Authorized dealers and rebate offers at DVinfo.net

Jeff Applegate · August 8th, 2004, 12:31 PM

Part of the usual "terms and conditions" for Canon's special rebate offers is that the camcorder be purchased from a "Canon Authorized USA Digital Video Dealer". Is this serious (Canon applies it rigorously), or am I just reading the fine print too much? Naturally, when I purchase online I look for the lowest priced dealer which seems to be reputable. But if Canon won't honor the rebate for that dealer I might actually end up spending more!

Any thoughts on this matter would be appreciated.

Thanks,

Jeff

Jeff Donald · August 8th, 2004, 04:23 PM

Those are Canon's conditions and in my experience they are applied consistently. It could be grounds for having your rebate invalidated by the company authorizing and issuing the rebate checks. It is always safest buying from an authorized dealer.

Kevin A. Sturges · August 13th, 2004, 08:12 AM

Ah....I think this explains why I never got my $200 rebate. That is total crap. I purchased the camera from an online dealer, and sent in all the paper work, with the coupon they sent me, back to Canon.

That is a totally dishonest business practice, if it's true, and consumers should have some kind of legal recourse for these business' actions.

I have this happen with several rebates this year. They should be required to tell you who is an authorised dealer and who is not. Can you say business fraud?

Chris Hurd · August 13th, 2004, 08:59 AM

This is why I always urge our members to buy through our DV Info Net sponsors. Not only are they fully authorized by the various manufacturers, but they're the best, most reputable dealers in the business.

Kevin A. Sturges · August 16th, 2004, 10:13 AM

Just an update: I called CamerasAnd Electronics where I purchased my Xi from. Their service has always been really fast and friendly. They said they are authorized Canon dealers.

Then I called Canon, and they said there had been a problem processing the rebates, causing a big delay. Apparently, they will be sending them out this week. I hope so….

August 8th, 2004, 12:31 PM	#1
Jeff Applegate New Boot Join Date: Feb 2004 Location: Morrison, CO Posts: 14	Authorized dealers and rebate offers Part of the usual "terms and conditions" for Canon's special rebate offers is that the camcorder be purchased from a "Canon Authorized USA Digital Video Dealer". Is this serious (Canon applies it rigorously), or am I just reading the fine print too much? Naturally, when I purchase online I look for the lowest priced dealer which seems to be reputable. But if Canon won't honor the rebate for that dealer I might actually end up spending more! Any thoughts on this matter would be appreciated. Thanks, Jeff

August 8th, 2004, 04:23 PM	#2
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Those are Canon's conditions and in my experience they are applied consistently. It could be grounds for having your rebate invalidated by the company authorizing and issuing the rebate checks. It is always safest buying from an authorized dealer. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

August 13th, 2004, 08:59 AM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	This is why I always urge our members to buy through our DV Info Net sponsors. Not only are they fully authorized by the various manufacturers, but they're the best, most reputable dealers in the business. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

August 13th, 2004, 08:12 AM	#3
Kevin A. Sturges Regular Crew Join Date: Sep 2002 Location: Milwaukee, WI Posts: 167	Ah....I think this explains why I never got my $200 rebate. That is total crap. I purchased the camera from an online dealer, and sent in all the paper work, with the coupon they sent me, back to Canon. That is a totally dishonest business practice, if it's true, and consumers should have some kind of legal recourse for these business' actions. I have this happen with several rebates this year. They should be required to tell you who is an authorised dealer and who is not. Can you say business fraud?

August 16th, 2004, 10:13 AM	#5
Kevin A. Sturges Regular Crew Join Date: Sep 2002 Location: Milwaukee, WI Posts: 167	Just an update: I called CamerasAnd Electronics where I purchased my Xi from. Their service has always been really fast and friendly. They said they are authorized Canon dealers. Then I called Canon, and they said there had been a problem processing the rebates, causing a big delay. Apparently, they will be sending them out this week. I hope so….