WiFi problem connecting XA20 to Samsung Tablet at DVinfo.net

Neil Preston · December 16th, 2013, 08:08 AM

I'm having problems with connecting my XA20 to a Samsung tablet or smartphone. The active/alive state of the Wifi button at the bottom on the FUNC menu and the one at the bottom of the FUNC/MENU setting is very intermittant. To change them from greyed out to alive state requires repeatedly switching the cam on and off and waiting between each attempt sometimes for up to 10 mins. I have removed the ext mike handle and kept the antenna area free.

When the buttons do become active and after entering a password the tablet will recognise the cam but then give "out of range" or "failed authentication" messages. This is after making certain that the pw is correct and the cam and tablet are within 2 metres of each other.

If a connection is eventually achieved, the tablet screen will show the camera view but not register any changes of the cam view, nor will any buttons on the tablet affect the cams controls.

Am I missing a step somewhere, or could it be a faulty camera?

Any help or suggestions would be appreciated.

(I first posted this in "XA-20 is a fine camera", but following Don Palomaki's advice I started this new thread)

Rainer Listing · December 16th, 2013, 04:33 PM

To me sounds like a faulty camera. Works fine for me, the wifi remote button just stays lit when I turn on the wifi, a yellow wifi tag appears in the vf and it's easy to monitor/control from an ipad. Magic.
(btw, Don was right, I would have missed the post in the XA20 thread)

Stephen Dey · December 17th, 2013, 07:06 AM

When I decided to purchase a new camcorder I was swayed to seriously consider the XA20 as a contender due to its WiFi capabilities, I must admit that I was a bit dissapointed with this feature :

It won't connect to my Windows 8 computer directly thro' my Netgear DG834G router.

It does connects with my tablet, but the delay when operating the XA20 remotely is not really what I would have expected, I have also remotely controlled it from a smart phone, again there is a delay which is not really acceptable ( or was I expecting too much ).

I agree with Rainer, and suspect it must be a fault in the cameras WiFi.

Ross Williams · December 17th, 2013, 02:55 PM

Not sure if this would be any help to you

XA20

Neil Preston · December 30th, 2013, 09:42 AM

Thanks for the replies guys. Sorry about the delay responding, but I have been away. I've decided that it's most likely a faulty camera and will follow up with the supplier after the holidays.

December 16th, 2013, 08:08 AM	#1
Neil Preston New Boot Join Date: Jul 2013 Location: Somerset West, South Africa Posts: 16	WiFi problem connecting XA20 to Samsung Tablet I'm having problems with connecting my XA20 to a Samsung tablet or smartphone. The active/alive state of the Wifi button at the bottom on the FUNC menu and the one at the bottom of the FUNC/MENU setting is very intermittant. To change them from greyed out to alive state requires repeatedly switching the cam on and off and waiting between each attempt sometimes for up to 10 mins. I have removed the ext mike handle and kept the antenna area free. When the buttons do become active and after entering a password the tablet will recognise the cam but then give "out of range" or "failed authentication" messages. This is after making certain that the pw is correct and the cam and tablet are within 2 metres of each other. If a connection is eventually achieved, the tablet screen will show the camera view but not register any changes of the cam view, nor will any buttons on the tablet affect the cams controls. Am I missing a step somewhere, or could it be a faulty camera? Any help or suggestions would be appreciated. (I first posted this in "XA-20 is a fine camera", but following Don Palomaki's advice I started this new thread) Last edited by Neil Preston; December 16th, 2013 at 08:12 AM. Reason: Additional content.

December 16th, 2013, 04:33 PM	#2
Rainer Listing Major Player Join Date: Jun 2008 Location: Nowra, Australia Posts: 440	Re: WiFi problem connecting XA20 to Samsung Tablet To me sounds like a faulty camera. Works fine for me, the wifi remote button just stays lit when I turn on the wifi, a yellow wifi tag appears in the vf and it's easy to monitor/control from an ipad. Magic. (btw, Don was right, I would have missed the post in the XA20 thread) Last edited by Rainer Listing; December 16th, 2013 at 05:35 PM. Reason: add btw

December 17th, 2013, 07:06 AM	#3
Stephen Dey New Boot Join Date: Aug 2013 Location: Norwich UK Posts: 23	Re: WiFi problem connecting XA20 to Samsung Tablet When I decided to purchase a new camcorder I was swayed to seriously consider the XA20 as a contender due to its WiFi capabilities, I must admit that I was a bit dissapointed with this feature : It won't connect to my Windows 8 computer directly thro' my Netgear DG834G router. It does connects with my tablet, but the delay when operating the XA20 remotely is not really what I would have expected, I have also remotely controlled it from a smart phone, again there is a delay which is not really acceptable ( or was I expecting too much ). I agree with Rainer, and suspect it must be a fault in the cameras WiFi.

December 17th, 2013, 02:55 PM	#4
Ross Williams New Boot Join Date: Aug 2013 Location: Redruth Cornwall Posts: 8	Re: WiFi problem connecting XA20 to Samsung Tablet Not sure if this would be any help to you XA20

December 30th, 2013, 09:42 AM	#5
Neil Preston New Boot Join Date: Jul 2013 Location: Somerset West, South Africa Posts: 16	Re: WiFi problem connecting XA20 to Samsung Tablet Thanks for the replies guys. Sorry about the delay responding, but I have been away. I've decided that it's most likely a faulty camera and will follow up with the supplier after the holidays.