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July 30th, 2011, 12:05 PM | #1 |
Tourist
Join Date: Apr 2011
Location: Portland, OR
Posts: 1
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Canon XF300 Loss of Media Clips
I have a Canon XF300 use SanDisk Extreme 32 gig cards. Yesterday I shot about a half hour of footage and when I went to download the virtual media and the Canon Utility dialog box read "cannot read clips" and the video was not there. I had previous clips on the card and they were still there but the new footage was gone. I don't think it was the camera since when I shot again and downloaded the video the number of was new clip was 15 numbers later. Does anyone know if there is a program to retrieve media? Any help would be very welcome.
Thanks, Elaine Velazquez Independent Producer Portland, OR |
July 30th, 2011, 02:18 PM | #2 |
Regular Crew
Join Date: Sep 2010
Location: Los Angeles, CA
Posts: 78
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Re: Canon XF300 Loss of Media Clips
Sandisc used to supply something called Rescue Pro with its cards - usually in the form of a 3" cd that was included with the card. I haven't seen one in a while with their products. When I Googled it, I came up with this site:
RescuePRO File Recovery Software - Data Recovery Software - they seem to be the current supplier of the software. The deluxe version is $60/year - yikes! It isn't even listed on Sandisk's site. Weird... Anyway, I haven't had that issue with my XF300, but the product has worked with my other Canon SLR files. Do you have a version of it from another Sandisk card? Sorry I couldn't be of more help - Larry |
August 1st, 2011, 01:11 AM | #3 |
Inner Circle
Join Date: Feb 2009
Location: Norwich, Norfolk, UK
Posts: 3,531
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Re: Canon XF300 Loss of Media Clips
Every Sandisc Extreme card that I have came with a little slip of paper with a serial number & details of how to download & register RescuePro.
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August 1st, 2011, 07:22 AM | #4 |
Old Boot
Join Date: Aug 2002
Location: London UK
Posts: 3,633
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Re: Canon XF300 Loss of Media Clips
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