XF Utility 'Cannot read the clips' at DVinfo.net

Bob Prichard · March 8th, 2011, 11:29 AM

I spent the day yesterday out shooting with my XF305 and filled up 1 1/2 64Gb Sandisk Extreme Pro cards. I played back the entire day's shooting on my large LCD screen through the HDMI output of the camera, and everything looked great. This morning I imported the B card that was half full with Canon XF utility and everything went well.

Then I put the full A card into the firewire reader and got the message 'Cannot read clips'.

I ejected the card and put it back in my camera, and now the camera can't read them either. There is just a big question mark on each clip.

Any ideas of how this might have happened and what can be done to fix the problem?

I hate to lose a full day's worth of shooting. Worse, I'm concerned that this may happen again.

Chris Hurd · March 8th, 2011, 11:31 AM

Bob, if you take this card back to the computer via your card reader, are the files still present, along with the appropriate folder structure?

Bob Prichard · March 8th, 2011, 11:42 AM

Yes, the files are all there.

The file structure looks OK. Each file folder has five files in it, the MXF file being the largest.

Chris Hurd · March 8th, 2011, 12:18 PM

Recommend you copy & paste the entire contents of the card, over to your hard drive.

Download and install the free Sony PDZ-VX10 XDCAM Viewer software and see if it will play the .MXF clips (it should).

Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom

March 8th, 2011, 11:29 AM	#1
Bob Prichard Regular Crew Join Date: Jan 2005 Location: Tiburon CA Posts: 123	XF Utility 'Cannot read the clips' I spent the day yesterday out shooting with my XF305 and filled up 1 1/2 64Gb Sandisk Extreme Pro cards. I played back the entire day's shooting on my large LCD screen through the HDMI output of the camera, and everything looked great. This morning I imported the B card that was half full with Canon XF utility and everything went well. Then I put the full A card into the firewire reader and got the message 'Cannot read clips'. I ejected the card and put it back in my camera, and now the camera can't read them either. There is just a big question mark on each clip. Any ideas of how this might have happened and what can be done to fix the problem? I hate to lose a full day's worth of shooting. Worse, I'm concerned that this may happen again.

March 8th, 2011, 11:31 AM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Re: XF Utility 'Cannot read the clips' Bob, if you take this card back to the computer via your card reader, are the files still present, along with the appropriate folder structure? __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

March 8th, 2011, 11:42 AM	#3
Bob Prichard Regular Crew Join Date: Jan 2005 Location: Tiburon CA Posts: 123	Re: XF Utility 'Cannot read the clips' Yes, the files are all there. The file structure looks OK. Each file folder has five files in it, the MXF file being the largest.

March 8th, 2011, 12:18 PM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Re: XF Utility 'Cannot read the clips' Recommend you copy & paste the entire contents of the card, over to your hard drive. Download and install the free Sony PDZ-VX10 XDCAM Viewer software and see if it will play the .MXF clips (it should). Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!