Extra warranty for HV30? at DVinfo.net

Robert Dombaj · April 25th, 2008, 09:42 AM

Hi guys,
I'm about to purchase 2 HV30's and am debating whether I should also get extra warranty (2 more years for about $110 CDN @ Henrys). That would make it 3 years in total. Do you think it's worth it? I used to have a Sony handycam for many many years (SD DV) and never had to service it but had some issues with my Canon GL2.

Robert

Rick Diaz · April 25th, 2008, 09:54 AM

It depends on what you plan on doing with these cams, what the warranty covers, and who will administrate it. Most manufacturing defects will appear within the manufacturer's warranty period. Canon does not cover problems associated with improper use or accident under any circumstance. Will this extended warranty? And if you need service, who will fix it? Do they simply send it to Canon on your behalf or to some 3rd party repair station with no brand name to protect? What kind of turnaround do you get? The reason retailers push extended warranties is because they are almost like free money. There are so many small print clauses in them that they are often practically worthless to the consumer, and the reality is that they are seldom needed. Since you're buying two can I assume you'll be using them for more than just taping the kids in the pool or the family vacation? If so, then you'd be better off with a camera insurance policy that can cover incidental costs (like renting another cam so you don't have to halt production while yours is gertting fixed). Yeah, these policies aren't cheap, but neither is having to stop production for a broken cam. Personally, I never buy extended warranties and I've yet to regret it. Like I said, a manufacturing defect will almost always show up during the initial warranty period, and any damage I may do after that is not likely to be covered under ANY extended warranty. Put the $110 towards a good, protective camera bag for each of your cams and give them a good workout in the first month to make sure there are no covered defects.

Robert Dombaj · April 25th, 2008, 10:19 AM

Thanks Rick for your reply. I'll be using these cams with a XH A1 (once I sell my GL2). I'll make sure to read the fine print of the warranty to see what it covers.

As far as I know, Henry's sends the equipment to Canon, they fix it. Not sure if they provide a replacement when it's in service.

Robert

Taky Cheung · April 25th, 2008, 10:54 AM

You can also check with your credit card company to see if they offer things like that. Say like, American Express automatically cover an additional year of warranty after the original warranty expired.

Rick Diaz · April 25th, 2008, 11:26 AM

Quote:

Originally Posted by Taky Cheung

You can also check with your credit card company to see if they offer things like that. Say like, American Express automatically cover an additional year of warranty after the original warranty expired.

Not sure if that works in Canada, but that's a good point and costs you nothing extra.

Are you stalking me, Taky? ;)

April 25th, 2008, 09:42 AM	#1
Robert Dombaj Regular Crew Join Date: Oct 2003 Location: Toronto, Ontario Posts: 27	Extra warranty for HV30? Hi guys, I'm about to purchase 2 HV30's and am debating whether I should also get extra warranty (2 more years for about $110 CDN @ Henrys). That would make it 3 years in total. Do you think it's worth it? I used to have a Sony handycam for many many years (SD DV) and never had to service it but had some issues with my Canon GL2. Robert

April 25th, 2008, 10:54 AM	#4
Taky Cheung Inner Circle Join Date: May 2007 Location: Los Angeles, USA Posts: 2,114	You can also check with your credit card company to see if they offer things like that. Say like, American Express automatically cover an additional year of warranty after the original warranty expired. __________________ LA Color Pros Blog RODE Authorized Reseller . Comer LED Camera Lights . TakyBox HTML5 Menu Generator

April 25th, 2008, 09:54 AM	#2
Rick Diaz Regular Crew Join Date: Mar 2008 Location: Los Angeles, CA Posts: 146	It depends on what you plan on doing with these cams, what the warranty covers, and who will administrate it. Most manufacturing defects will appear within the manufacturer's warranty period. Canon does not cover problems associated with improper use or accident under any circumstance. Will this extended warranty? And if you need service, who will fix it? Do they simply send it to Canon on your behalf or to some 3rd party repair station with no brand name to protect? What kind of turnaround do you get? The reason retailers push extended warranties is because they are almost like free money. There are so many small print clauses in them that they are often practically worthless to the consumer, and the reality is that they are seldom needed. Since you're buying two can I assume you'll be using them for more than just taping the kids in the pool or the family vacation? If so, then you'd be better off with a camera insurance policy that can cover incidental costs (like renting another cam so you don't have to halt production while yours is gertting fixed). Yeah, these policies aren't cheap, but neither is having to stop production for a broken cam. Personally, I never buy extended warranties and I've yet to regret it. Like I said, a manufacturing defect will almost always show up during the initial warranty period, and any damage I may do after that is not likely to be covered under ANY extended warranty. Put the $110 towards a good, protective camera bag for each of your cams and give them a good workout in the first month to make sure there are no covered defects.

April 25th, 2008, 10:19 AM	#3
Robert Dombaj Regular Crew Join Date: Oct 2003 Location: Toronto, Ontario Posts: 27	Thanks Rick for your reply. I'll be using these cams with a XH A1 (once I sell my GL2). I'll make sure to read the fine print of the warranty to see what it covers. As far as I know, Henry's sends the equipment to Canon, they fix it. Not sure if they provide a replacement when it's in service. Robert