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Richard Pahl · November 13th, 2005, 11:48 AM

I'm new to the board. I'm primarily a still photographer, but I do video work when asked. I have a GL2. something is very wrong with the camera. here are the symptoms:

Extremely dark images in viewfinder.

Extremely dark images in monitor.

No playback capabilities (shows image of winding tape), no change in imagery

No digital time coding.

No apparent iris or shutter adjustment.

No drops, no impact, used on tripod.

What's wrong and where do I get it fixed?

Richard

Chris Hurd · November 13th, 2005, 02:58 PM

You didn't fill out the location field in your profile when you registered at DV Info Net. Without knowing where in the world you're located, it's impossible to tell you where the proper Canon service center is to send your camera.

Richard Pahl · November 13th, 2005, 05:14 PM

Okay, how do I corrct this?

RP

Don Palomaki · November 13th, 2005, 07:31 PM

Try click on "Controls" above, then click on "Edit Profile" under the Control Panel on the Left.

Is this something that just suddenly happened to your GL2 after a period of working properly?

Richard Pahl · November 14th, 2005, 06:34 AM

Okay, profile fixed.

I probably shot a hundred hours with the camera and had no problemos.

Richard Pahl · November 16th, 2005, 05:32 AM

I still need info from original post. . .

Don Palomaki · November 16th, 2005, 05:53 AM

The Canon service center in New Jersey is probably closest. Call the Canon 800 number (800-828-4040 I think) for details on service, and perhaps some trouble shooting tips.

November 13th, 2005, 11:48 AM	#1
Richard Pahl Tourist Join Date: Nov 2005 Location: Okeechobee FL Posts: 4	Howdy I'm new to the board. I'm primarily a still photographer, but I do video work when asked. I have a GL2. something is very wrong with the camera. here are the symptoms: Extremely dark images in viewfinder. Extremely dark images in monitor. No playback capabilities (shows image of winding tape), no change in imagery No digital time coding. No apparent iris or shutter adjustment. No drops, no impact, used on tripod. What's wrong and where do I get it fixed? Richard

November 13th, 2005, 02:58 PM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,369 Images: 513	You didn't fill out the location field in your profile when you registered at DV Info Net. Without knowing where in the world you're located, it's impossible to tell you where the proper Canon service center is to send your camera. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

November 13th, 2005, 07:31 PM	#4
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	Try click on "Controls" above, then click on "Edit Profile" under the Control Panel on the Left. Is this something that just suddenly happened to your GL2 after a period of working properly? __________________ dpalomaki@dspalomaki.com

November 16th, 2005, 05:32 AM	#6
Richard Pahl Tourist Join Date: Nov 2005 Location: Okeechobee FL Posts: 4	Any suggestions? I still need info from original post. . .

November 16th, 2005, 05:53 AM	#7
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	The Canon service center in New Jersey is probably closest. Call the Canon 800 number (800-828-4040 I think) for details on service, and perhaps some trouble shooting tips. __________________ dpalomaki@dspalomaki.com

November 13th, 2005, 05:14 PM	#3
Richard Pahl Tourist Join Date: Nov 2005 Location: Okeechobee FL Posts: 4	Okay, how do I corrct this? RP

November 14th, 2005, 06:34 AM	#5
Richard Pahl Tourist Join Date: Nov 2005 Location: Okeechobee FL Posts: 4	Okay, profile fixed. I probably shot a hundred hours with the camera and had no problemos.