Canon XF300 Loss of Media Clips at DVinfo.net
DV Info Net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon XF Series 4K and HD Camcorders
Register FAQ Today's Posts Buyer's Guides

Canon XF Series 4K and HD Camcorders
Canon XF705, XF405, XF305, XF205 and XF105 (with SDI), Canon XF400, XF300, XF200 and XF100 (without SDI).

Reply
 
Thread Tools Search this Thread
Old July 30th, 2011, 12:05 PM   #1
Tourist
 
Join Date: Apr 2011
Location: Portland, OR
Posts: 1
Canon XF300 Loss of Media Clips

I have a Canon XF300 use SanDisk Extreme 32 gig cards. Yesterday I shot about a half hour of footage and when I went to download the virtual media and the Canon Utility dialog box read "cannot read clips" and the video was not there. I had previous clips on the card and they were still there but the new footage was gone. I don't think it was the camera since when I shot again and downloaded the video the number of was new clip was 15 numbers later. Does anyone know if there is a program to retrieve media? Any help would be very welcome.
Thanks,
Elaine Velazquez
Independent Producer
Portland, OR
Elaine Velazquez is offline   Reply With Quote
Old July 30th, 2011, 02:18 PM   #2
Regular Crew
 
Join Date: Sep 2010
Location: Los Angeles, CA
Posts: 78
Re: Canon XF300 Loss of Media Clips

Sandisc used to supply something called Rescue Pro with its cards - usually in the form of a 3" cd that was included with the card. I haven't seen one in a while with their products. When I Googled it, I came up with this site:
RescuePRO File Recovery Software - Data Recovery Software
- they seem to be the current supplier of the software. The deluxe version is $60/year - yikes!

It isn't even listed on Sandisk's site. Weird...

Anyway, I haven't had that issue with my XF300, but the product has worked with my other Canon SLR files. Do you have a version of it from another Sandisk card?

Sorry I couldn't be of more help -

Larry
Larry Becker is offline   Reply With Quote
Old August 1st, 2011, 01:11 AM   #3
Inner Circle
 
Join Date: Feb 2009
Location: Norwich, Norfolk, UK
Posts: 3,531
Re: Canon XF300 Loss of Media Clips

Every Sandisc Extreme card that I have came with a little slip of paper with a serial number & details of how to download & register RescuePro.
Nigel Barker is offline   Reply With Quote
Old August 1st, 2011, 07:22 AM   #4
Old Boot
 
Join Date: Aug 2002
Location: London UK
Posts: 3,633
Re: Canon XF300 Loss of Media Clips

Quote:
Originally Posted by Nigel Barker View Post
. . . . with a serial number & details of how to download & register RescuePro.
Thanks for the Heads-Up Nigel!

Grazie
Graham Bernard is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon XF Series 4K and HD Camcorders


 



All times are GMT -6. The time now is 10:00 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network