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May 27th, 2011, 09:30 AM
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#1 |
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New Boot
Join Date: Aug 2003
Location: Bartlesville, OK
Posts: 12
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Immediate help needed --- camera problems!
I'm on a shoot and our b-roll cam, a Canon Vixia HV 30, suddenly started having a problem. No matter where I put the power switch, it stays in play mode. It will not record or even turn off (without removing the battery). It does play and rewind fine, but again, just a blue screen when I'm in record mode. I've reset from the button on the bottom of the cam and nothing changed.
We're desperate here -- any suggestions? Is there a "hard reboot" or something else we could do? |
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May 27th, 2011, 09:49 AM
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#2 |
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Major Player
Join Date: Dec 2006
Location: Walworth, NY
Posts: 292
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Re: Immediate help needed --- camera problems!
Try a new tape or maybe the tape is set to "save" not "record".
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May 27th, 2011, 10:15 AM
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#3 |
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Obstreperous Rex
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Re: Immediate help needed --- camera problems!
Hi Krista, sorry but that sounds to me like it's going to be a job for Canon factory service to fix.
Start here: Canon U.S.A. : Support by Phone |
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May 27th, 2011, 11:51 AM
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#4 |
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Go Cycle
Join Date: Dec 2001
Location: Huntington, NY
Posts: 815
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Re: Immediate help needed --- camera problems!
RESET button?
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Lou Bruno |
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May 27th, 2011, 12:52 PM
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#5 |
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New Boot
Join Date: Aug 2003
Location: Bartlesville, OK
Posts: 12
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Re: Immediate help needed --- camera problems!
Yes, unfortunately we've tried new tapes and the reset button. I was afraid our only option was Canon repair. Thanks for your thoughts.
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