VIXIA HF10: Is it possible to change PAL unit into NTSC, perhaps via firmware? at DVinfo.net

Bob Richardson · July 16th, 2010, 03:37 PM

These days I shoot primarily with a pro JVC GY-HM700, but I still keep my trusty HF10 around as a 2nd camera for things like meetings, live events, etc.

I found an inexpensive used HF10 on eBay last week and decided it would make a perfect 3rd camera for an event I have on the 24th.

Unfortunately, what the US-based seller didn't say in the auction that this was a PAL camera. So now I've got a camera which can't match the frame rates in my existing HF10 and very little time to resolve the situation. The seller does have a return policy and I make take advantage of it.

But, is there a way that I can just flip a hidden setting or load in new firmware and have an NTSC camera with the usual 60i, 30p, 24p choices? (The PAL version only does 50i, 25p.) I'd like to avoid post-production conversion if at all possible.

Anyone in the Portland metro area have an HF10 they'd loan out for a weekend, taking a PAL camera as collateral? :-)

Thanks in advance,
Bob Richardson

Bob Richardson · July 18th, 2010, 12:58 PM

Response from Canon support:

---------------------

Thank you for contacting Canon product support. We value you as a Canon
customer and appreciate the opportunity to assist you. I'm sorry to
hear that you have purchased a camcorder with works only in PAL.

Unfortunately, your VIXIA HF10 can only work with PAL electronics. I
sorry to say that there is no firmware update that will be able to
change the camcorder to work with NTSC. I'm sorry for the
inconvenience.

Please let us know if we can be of any further assistance with your
VIXIA HF10.

Thank you for choosing Canon.

Sincerely,

Torrey
Technical Support Representative

Gan Eden · September 25th, 2010, 12:34 AM

Just sell it on a UK or Australian ebay and replace with an NTSC model? I use NTSC camcorder here in Aus and no problems with rendering to PAL.

July 16th, 2010, 03:37 PM	#1
Bob Richardson Regular Crew Join Date: Mar 2009 Location: Portland, OR Posts: 178	VIXIA HF10: Is it possible to change PAL unit into NTSC, perhaps via firmware? These days I shoot primarily with a pro JVC GY-HM700, but I still keep my trusty HF10 around as a 2nd camera for things like meetings, live events, etc. I found an inexpensive used HF10 on eBay last week and decided it would make a perfect 3rd camera for an event I have on the 24th. Unfortunately, what the US-based seller didn't say in the auction that this was a PAL camera. So now I've got a camera which can't match the frame rates in my existing HF10 and very little time to resolve the situation. The seller does have a return policy and I make take advantage of it. But, is there a way that I can just flip a hidden setting or load in new firmware and have an NTSC camera with the usual 60i, 30p, 24p choices? (The PAL version only does 50i, 25p.) I'd like to avoid post-production conversion if at all possible. Anyone in the Portland metro area have an HF10 they'd loan out for a weekend, taking a PAL camera as collateral? :-) Thanks in advance, Bob Richardson

July 18th, 2010, 12:58 PM	#2
Bob Richardson Regular Crew Join Date: Mar 2009 Location: Portland, OR Posts: 178	Response from Canon support: --------------------- Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you. I'm sorry to hear that you have purchased a camcorder with works only in PAL. Unfortunately, your VIXIA HF10 can only work with PAL electronics. I sorry to say that there is no firmware update that will be able to change the camcorder to work with NTSC. I'm sorry for the inconvenience. Please let us know if we can be of any further assistance with your VIXIA HF10. Thank you for choosing Canon. Sincerely, Torrey Technical Support Representative

September 25th, 2010, 12:34 AM	#3
Gan Eden Regular Crew Join Date: Aug 2010 Location: Golden Outback, Australia Posts: 55	Just sell it on a UK or Australian ebay and replace with an NTSC model? I use NTSC camcorder here in Aus and no problems with rendering to PAL.