 2008, 01:44 PM	#3
Gardy Raymond New Boot Join Date: Jan 2008 Location: Vernon, NJ Posts: 9	both are set to off.

July 7th, 2008, 02:55 PM	#4
Marcel D. Van Someren Major Player Join Date: Mar 2008 Location: Sherman Oaks, CA Posts: 325	Have you tried performing a reset?

July 8th, 2008, 07:48 AM	#5
Gardy Raymond New Boot Join Date: Jan 2008 Location: Vernon, NJ Posts: 9	i did a factory reset in the menu, and i also tried the reset button. Still nothing. Going to give Canon tech a call and see what they have to say about it, but keep the suggestions coming if you have more. Thanks for the input so far! -gardy