GL-2 not recognized by Windows XP

Philippe Gosselin · February 20th, 2005, 11:08 PM

Here is a nice piece of information that I didn't see so far on this board , it came from a reply that I got on motherboard ...board:

All the voltage are within their rated specs...

Normally, all the voltages should not go 10% above or 5% below of their given values.

the + 12 V is a bit too high, but it should not sent devices into selfdestruct yet.

Mostly there is an SMD fuse embedded in each USB / Firewire port.
So if its blown out, simply that single port or array of ports of the same type just stopped to function.

A PCI --> Firewire card should bring the easy fix.
Firewire does use 5 Volt, just like USB and PS/2.

Victor.

Hope it will enlighten some

Phil

Rob Lohman · February 21st, 2005, 04:02 AM

The best way to prevent blown ports (on your camera) is to make
sure it is turned off before plugging/unplugging. If you really want
to be safe shutdown (or standby/hibernate) your computer as well.

Philippe Gosselin · February 22nd, 2005, 12:16 AM

Well here is the latest ,

I rented a small handycam so i could at least capture what I shot last friday and guess what , as soon as I plugged the firewire cable in the camera (and turned the power on AFTER plugging it in) XP saw it instantly so it is pretty obvious what the problem is.

I will keep this post alive just for the sake of proving that one will never hotplug any firewire device again.

Thank you Mac

(I am so mad right now I am screaming)

Phil

Philippe Gosselin · February 25th, 2005, 05:29 PM

Hi all,

Well I just got back from the shop where they are suppose to fix the problem. The tech is almost 100% sure that the whole board is busted and will need replacement. We are talking about a 600$ cnd repair here.

Obviously this is utterly unacceptable. I could buy a fine second-hand handycam for 300$ that will let me capture and be a second camera as well.

By the way is there any loss of quality when capturing from another device than the one used to shoot the footage. I don't how it could but I am asking nonetheless.

Next monday the tech from the shop will talk with Canon to smooth things out and reduce the cost of needed parts. Will let everybody know of the tragic end ...or not. :)

Thanks

Rob Lohman · February 26th, 2005, 06:34 AM

If the cheap camera is a DV camera the quality will be 100% the
same for capture. HOWEVER, make sure you test the camera you
are going to get to make sure it can READ your GL2 tapes!

Due to slightly different tape systems and head alignment (which
can change with use!) not every camera can read tapes from
other cameras etc. A full blown DV deck would be saver in that regard.

Ming Dong · March 5th, 2005, 12:20 PM

I recently had a simlar problem where XP Pro (w/SP2) no longer recognized my GL2.

It turns out that if you have your TAPE/CARD switch, located directly above the [record] Start/Stop button, set to CARD, XP will not recognize your GL2. Switching it back to TAPE fixed the problem for me.

Rob Lohman · March 6th, 2005, 06:18 AM

That's interesting to know Ming, thanks!

February 20th, 2005, 11:08 PM	#16
Philippe Gosselin Regular Crew Join Date: Aug 2003 Location: Montreal , Canada Posts: 197	Here is a nice piece of information that I didn't see so far on this board , it came from a reply that I got on motherboard ...board: All the voltage are within their rated specs... Normally, all the voltages should not go 10% above or 5% below of their given values. the + 12 V is a bit too high, but it should not sent devices into selfdestruct yet. Mostly there is an SMD fuse embedded in each USB / Firewire port. So if its blown out, simply that single port or array of ports of the same type just stopped to function. A PCI --> Firewire card should bring the easy fix. Firewire does use 5 Volt, just like USB and PS/2. Victor. Hope it will enlighten some Phil __________________ Still lost in Vice city My website: www.production24fps.com/english.php

February 21st, 2005, 04:02 AM	#17
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	The best way to prevent blown ports (on your camera) is to make sure it is turned off before plugging/unplugging. If you really want to be safe shutdown (or standby/hibernate) your computer as well. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

February 22nd, 2005, 12:16 AM	#18
Philippe Gosselin Regular Crew Join Date: Aug 2003 Location: Montreal , Canada Posts: 197	Well here is the latest , I rented a small handycam so i could at least capture what I shot last friday and guess what , as soon as I plugged the firewire cable in the camera (and turned the power on AFTER plugging it in) XP saw it instantly so it is pretty obvious what the problem is. I will keep this post alive just for the sake of proving that one will never hotplug any firewire device again. Thank you Mac (I am so mad right now I am screaming) Phil __________________ Still lost in Vice city My website: www.production24fps.com/english.php

February 25th, 2005, 05:29 PM	#19
Philippe Gosselin Regular Crew Join Date: Aug 2003 Location: Montreal , Canada Posts: 197	Hi all, Well I just got back from the shop where they are suppose to fix the problem. The tech is almost 100% sure that the whole board is busted and will need replacement. We are talking about a 600$ cnd repair here. Obviously this is utterly unacceptable. I could buy a fine second-hand handycam for 300$ that will let me capture and be a second camera as well. By the way is there any loss of quality when capturing from another device than the one used to shoot the footage. I don't how it could but I am asking nonetheless. Next monday the tech from the shop will talk with Canon to smooth things out and reduce the cost of needed parts. Will let everybody know of the tragic end ...or not. :) Thanks __________________ Still lost in Vice city My website: www.production24fps.com/english.php

February 26th, 2005, 06:34 AM	#20
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	If the cheap camera is a DV camera the quality will be 100% the same for capture. HOWEVER, make sure you test the camera you are going to get to make sure it can READ your GL2 tapes! Due to slightly different tape systems and head alignment (which can change with use!) not every camera can read tapes from other cameras etc. A full blown DV deck would be saver in that regard. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

March 5th, 2005, 12:20 PM	#21
Ming Dong Regular Crew Join Date: Jan 2004 Location: Silicon Valley Posts: 92	I recently had a simlar problem where XP Pro (w/SP2) no longer recognized my GL2. It turns out that if you have your TAPE/CARD switch, located directly above the [record] Start/Stop button, set to CARD, XP will not recognize your GL2. Switching it back to TAPE fixed the problem for me.

March 6th, 2005, 06:18 AM	#22
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	That's interesting to know Ming, thanks! __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors