Burned artifacts in viewfinder!

Larry Cohen · April 10th, 2011, 05:09 PM

Hi Vincent,
I am Larry, the one who originally posted this very disappointing dilemma. Interestingly, Canon ended up giving me a new camera. Actually, they didn't have any, so B&H did! They handled it superbly well. So the summer then ended, I got the new camera - used it a bit in the field, outside, and no more burns. (But not a lot of shooting.) But now that you mention it, I do wear glasses, progressives. I wonder if you could be right?

I sure hope we don't have this issue again this summer.
Larry

Vincent Oliver · April 10th, 2011, 05:17 PM

Larry I have just posted a shot of my viewfinder here

http://www.dvinfo.net/forum/canon-xf...05-owners.html

Glad you got your camera sorted out, I am convinced that this could be a problem related to people who wear glasses. I think the bright sunlight reflection could be enough to burn the traces as shown in my picture.

Larry Cohen · April 10th, 2011, 05:27 PM

YUP, mine looked exactly like that. But I'm thinking mine were shaped erratically, just like yours but green and Orange blobs - in color. I see yours are white? Mine were ONLY on the rear viewfinder, NOT the LCD finder. Is this the same with you?

Vincent Oliver · April 10th, 2011, 05:30 PM

Yes, only in the rear viewfinder. The blobs are more yellow than shown in the picture, I shot the picture using a Micro Nikkor close up to the viewfinder, colour balance isn't too accurate.

Nigel Barker · April 11th, 2011, 12:20 AM

Vincent, you should claim under warranty as Larry did & get it fixed or replaced. I certainly will if I start seeing yellow blobs in my viewfinder.

Lou Bruno · April 11th, 2011, 07:01 AM

http://www.dvinfo.net/forum/canon-xf...yours-now.html

Jerry Laurence · June 9th, 2011, 04:06 AM

I, too, have discovered burn marks in the EVF. And I'm sure it happened when filming indoors. Does anyone think that de-focussing the eyepiece would prevent this from re-occurring?

Nick Wilcox-Brown · June 10th, 2011, 10:49 AM

Canon are now issuing EVF caps to any camera that goes near their service centre in UK and probably Europe. At this moment, all burned VFs are being replaced for free, but I cannot see this lasting.

My suggestion? Call the service and ask for a free EVF cap before you have an issue!

Larry Cohen · June 10th, 2011, 11:00 AM

Thanks, Nick - I just got mine yesterday. Interestingly, Canon suggests when you're outside shooting, IF YOU'RE USING THE LCD screen (which we usually DON'T!) keep the little EVF cap on also!
Larry

Tom Gresham · June 10th, 2011, 03:15 PM

Old photographer here ... remembers reports of hole burned in the shutter curtain of a rangefinder camera because the lens was pointing at the sun for a while. The lens was like a magnifier and it burned a hole in the shutter curtain.

Let's be careful out there.

Nick Wilcox-Brown · June 10th, 2011, 03:33 PM

Larry,

Absolutely! Keep the cap on at all times that the EVF is not being used

Nigel Barker · June 11th, 2011, 02:01 AM

Quote:

Originally Posted by Nick Wilcox-Brown

Canon are now issuing EVF caps to any camera that goes near their service centre in UK and probably Europe. At this moment, all burned VFs are being replaced for free, but I cannot see this lasting.

Unfortunately I cannot find the reference at the moment but yesterday I read a report from someone who had spoken to Canon USA who confirmed that there was a defect with the EVFs in early shipments that made them susceptible to damage in normal use. Apparently the defect has now been corrected in currently shipping cameras. Presumably Canon will need to replace all damaged EVFs under warranty although they should really be doing a full product recall as there is an acknowledged defect in manufacture.

Lou Bruno · June 11th, 2011, 12:05 PM

THere is no way that my EVF burned-out from the sun. It was a cloudy day. I think there is a problem with some the EVF's.

Vincent Oliver · June 11th, 2011, 01:08 PM

I am inclined to agree with you on this one, I still haven't had time to send my camera in for repair, but will do so this week.

Ken Hull · June 11th, 2011, 02:04 PM

Any explanation from Canon?
Have they been keeping quiet all this time?

April 10th, 2011, 05:09 PM	#16
Larry Cohen Regular Crew Join Date: Aug 2010 Location: Watchung New Jersey Posts: 50	Re: Burned artifacts in viewfinder! Hi Vincent, I am Larry, the one who originally posted this very disappointing dilemma. Interestingly, Canon ended up giving me a new camera. Actually, they didn't have any, so B&H did! They handled it superbly well. So the summer then ended, I got the new camera - used it a bit in the field, outside, and no more burns. (But not a lot of shooting.) But now that you mention it, I do wear glasses, progressives. I wonder if you could be right? I sure hope we don't have this issue again this summer. Larry

April 10th, 2011, 05:17 PM	#17
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	Re: Burned artifacts in viewfinder! Larry I have just posted a shot of my viewfinder here http://www.dvinfo.net/forum/canon-xf...05-owners.html Glad you got your camera sorted out, I am convinced that this could be a problem related to people who wear glasses. I think the bright sunlight reflection could be enough to burn the traces as shown in my picture. __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

April 10th, 2011, 05:27 PM	#18
Larry Cohen Regular Crew Join Date: Aug 2010 Location: Watchung New Jersey Posts: 50	Re: Burned artifacts in viewfinder! YUP, mine looked exactly like that. But I'm thinking mine were shaped erratically, just like yours but green and Orange blobs - in color. I see yours are white? Mine were ONLY on the rear viewfinder, NOT the LCD finder. Is this the same with you?

April 10th, 2011, 05:30 PM	#19
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	Re: Burned artifacts in viewfinder! Yes, only in the rear viewfinder. The blobs are more yellow than shown in the picture, I shot the picture using a Micro Nikkor close up to the viewfinder, colour balance isn't too accurate. __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

April 11th, 2011, 12:20 AM	#20
Nigel Barker Inner Circle Join Date: Feb 2009 Location: Norwich, Norfolk, UK Posts: 3,531	Re: Burned artifacts in viewfinder! Vincent, you should claim under warranty as Larry did & get it fixed or replaced. I certainly will if I start seeing yellow blobs in my viewfinder.

April 11th, 2011, 07:01 AM	#21
Lou Bruno Go Cycle Join Date: Dec 2001 Location: Huntington, NY Posts: 815	Re: Burned artifacts in viewfinder! http://www.dvinfo.net/forum/canon-xf...yours-now.html __________________ Lou Bruno

June 9th, 2011, 04:06 AM	#22
Jerry Laurence New Boot Join Date: May 2002 Posts: 17	Re: Burned artifacts in viewfinder! I, too, have discovered burn marks in the EVF. And I'm sure it happened when filming indoors. Does anyone think that de-focussing the eyepiece would prevent this from re-occurring?

June 10th, 2011, 10:49 AM	#23
Nick Wilcox-Brown Major Player Join Date: Jul 2007 Location: Bristol, UK Posts: 231	Re: Burned artifacts in viewfinder! Canon are now issuing EVF caps to any camera that goes near their service centre in UK and probably Europe. At this moment, all burned VFs are being replaced for free, but I cannot see this lasting. My suggestion? Call the service and ask for a free EVF cap before you have an issue! __________________ Nick Wilcox-Brown, Film-maker and Photographer https://nickwb.com https://wildphotographer.co.uk

June 10th, 2011, 11:00 AM	#24
Larry Cohen Regular Crew Join Date: Aug 2010 Location: Watchung New Jersey Posts: 50	Re: Burned artifacts in viewfinder! Thanks, Nick - I just got mine yesterday. Interestingly, Canon suggests when you're outside shooting, IF YOU'RE USING THE LCD screen (which we usually DON'T!) keep the little EVF cap on also! Larry

June 10th, 2011, 03:15 PM	#25
Tom Gresham Regular Crew Join Date: Apr 2007 Location: Covington, Louisiana Posts: 179	Re: Burned artifacts in viewfinder! Old photographer here ... remembers reports of hole burned in the shutter curtain of a rangefinder camera because the lens was pointing at the sun for a while. The lens was like a magnifier and it burned a hole in the shutter curtain. Let's be careful out there.

June 10th, 2011, 03:33 PM	#26
Nick Wilcox-Brown Major Player Join Date: Jul 2007 Location: Bristol, UK Posts: 231	Re: Burned artifacts in viewfinder! Larry, Absolutely! Keep the cap on at all times that the EVF is not being used __________________ Nick Wilcox-Brown, Film-maker and Photographer https://nickwb.com https://wildphotographer.co.uk

June 11th, 2011, 12:05 PM	#28
Lou Bruno Go Cycle Join Date: Dec 2001 Location: Huntington, NY Posts: 815	Re: Burned artifacts in viewfinder! THere is no way that my EVF burned-out from the sun. It was a cloudy day. I think there is a problem with some the EVF's. __________________ Lou Bruno

June 11th, 2011, 01:08 PM	#29
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	Re: Burned artifacts in viewfinder! I am inclined to agree with you on this one, I still haven't had time to send my camera in for repair, but will do so this week. __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

June 11th, 2011, 02:04 PM	#30
Ken Hull Major Player Join Date: Nov 2007 Location: San Diego, CA Posts: 240	Re: Burned artifacts in viewfinder! Any explanation from Canon? Have they been keeping quiet all this time?