SmallHD DP6 - Un-Support message at DVinfo.net

Harry Pallenberg · January 16th, 2012, 01:26 PM

I am trying to connect XF300 to DP6 monitor via HDMI and the blue screen simply says "Un-Support"

Any ideas? Some setting somewhere?

Josh Dahlberg · January 16th, 2012, 04:14 PM

While I can't be too much help in solving your problem, I can at least say I use a DP6 with an XF300 all the time, so the combination is fine.

I did see that message just once, a couple of months back after installing the new DP6 firmware. I played with DP6 settings to get it working: can't remember exactly what I'm afraid, but I recall it only took a few seconds and it wasn't the XF at fault.

The DP6 is hugely beneficial with the XF - even at 4" I find the XF screen tough going.

Reed Phillips · January 16th, 2012, 10:21 PM

Quote:

Originally Posted by Harry Pallenberg

I am trying to connect XF300 to DP6 monitor via HDMI and the blue screen simply says "Un-Support"

Any ideas? Some setting somewhere?

Give out support team a shout. They should be able to help. Website link or support@smallhd.com.

-reed

Harry Pallenberg · January 16th, 2012, 11:01 PM

I talked to support & posted elsewhere. In the end changing the preset from 1 to 2 seems to have 'fixed' it.
Not sure how or why - but I get the picture.

January 16th, 2012, 01:26 PM	#1
Harry Pallenberg Regular Crew Join Date: Nov 2005 Posts: 122	SmallHD DP6 - Un-Support message I am trying to connect XF300 to DP6 monitor via HDMI and the blue screen simply says "Un-Support" Any ideas? Some setting somewhere?

January 16th, 2012, 04:14 PM	#2
Josh Dahlberg Major Player Join Date: Jan 2005 Location: Wellington, New Zealand Posts: 513	Re: SmallHD DP6 - Un-Support message While I can't be too much help in solving your problem, I can at least say I use a DP6 with an XF300 all the time, so the combination is fine. I did see that message just once, a couple of months back after installing the new DP6 firmware. I played with DP6 settings to get it working: can't remember exactly what I'm afraid, but I recall it only took a few seconds and it wasn't the XF at fault. The DP6 is hugely beneficial with the XF - even at 4" I find the XF screen tough going.

January 16th, 2012, 11:01 PM	#4
Harry Pallenberg Regular Crew Join Date: Nov 2005 Posts: 122	Re: SmallHD DP6 - Un-Support message I talked to support & posted elsewhere. In the end changing the preset from 1 to 2 seems to have 'fixed' it. Not sure how or why - but I get the picture.