HV20 Firewire capture issue at DVinfo.net

Daniel Cook · September 26th, 2009, 09:14 PM

Hello. I'm trying to capture footage from an HV20 camera. For some reason, when I connect with Firewire Vista does not see the camera. At first I thought it was the camera but I tested it on an XP computer and it found it.

I tested my external HDD with firewire on my laptop's port and it worked fine. I have this same problem with Windows 7 too.

I even bought a firewire express card to capture with and even that didn't work.

What's going on?

Chris Barcellos · September 27th, 2009, 02:29 AM

1. HV20 has two setting to download, one DV only, the other DV and HDV, with camera autodetecting. Make sure that is set properly.

2. If you are capturing HDV, you need to be sure your capture program actually captures HDV. Also, many programs will require you to select the capture source.

3. If you are sure it is HDV, and the camera is set right, try downloading HDV Split and see if it works in detecting camera, and for capturing HDV. If you camera is not set right to capture HDV, HDVSplit will say it can't find the camera.

4. If all else fail, try a different firewire cable.

Daniel Cook · September 27th, 2009, 08:01 AM

The cable's fine as I tested it on another computer and it found it immediately.

Phil Murray · September 27th, 2009, 09:08 AM

I had a similar problem with my firewire connection, but I knew the cause -- a tripped over cable pulled my camera off a table and damaged the port.

It cost $169 to have a Canon Service Center replace it and took about 10 days (including shipping time). I'm not sure if they only replaced the port or if there was something more inside that needed to be replaced. Either way, it works like a charm now.

Phil

David Rice · September 27th, 2009, 11:19 AM

I have a Canon HV20 and HV40. Vista 64bit will not capture from either of my Canons. I pulled my hair out for two weeks trying to solve the capture problem.

I removed Vista 64 and installed the Vista 32bit, and I have never had a problem since.

Daniel Cook · September 27th, 2009, 11:58 AM

I really don't want to go that method as I have 8 Gigs of Ram on this laptop.

Daniel Cook · September 27th, 2009, 05:58 PM

Well I put on Windows 7 32 bit. No dice.

Phil Murray · September 27th, 2009, 06:19 PM

Quote:

Originally Posted by David Rice

I have a Canon HV20 and HV40. Vista 64bit will not capture from either of my Canons. I pulled my hair out for two weeks trying to solve the capture problem.

I removed Vista 64 and installed the Vista 32bit, and I have never had a problem since.

I'm using Vista 64 and it recognizes my HV20, Canon XH-A1, and a Sony HDR-HC1 fine so I don't think that is the problem.

Daniel Cook · September 27th, 2009, 06:21 PM

Quote:

Originally Posted by Phil Murray

I'm using Vista 64 and it recognizes my HV20, Canon XH-A1, and a Sony HDR-HC1 fine so I don't think that is the problem.

I don't know what it could be then as the port on both my laptop and camera are working fine.

September 26th, 2009, 09:14 PM	#1
Daniel Cook New Boot Join Date: Mar 2008 Location: Chicago, IL Posts: 6	HV20 Firewire capture issue Hello. I'm trying to capture footage from an HV20 camera. For some reason, when I connect with Firewire Vista does not see the camera. At first I thought it was the camera but I tested it on an XP computer and it found it. I tested my external HDD with firewire on my laptop's port and it worked fine. I have this same problem with Windows 7 too. I even bought a firewire express card to capture with and even that didn't work. What's going on?

September 27th, 2009, 02:29 AM	#2
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	1. HV20 has two setting to download, one DV only, the other DV and HDV, with camera autodetecting. Make sure that is set properly. 2. If you are capturing HDV, you need to be sure your capture program actually captures HDV. Also, many programs will require you to select the capture source. 3. If you are sure it is HDV, and the camera is set right, try downloading HDV Split and see if it works in detecting camera, and for capturing HDV. If you camera is not set right to capture HDV, HDVSplit will say it can't find the camera. 4. If all else fail, try a different firewire cable. __________________ Chris J. Barcellos

September 27th, 2009, 11:19 AM	#5
David Rice Major Player Join Date: Mar 2007 Location: Sitka Alaska Posts: 470	Vista Firewire I have a Canon HV20 and HV40. Vista 64bit will not capture from either of my Canons. I pulled my hair out for two weeks trying to solve the capture problem. I removed Vista 64 and installed the Vista 32bit, and I have never had a problem since.

September 27th, 2009, 08:01 AM	#3
Daniel Cook New Boot Join Date: Mar 2008 Location: Chicago, IL Posts: 6	The cable's fine as I tested it on another computer and it found it immediately.

September 27th, 2009, 09:08 AM	#4
Phil Murray Major Player Join Date: Jul 2008 Location: Cusco, Peru Posts: 375	I had a similar problem with my firewire connection, but I knew the cause -- a tripped over cable pulled my camera off a table and damaged the port. It cost $169 to have a Canon Service Center replace it and took about 10 days (including shipping time). I'm not sure if they only replaced the port or if there was something more inside that needed to be replaced. Either way, it works like a charm now. Phil

September 27th, 2009, 11:58 AM	#6
Daniel Cook New Boot Join Date: Mar 2008 Location: Chicago, IL Posts: 6	I really don't want to go that method as I have 8 Gigs of Ram on this laptop.

September 27th, 2009, 05:58 PM	#7
Daniel Cook New Boot Join Date: Mar 2008 Location: Chicago, IL Posts: 6	Well I put on Windows 7 32 bit. No dice.