GL2 Remove Cassette Error Fix

Rob Wilson · June 16th, 2003, 06:32 PM

I second the comment about humidity causing problems. Just returned from Jamaica where I shot a wedding (Not by choice, it was my brother-in-laws!, how does this always happen?). Hotel room was nice and cool and the humidity was reasonable due to the AC. As soon as I walked outside (where the wedding was being held) I would get the "EJECT TAPE" warning. Solved the problem by removing the tape and GENTLY warming the drive/heads and the tape with a blow dryer. Also hit the lens just to prevent it from fogging up. New experience for me since here in Flagstaff today the humidity is 7%. Not sure this is something I would want to do on a regular basis but it worked.

Don Palomaki · June 16th, 2003, 07:50 PM

> ...I also tried to rewind the Fuji tape by hand - the tape mechanism was stucked, jammed. On all (10) Fuji tapes!...

Are you sure? The tape reels are "locked" by an automatic reel-lock mechanism when the tape is not loaded in a camcorder.

Anton Ber · June 17th, 2003, 02:46 AM

<<<-- Originally posted by Don Palomaki : > ...I also tried to rewind the Fuji tape by hand - the tape mechanism was stucked, jammed. On all (10) Fuji tapes!...

Are you sure? The tape reels are "locked" by an automatic reel-lock mechanism when the tape is not loaded in a camcorder. -->>>

Yes, I am sure. There is a little knob (I dont know which other word could I use) in the middle of the cassette - I pushed that knob and turned the weel of the cassette. And it really was blocked and hard to move - the tape started to squeal, but after a few turns it went on smoothly.

And like Rob, it happend on a wedding to me too. Moving from car with AC to the sun, shooting outside, moving to hotel with AC... No wonder! But now I know: essential equipment includes blow dryer.
Thank you all for your help.

Chris Wright · August 14th, 2004, 06:01 PM

My GL2 refuses to rewind tapes now. last week I had the REMOVE CASSETTE error occur once when I tried to rewind a tape. I didnt think it was a big deal because I removed the tape and it worked fine after that. However, now It won't even rewind. It will give me the error each time before it even gets going. Anyone know why this is happening?

The heads have been cleaned recently... and for those of you who are against using the GL2 as a VCR: I am too, but my cheapo JVC camera just died on me, so I had to use the GL2 for the time being.

Rob Lohman · August 15th, 2004, 04:48 AM

A quick search yielded:

http://www.dvinfo.net/conf/showthrea...threadid=21441
http://www.dvinfo.net/conf/showthrea...threadid=10881
http://www.dvinfo.net/conf/showthrea...=&threadid=161
http://www.dvinfo.net/conf/showthrea...threadid=13713
http://www.dvinfo.net/conf/showthrea...threadid=16081
http://www.dvinfo.net/conf/showthrea...threadid=28494

Chris Dornack · November 22nd, 2004, 04:46 PM

What is the best way to solve this problem. My camera is paralyzed!! I did a search on the subject but nothing useful in my case. I don't want to have to send my camera to NEw jersey for a big buck repair I don't have to. Its only 13 months old. Thanks in advance.

Jeff Donald · November 22nd, 2004, 07:50 PM

I don't understand what your issue is. Can you explain in detail what you're trying to do?

Darko Flajpan · November 23rd, 2004, 10:40 AM

I'm afraid you'll have to send camera to service...feel sorry for you.

Chris Dornack · November 23rd, 2004, 11:21 AM

THis message appears every time i place a cassette in the camera. Any easy things that could be wrong to correct the problem?

Mike Donley · November 23rd, 2004, 11:24 AM

From your post I can't tell what you are experiencing or which camera you have. However, before sending you camera off to repair, you might try pushing the reset button. If you have a GL1, open the LCD. Among the buttons in the recessed area you will set a small reset button. Use a pen or other small object to push the reset button. My GL2 is at home so I cannot verify if the button is in the same location, but it probably is. There is just a chance the reset button will get you going again.

Ryan Graham · November 23rd, 2004, 12:27 PM

Chris,

Just out of curiosity, what brand of tapes are you using? Some people have a theory that the Sony tapes are more likely to cause this problem....

Keep us updated on any solutions you might find. And if you end up sending it to Jersey, let us know how much it costs to fix. I know some people are trying to get together a class-action lawsuit about this issue, but I doubt it'll happen.

FYI: my camera does the same thing. It records fine, but can't rewind or fast forward through tapes. I've just started using a cheapo camera for playback, since I don't have the time between projects to send the GL2 in for repair.

Good luck!
Ryan

Chris Dornack · November 23rd, 2004, 04:34 PM

Its a GL2 and yes i have used nothing but SONY premium tapes since day one, I have cleaned the heads not that long ago but that did no seem to help. I even got "remove the cassette" recently when i put the head cleaning tape in. Damn this sucks!!

Chris Dornack · November 23rd, 2004, 04:41 PM

i will try the reset button tonight!

Joris Beverloo · November 24th, 2004, 02:03 AM

Well, it sounds like you better send in the camera for repair. I have had this message as well and I could just eject the tape, put it in again and it worked again. That happenend several times, even after cleaning the heads. Then suddenly the tape got eaten, damaged.
Then I did not trust anymore my camera and I read here about this problem and I send it in. Service was very good and within 2 weeks I got my camera back, fully functional again. I have no what they repaired since I cannot understand the repair codes and I cannnot find them on internet.
By the way, I was using only JVC tapes and my camera got this problem after about 14 months. Well actually it does not matter when the problems starts, not everyone is using the camera as much as others do.
For your information, the repair cost me about $160
Hope your problems get solved soon

Colin Rayner · November 24th, 2004, 03:41 AM

Just got my camera back after it's second time in for repair. It most definetly is nothing to do with the brand of tape you are using.
1st repair NZ$155 (after only 5 tapes use),
2nd repair NZ$420 after only 3 more tape put thru, 8 tapes use since new! (haggled down from more than $500).
The second time they replaced the tape carriage recorder unit.
Talk about annoying!!

June 16th, 2003, 07:50 PM	#17
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,489	> ...I also tried to rewind the Fuji tape by hand - the tape mechanism was stucked, jammed. On all (10) Fuji tapes!... Are you sure? The tape reels are "locked" by an automatic reel-lock mechanism when the tape is not loaded in a camcorder. __________________ dpalomaki@dspalomaki.com

August 14th, 2004, 06:01 PM	#19
Chris Wright Regular Crew Join Date: Mar 2004 Location: Lee's Summit, Missouri Posts: 146	REMOVE CASSETTE error My GL2 refuses to rewind tapes now. last week I had the REMOVE CASSETTE error occur once when I tried to rewind a tape. I didnt think it was a big deal because I removed the tape and it worked fine after that. However, now It won't even rewind. It will give me the error each time before it even gets going. Anyone know why this is happening? The heads have been cleaned recently... and for those of you who are against using the GL2 as a VCR: I am too, but my cheapo JVC camera just died on me, so I had to use the GL2 for the time being. __________________ www.interactiverecipes.com

August 15th, 2004, 04:48 AM	#20
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	A quick search yielded: http://www.dvinfo.net/conf/showthrea...threadid=21441 http://www.dvinfo.net/conf/showthrea...threadid=10881 http://www.dvinfo.net/conf/showthrea...=&threadid=161 http://www.dvinfo.net/conf/showthrea...threadid=13713 http://www.dvinfo.net/conf/showthrea...threadid=16081 http://www.dvinfo.net/conf/showthrea...threadid=28494 __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

November 22nd, 2004, 04:46 PM	#21
Chris Dornack New Boot Join Date: Aug 2003 Location: Rochester, MN Posts: 21	Remove the cassette..ARG!!!! What is the best way to solve this problem. My camera is paralyzed!! I did a search on the subject but nothing useful in my case. I don't want to have to send my camera to NEw jersey for a big buck repair I don't have to. Its only 13 months old. Thanks in advance. __________________ Chris Dornack@hotmail.com

November 22nd, 2004, 07:50 PM	#22
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	I don't understand what your issue is. Can you explain in detail what you're trying to do? __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

June 16th, 2003, 06:32 PM	#16
Rob Wilson Major Player Join Date: Dec 2002 Location: Flagstaff, AZ Posts: 473	I second the comment about humidity causing problems. Just returned from Jamaica where I shot a wedding (Not by choice, it was my brother-in-laws!, how does this always happen?). Hotel room was nice and cool and the humidity was reasonable due to the AC. As soon as I walked outside (where the wedding was being held) I would get the "EJECT TAPE" warning. Solved the problem by removing the tape and GENTLY warming the drive/heads and the tape with a blow dryer. Also hit the lens just to prevent it from fogging up. New experience for me since here in Flagstaff today the humidity is 7%. Not sure this is something I would want to do on a regular basis but it worked.

June 17th, 2003, 02:46 AM	#18
Anton Ber Tourist Join Date: Jun 2003 Location: slovenia Posts: 3	<<<-- Originally posted by Don Palomaki : > ...I also tried to rewind the Fuji tape by hand - the tape mechanism was stucked, jammed. On all (10) Fuji tapes!... Are you sure? The tape reels are "locked" by an automatic reel-lock mechanism when the tape is not loaded in a camcorder. -->>> Yes, I am sure. There is a little knob (I dont know which other word could I use) in the middle of the cassette - I pushed that knob and turned the weel of the cassette. And it really was blocked and hard to move - the tape started to squeal, but after a few turns it went on smoothly. And like Rob, it happend on a wedding to me too. Moving from car with AC to the sun, shooting outside, moving to hotel with AC... No wonder! But now I know: essential equipment includes blow dryer. Thank you all for your help.

November 23rd, 2004, 10:40 AM	#23
Darko Flajpan Regular Crew Join Date: Mar 2004 Location: Bjelovar, Croatia Posts: 153	I'm afraid you'll have to send camera to service...feel sorry for you. __________________ XM2 Sony DXC637P BetaSP

November 23rd, 2004, 11:21 AM	#24
Chris Dornack New Boot Join Date: Aug 2003 Location: Rochester, MN Posts: 21	remove cassete error message THis message appears every time i place a cassette in the camera. Any easy things that could be wrong to correct the problem? __________________ Chris Dornack@hotmail.com

November 23rd, 2004, 11:24 AM	#25
Mike Donley Regular Crew Join Date: Oct 2004 Location: Shreveport, LA Posts: 96	Try a reset From your post I can't tell what you are experiencing or which camera you have. However, before sending you camera off to repair, you might try pushing the reset button. If you have a GL1, open the LCD. Among the buttons in the recessed area you will set a small reset button. Use a pen or other small object to push the reset button. My GL2 is at home so I cannot verify if the button is in the same location, but it probably is. There is just a chance the reset button will get you going again. __________________ Mike Donley

November 23rd, 2004, 12:27 PM	#26
Ryan Graham Regular Crew Join Date: Dec 2003 Location: Baltimore, MD Posts: 81	Chris, Just out of curiosity, what brand of tapes are you using? Some people have a theory that the Sony tapes are more likely to cause this problem.... Keep us updated on any solutions you might find. And if you end up sending it to Jersey, let us know how much it costs to fix. I know some people are trying to get together a class-action lawsuit about this issue, but I doubt it'll happen. FYI: my camera does the same thing. It records fine, but can't rewind or fast forward through tapes. I've just started using a cheapo camera for playback, since I don't have the time between projects to send the GL2 in for repair. Good luck! Ryan

November 23rd, 2004, 04:34 PM	#27
Chris Dornack New Boot Join Date: Aug 2003 Location: Rochester, MN Posts: 21	GL2 Its a GL2 and yes i have used nothing but SONY premium tapes since day one, I have cleaned the heads not that long ago but that did no seem to help. I even got "remove the cassette" recently when i put the head cleaning tape in. Damn this sucks!! __________________ Chris Dornack@hotmail.com

November 23rd, 2004, 04:41 PM	#28
Chris Dornack New Boot Join Date: Aug 2003 Location: Rochester, MN Posts: 21	i will try the reset button tonight! __________________ Chris Dornack@hotmail.com

November 24th, 2004, 02:03 AM	#29
Joris Beverloo Regular Crew Join Date: Apr 2003 Location: Nijmegen, Netherlands Posts: 29	Well, it sounds like you better send in the camera for repair. I have had this message as well and I could just eject the tape, put it in again and it worked again. That happenend several times, even after cleaning the heads. Then suddenly the tape got eaten, damaged. Then I did not trust anymore my camera and I read here about this problem and I send it in. Service was very good and within 2 weeks I got my camera back, fully functional again. I have no what they repaired since I cannot understand the repair codes and I cannnot find them on internet. By the way, I was using only JVC tapes and my camera got this problem after about 14 months. Well actually it does not matter when the problems starts, not everyone is using the camera as much as others do. For your information, the repair cost me about $160 Hope your problems get solved soon

November 24th, 2004, 03:41 AM	#30
Colin Rayner Regular Crew Join Date: Jan 2004 Location: Geraldine, NEW ZEALAND Posts: 88	Just got my camera back after it's second time in for repair. It most definetly is nothing to do with the brand of tape you are using. 1st repair NZ$155 (after only 5 tapes use), 2nd repair NZ$420 after only 3 more tape put thru, 8 tapes use since new! (haggled down from more than $500). The second time they replaced the tape carriage recorder unit. Talk about annoying!!