HV30, strange noise coming from tapedeck at DVinfo.net

Chris van der Zaan · December 31st, 2008, 08:20 AM

There is a strange noise coming from the tapedeck of my HV30. (besides the high pitched noise which is default with this camcorder)

This happens only when there is a tape inside in playback or recording mode.
It happens when the tape is playing (playback/recording mode) and when it is on pause/stop (recording mode) . Only when there is a tape inside.

Sometimes it is so loud that it is really ruining my recordings using either the build-in mic or a rode videomic.

Here is a link to listen: MEGAUPLOAD - The leading online storage and file delivery service

Listen with headphones. The sound comes and goes. Every few seconds.

I suspect something is wrong with the mechanism that drives the tape, but i am not sure?
Also, i don't recall hearing this noise in my first recordings.

Any idea?

Happy new year

Pedanes Bol · December 31st, 2008, 04:17 PM

Did you try a different brand of tape?

Chris van der Zaan · December 31st, 2008, 04:48 PM

I tried both TDK and Sony.

Tripp Woelfel · December 31st, 2008, 07:22 PM

That shouldn't be happening, but then you probably knew that. It's hard to diagnose from a simple sound so all I can offer is the random suggestion of running a head cleaner through your machine. There could be some debris on the head drum, but I don't think that's likely.

If your unit is still under warranty, you might want to send it in for service before it expires if you don't end up figuring it out yourself.

Caspar Wiegel · February 23rd, 2009, 11:08 AM

Hi Chris,

I've got the exact same problem with my Dutch HV30...

Can you contact me via email to tell me what you did about this problem so far? I'm thinking about sending it in to Canon for warranty, but that will take a long while I guess...

Thanks!

Caspar (NL)

George Angeludis · February 24th, 2009, 07:03 PM

Same here. I think this is the motor. It is designed this way.
I use a Rode VideoMic and still I hear it.
Not always but is there.

George Angeludis · February 24th, 2009, 07:24 PM

Anyone can do the following test.

With a Video Mic and with headphones volume turned all the way up,

just place your hand in front of the mic and touch the wind sreen.

Hit rec and you will hear it.

The same goes if you cover the build in mic with your hand.

It's there.

Chris van der Zaan · March 3rd, 2009, 08:37 AM

If this is default then it is pretty loud and imho an unusable camcorder. :( I hope there is a fix. Caspar, i will contact you.

George Angeludis · March 23rd, 2009, 09:21 AM

This is limited when there is enough sound in the environment.
It is most noticeable when it's quietly and the camera records general sound with no "target" in front of the mic. It can also be better if you use the manual gain to control the sound.

Chris van der Zaan · April 18th, 2009, 08:24 AM

Hi

I can even hear it when i am out on the street and interviewing people. (with a rode mic on the HV30) IT is very bad.

Anyway. I sent the camera back, and received it after one month. Problem still persist.
Thinking about selling the camera.

December 31st, 2008, 08:20 AM	#1
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 75	HV30, strange noise coming from tapedeck There is a strange noise coming from the tapedeck of my HV30. (besides the high pitched noise which is default with this camcorder) This happens only when there is a tape inside in playback or recording mode. It happens when the tape is playing (playback/recording mode) and when it is on pause/stop (recording mode) . Only when there is a tape inside. Sometimes it is so loud that it is really ruining my recordings using either the build-in mic or a rode videomic. Here is a link to listen: MEGAUPLOAD - The leading online storage and file delivery service Listen with headphones. The sound comes and goes. Every few seconds. I suspect something is wrong with the mechanism that drives the tape, but i am not sure? Also, i don't recall hearing this noise in my first recordings. Any idea? Happy new year Last edited by Chris van der Zaan; December 31st, 2008 at 04:49 PM.

February 24th, 2009, 07:03 PM	#6
George Angeludis Regular Crew Join Date: Feb 2008 Location: Thessaloniki, Greece. Posts: 179	Same here. I think this is the motor. It is designed this way. I use a Rode VideoMic and still I hear it. Not always but is there. __________________ My Films My Works FB

February 24th, 2009, 07:24 PM	#7
George Angeludis Regular Crew Join Date: Feb 2008 Location: Thessaloniki, Greece. Posts: 179	Anyone can do the following test. With a Video Mic and with headphones volume turned all the way up, just place your hand in front of the mic and touch the wind sreen. Hit rec and you will hear it. The same goes if you cover the build in mic with your hand. It's there. __________________ My Films My Works FB

March 3rd, 2009, 08:37 AM	#8
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 75	If this is default then it is pretty loud and imho an unusable camcorder. :( I hope there is a fix. Caspar, i will contact you. Last edited by Chris van der Zaan; March 3rd, 2009 at 09:12 AM.

March 23rd, 2009, 09:21 AM	#9
George Angeludis Regular Crew Join Date: Feb 2008 Location: Thessaloniki, Greece. Posts: 179	This is limited when there is enough sound in the environment. It is most noticeable when it's quietly and the camera records general sound with no "target" in front of the mic. It can also be better if you use the manual gain to control the sound. __________________ My Films My Works FB

December 31st, 2008, 04:17 PM	#2
Pedanes Bol Regular Crew Join Date: May 2007 Location: Boston MA Posts: 167	Did you try a different brand of tape?

December 31st, 2008, 04:48 PM	#3
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 75	I tried both TDK and Sony.

December 31st, 2008, 07:22 PM	#4
Tripp Woelfel Trustee Join Date: Jan 2008 Location: North Conway, NH Posts: 1,745	That shouldn't be happening, but then you probably knew that. It's hard to diagnose from a simple sound so all I can offer is the random suggestion of running a head cleaner through your machine. There could be some debris on the head drum, but I don't think that's likely. If your unit is still under warranty, you might want to send it in for service before it expires if you don't end up figuring it out yourself.

February 23rd, 2009, 11:08 AM	#5
Caspar Wiegel Tourist Join Date: Feb 2009 Location: Hellevoetsluis, Zuid-Holland Posts: 1	Hi Chris, I've got the exact same problem with my Dutch HV30... Can you contact me via email to tell me what you did about this problem so far? I'm thinking about sending it in to Canon for warranty, but that will take a long while I guess... Thanks! Caspar (NL)

April 18th, 2009, 08:24 AM	#10
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 75	Hi I can even hear it when i am out on the street and interviewing people. (with a rode mic on the HV30) IT is very bad. Anyway. I sent the camera back, and received it after one month. Problem still persist. Thinking about selling the camera.