Digital Video Solution Disk at DVinfo.net

Belliso Rincon · July 8th, 2004, 09:55 AM

My disk has been destoyed. Does anyone know how I can go about getting a new one? If I have to go through Canon, how much do they charge for a replacement?
Thanks

Rob Lohman · July 8th, 2004, 10:24 AM

What do you use / need the disk for? If it is a driver you can
download it off the Canon site. Software *probably* too.

Click here for the GL2's downloads

Belliso Rincon · July 8th, 2004, 10:33 AM

Thanks Rob. I downloaded the driver, but as I look through the manual, I notice that it says to hook the camera up to your computer before installing. However, it says Do Not hook the camera up before installing the solution disk.

Rob Lohman · July 8th, 2004, 03:02 PM

USB equipment needs the driver installed BEFORE you attach
the device in 9 out of the 10 cases. So if it comes with a setup
program run that before you attach the device. If it doesn't then
it is probably just a driver disk and you need to point Windows
to it when it asks for a drivers disk when you attach such a
device.

If you have a setup and did not run it before attaching the
device go into your control panel and then down to system. Go
to the Hardware tab and then click on Device Manager. Your
device should be listed probably under unknown devices.
Remove it from the list (device should NOT be attached to the
computer) and reboot to be safe. Then run setup and after it
is done plug in the USB device.

July 8th, 2004, 09:55 AM	#1
Belliso Rincon Tourist Join Date: May 2004 Location: Houston, TX Posts: 4	Digital Video Solution Disk My disk has been destoyed. Does anyone know how I can go about getting a new one? If I have to go through Canon, how much do they charge for a replacement? Thanks

July 8th, 2004, 10:24 AM	#2
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	What do you use / need the disk for? If it is a driver you can download it off the Canon site. Software probably too. Click here for the GL2's downloads __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

July 8th, 2004, 03:02 PM	#4
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	USB equipment needs the driver installed BEFORE you attach the device in 9 out of the 10 cases. So if it comes with a setup program run that before you attach the device. If it doesn't then it is probably just a driver disk and you need to point Windows to it when it asks for a drivers disk when you attach such a device. If you have a setup and did not run it before attaching the device go into your control panel and then down to system. Go to the Hardware tab and then click on Device Manager. Your device should be listed probably under unknown devices. Remove it from the list (device should NOT be attached to the computer) and reboot to be safe. Then run setup and after it is done plug in the USB device. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

July 8th, 2004, 10:33 AM	#3
Belliso Rincon Tourist Join Date: May 2004 Location: Houston, TX Posts: 4	Thanks Rob. I downloaded the driver, but as I look through the manual, I notice that it says to hook the camera up to your computer before installing. However, it says Do Not hook the camera up before installing the solution disk.